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Charterhouse Aquatics Reviews

4.8 Rating 1,888 Reviews
95 %
of reviewers recommend Charterhouse Aquatics
Company Reviews Product Reviews
12,763
 Metrics
4.8
Based on 1,888 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Charterhouse Aquatics Reviews
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Paul Dann
Verified Buyer
“Received order next day ! Great value for supplies, trusted company will use these as my go to :), thanks again”
Charterhouse Aquatics 5 star review on 1st February 2026
Helpful Report
Posted 3 weeks ago
Marzed Pap
Verified Buyer
“Good selection of product On time delivery”
Helpful Report
Posted 3 weeks ago
Colin Forsdick
Verified Buyer
“Best aquatic store by far everything I need for my reef tank and next day delivery.”
Helpful Report
Posted 3 weeks ago
"Jamie McDonald"
Verified Buyer
“I've ordered most of the equipment for my reef aquarium through Charterhouse and the service has always been fantastic. Email support has always been responsive and very helpful. I'd strongly recommend them.”
Helpful Report
Posted 3 weeks ago
Donald MacDonald
Verified Buyer
“This is my goto retailer for anything Marine! They stock absolutely everything, especially Red Sea spares! I wouldn’t go anywhere else!”
Helpful Report
Posted 3 weeks ago
Paul King
Verified Buyer
“As normal, order arrived quickly and good condition”
Helpful Report
Posted 3 weeks ago
A J Dix
Verified Buyer
“The best purchase on line. Good communication super fast delivery and good price”
Helpful Report
Posted 3 weeks ago
Vanessa Harradon
Verified Buyer
“Outstanding Service and Top-Quality Aquatic Supplies Charterhouse Aquatics are absolutely first-class. Their range of products is extensive, clearly described, and consistently high quality. Whether you’re a beginner or a seasoned aquarist, it’s easy to find exactly what you need, and their stock levels are excellent. What really sets them apart is their customer service—knowledgeable, responsive, and genuinely helpful. Orders are processed quickly, packaged securely, and delivered on time. It’s clear they care about both their customers and the wellbeing of the aquatic life they support. I wouldn’t hesitate to recommend Charterhouse Aquatics to anyone serious about fishkeeping. A reliable, professional company that truly knows its stuff.”
Helpful Report
Posted 3 weeks ago
Rich McCullough
Verified Buyer
“I am always really impressed by the speed of delivery and quality of products I receive from Charterhouse.”
Helpful Report
Posted 3 weeks ago
Darren Romanus
Verified Buyer
“I have ordered quite a few times now and every time the quality of the products and the service I get from Charterhouse Aquatics is exceptional. My go to place for anything I need for my marine tank.”
Helpful Report
Posted 3 weeks ago
Scott Tilley
Verified Buyer
“Excellent service, great price item, super quick delivery, highly recommended”
Helpful Report
Posted 3 weeks ago
"Johnny Wong"
Verified Buyer
“Deliverys on shopping products dleiver very soon”
Helpful Report
Posted 3 weeks ago
Chi Kong Ng
Verified Buyer
“Fast delivery and high-quality goods”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Awesome one of the best and I order regularly but also great for advice too”
Helpful Report
Posted 3 weeks ago
Gary Griffiths
Verified Buyer
“Always a great service and very fast deliveries.”
Helpful Report
Posted 3 weeks ago
Eric Parry
Verified Buyer
“Keen prices and excellent delivery.Easy to follow website..”
Helpful Report
Posted 3 weeks ago
Paul Simpson
Verified Buyer
“Personally I have used Charterhouse Aquatics several times now. Delivery is always exceptional fast, and you are kept well informed. Items always well packaged and accurate. I have had item damaged previously, (not the fault of Charterhouse Aquatics) which was dealt with promptly and efficiently. Five stars all round from experience.”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Excellent service. Product arrived promptly and was well packaged.”
Helpful Report
Posted 3 weeks ago
Alan Pilkington
Verified Buyer
“I found the products to be well priced and the delivery to be quick.”
Helpful Report
Posted 4 weeks ago
Stephen Sharp
Verified Buyer
“Very prompt delivery times.Reasonably priced goods would recommend this firm to anyone in the aquarium hobby”
Helpful Report
Posted 4 weeks ago
Charterhouse Aquatics is rated 4.8 based on 1,888 reviews
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