Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,903 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 1st March 2026

Anonymous

Geoff Head

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fantastic price delivery and packaging, will be back”

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Posted 1 month ago

“Top-tier service from Charterhouse Aquatics. I ordered the Tunze Auto Top Up and it arrived incredibly fast and well-packaged. This unit is a game-changer for my tank’s stability, and Charterhouse made the buying process seamless. Competitive pricing and reliable delivery as always!”

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Posted 1 month ago

“Amazing range of products, had exactly what I needed, a reef tank light, ordered and arrived 2 days later no damage to box or product thank you!”

Charterhouse Aquatics 5 star review on 22nd January 2026

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Posted 1 month ago

“Great product”

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Posted 1 month ago

“Brought a Fluval Evo. Cheapest price i could find online and very speedy delivery. First rate.”

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Posted 1 month ago

“Fantastic Customer Support! Very fast replies and very helpful. I'm so impressed I will be ordering a lot more. Thank you 🙂”

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Posted 1 month ago

“Great service as always keep up the great work”

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Posted 1 month ago

“Excellent service delivered in 2 days from ordering”

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Posted 1 month ago

“Charterhouse has been great. Purchased my tank from them, a bunch of my equipment, and regularly come back for dry goods. Definitely a happy customer!”

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Posted 1 month ago

“Delivery on time”

Charterhouse Aquatics 5 star review on 19th January 2026

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Posted 1 month ago

“Reliable professional supplier for when I need to restock on essential tank supplements and parts.”

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Posted 1 month ago

“Great service. Absolutely went out their way to make sure I received my pump as early as possible!”

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Posted 1 month ago

“Products are despatched really quickly and always kept up to date on the progress of your order. Some prices are cheaper elsewhere but if you use the link and send them the details you will get it at that price which is a great feature.”

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Posted 1 month ago

“Very good customer service and extra quick delivery.”

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Posted 1 month ago

“Excellent product range, always delivered quickly. My go to when I need a specific product.”

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Posted 1 month ago

“Warm greetings, I am very satisfied with the fast delivery, the clear description, the contact with the company, and the product I ordered from your shop. I highly recommend it to everyone! Thank you very much.”

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Posted 1 month ago

“Excellent service fast delivery would definitely recommend”

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Posted 1 month ago

“Never any problems dealing with Charterhouse even when the issues are out of there hands great company”

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Posted 1 month ago

“I have always found Charterhouse aquatics to be helpful, efficient and knowledgeable. Great customer service, competitive prices and 1st class delivery.”

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Posted 1 month ago

“great price and super quick delivery”

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Posted 1 month ago

Charterhouse Aquatics is rated 4.8 based on 1,903 reviews