CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,261 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quick service and quality supportive footwear which still has style ! Fully recommend this company. Many thanks. John Simpson”

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Posted 10 months ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Wonderful service from helpful pleasent staff. Product was exactly as described and delivered promptly. I highly recommened the company and would use them again in the future.”

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Posted 10 months ago

Thanks for the review Angela. Sorry that we didn't have the next size up for you to exchange. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Brought the Joya Fisherman's sandal from Cheerful Soles. Lovely shoes, Good quality. Reluctantly I had to return the shoes, because I suffered from bunion on my toe. The sandal was not quite wide enough for my right foot. The company's return service was first class.”

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Posted 10 months ago

Thank you. We are a small business and we process all our returns as soon as we receive them. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Love waldlaufer shoes. Very good customer service from Cheerful Soles”

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Posted 10 months ago

Thanks for taking the time to leave a review Anne. Great to hear that you are happy with your new Waldlaufer Holly Walking Shoes. One of our best selling styles! Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“First class service, would definately recommend shopping with cheerful soles.”

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Posted 11 months ago

Thank you Anne. I hope that you like your new Joya trainers. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Prompt and helpful response to my query followed by speedy delivery. The sale price made a very comfortable pair of shoes excellent value.”

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Posted 11 months ago

Thanks for taking the time to leave a review. Great to see that you got a bargain too. Kind Regards, Jo -Cheerful Soles

Posted 11 months ago

“Very good service and what I ordered arrived in good time. I have used this company for many years and will continue to do so.”

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Posted 11 months ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Great price, great fit and got here quickly. So grateful to have sandals i can slip my orthotics into easily”

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Posted 11 months ago

Thanks for taking the time to leave a review for our small company. The Waldlaufer Herki is a great choice for orthotics, in fact, all our Waldlaufer sandals have removable insoles. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“I have bought many pairs of shoes from Cheerful soles over the years. Mainly Joya and Allegra, for myself and my partner. The service has always been impeccable,prices good, well packaged and delivered on time. The information and advice about the shoes and the fit of Themis second to none. I would highly recommend.”

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Posted 11 months ago

Ah, thank you for such kind words Alan and your continued custom which is really appreciated. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“A very easy site, purchase and quick delivery. Will definitely recommend to others😊”

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Posted 11 months ago

Thanks Isabella. I hope that you like your New Mephisto Shoes. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Excellent shoes. Good quality and style. A great help to arthritic feet and ankles.”

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Posted 11 months ago

Hi Jennifer, thanks for the review. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Sadly I had to return my boots, only because the size was too big. I was pleased to have an email informing me that my return had arrived and my account refunded immediately.”

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Posted 11 months ago

Thanks for taking the time to leave a review Diana. Sorry that the boots weren't quite right for you this time. We always issue refunds as soon as we receive items back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Pretty good”

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Posted 11 months ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Shoes perfect. I have fused ankles so find it difficult to walk in normal shoes. The shoes had a perfect role bottom shoe and made it easy for me to walk.”

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Posted 11 months ago

Thanks for taking the time to leave a review David. The Waldlaufer Helgo is our best selling mens shoe. It's available in a lace up or Velcro fastening. I'm pleased to here that they're helping with your ankles. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Easy to order from, swift delivery”

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Posted 11 months ago

Thanks Flora! Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“The customer support was excellent - my queries were answered completely and within an hour. My order arrived well within the stated timescales, and I was really pleased with my sandals - they were true to the online image, and they look and feel wonderful. Very happy, and I would recommend.”

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Posted 11 months ago

Thanks for your kind words Sarah. I love the pattern on the Alegria Sandals that you ordered. We're always happy to help people buy new shoes and love to chat. I'm pleased to hear that you are happy with your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Excelent high speed service”

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Posted 11 months ago

Thanks Judy - I hope that you like your new navy Alegria Sandals. Kind Regards, Jo - Cheerful soles

Posted 11 months ago

“I am very pleased indeed with my Waldlaufer sandals. I had not been able to wear sandals for some time because of foot problems , but these sandals are so comfortable and adjustable in 3 places that I have been able to wear them every day. And they were delivered in record time, just in time for the heatwave! Thank you, Cheerfulsoles.”

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Posted 1 year ago

Thanks for taking the time to leave a review for us. The Waldlaufer Herki sandal is a great choice. Removable insoles, so they're orthotic friendly and great adjustability as you describe. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“No problem returning item and informed they had received it and had refunded me”

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Posted 1 year ago

Thanks Shirley. Shame that the Waldlaufer h Sonja shoes weren't quite right for you. We are a small business and always process our returns as soon as they arrive. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Always very cheerful staff, helpful and understanding. I have used them for several years and will of course continue to do so. Keep up the good work! Kindest regards Chris Marshall”

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Posted 1 year ago

Ah, thanks Christopher. So glad that you like the Navy Havanna Joya shoes. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

CheerfulSoles is rated 4.9 based on 1,261 reviews