CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,293 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,293 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and shoes ate very comfortable.”

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Posted 8 months ago

Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“All very good.”

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Posted 8 months ago

Many thanks. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Very helpful when ordering over the phone . A very helpful and quick response when an exchange was needed .”

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Posted 8 months ago

Thanks for taking the time to leave a review for the website. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Joya ladies walking boots exactly as described . Very supportive and comfortable . I am a big fan of Joya shoes! Order was dispatched quickly and actually arrived quicker than I had expected.”

CheerfulSoles 5 star review on 27th March 2025

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Posted 8 months ago

Thanks for taking the time to leave a review for the website. It's great to hear that you are happy with your new Joya Sierra walking boots. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Thank you for the great website, highest quality shoes and prompt delivery.”

CheerfulSoles 5 star review on 24th March 2025

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Posted 8 months ago

“Excellent descriptions of footwear; very helpful. Send out shoes quickly.”

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Posted 8 months ago

Thanks for the review Gill. I hope you are happy with your new Alegria shoes. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Good shoes, great comfort, good service.”

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Posted 8 months ago

Thanks for taking the time to leave a review for us. It's great to hear that you are happy with your new Joya trainers. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Very pleased with my Joya shoes . Delivery excellent, and shoes very good value at sale price. My third purchase from Cheerful Soles and would recommend.”

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Posted 9 months ago

Ah, that's great to hear. Thanks for completing a review for our small business. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Whole process was great. Had exactly what I was looking for and my footwear arrived very quickly. Thank you so much.”

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Posted 10 months ago

Thanks Claire. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Great delivery, communication & lovely shoes!”

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Posted 10 months ago

Thanks Johanna. I see that you managed to get a great deal in our Joya sale. Thanks for taking the time to leave a review for our service. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Good service. Speedy delivery of the item ordered. Will use again”

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Posted 10 months ago

Thanks! I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“I am always delighted with the shoes I buy from Cheerful Soles. I love Joya trainers and shoes and they (Cheerful Soles) always have a good selection. First rate service and brilliant shoes”

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Posted 10 months ago

Thanks for taking the time to leave a review Robert. It's great to hear that you are happy with your Joya Shoes and of course - our service. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Thank you, you cheerful soles. Travelling from tropical summer to UK winter, I needed a very specific fitting, warm boots. Being up north, and the only shop in UK with my size, I was delighted when you not only quickly sent them to London, but they arrived before Christmas. A life saver. Thanks a million.”

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Posted 10 months ago

Ah that's lovely to hear. Thanks for taking the time to leave a review for our small online company. I am pleased to hear that the Alegria Boots arrive in time for Christmas. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Order quickly processed ad delivered for free. Always chose Royal Mail to get an option for delivery date. Very good site for shoes that have good are support and designed for feet comfort. Also a good place for finding Joya Shoes that are cheaperwhen on sale.”

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Posted 10 months ago

Thanks for the review Jose, I'm happy to see that you managed to get a pair of Joya in the sale. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Always had great service. Speedy delivery too. I have had to exchange or send things back in the past and there were no issues or hold ups at all - I always feel confident when I buy from CheerfulSoles”

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Posted 10 months ago

Thanks for the review Margaret. I hope that you like your new Alegria Shoes. Kind Regards, JO - Cheerful Soles

Posted 10 months ago

“Website straight forward. Company name made us smile. Shoes arrived when expected by our pleasant postie. Packaging was ok, shoes true to web image and sizing perfect. Thanks. We will order again.⭐️”

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Posted 10 months ago

Thanks for taking the time to leave a review . I'm pleased that you like your new Mephisto Allrounder shoes. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Website is good to use. My order was processed efficiently and I was impressed at how quick the delivery was.”

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Posted 10 months ago

Thanks for taking the time to leave a review for us Brenda, I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Joya sandals are fantastic, this is my second time ordering and the service from Cheerful Soles is so efficient. Such a shame with Brexit we get a very high customs charge in Ireland so I won't be ordering again”

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Posted 10 months ago

Thanks for taking the time to leave a review for us Nicola. UK VAT is deducted from the stated price on the website when you check out, so you are only paying the VAT at your local rate. I'm pleased to hear that you like your Joya sandals and thanks again for your custom. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“I have ordered 2 pairs of shoes which arrived promptly, and as it turns out, both are comfortable, which reassures me that I can order in future with some confidence. I would not normally ever but shoes without trying them on first, but these are fine!”

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Posted 10 months ago

Thanks for your kind words Margaret. We try to put as much information about size and fit online to help making purchasing online easier. It's great to hear that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Most comfortable. I like the zips too”

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Posted 10 months ago

Thanks for taking the time to leave a review for us. It's great to hear that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

CheerfulSoles is rated 4.9 based on 1,293 reviews