Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,901 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 1st March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am always really impressed by the speed of delivery and quality of products I receive from Charterhouse.”

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Posted 1 month ago

“I have ordered quite a few times now and every time the quality of the products and the service I get from Charterhouse Aquatics is exceptional. My go to place for anything I need for my marine tank.”

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Posted 1 month ago

“Excellent service, great price item, super quick delivery, highly recommended”

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Posted 1 month ago

“Deliverys on shopping products dleiver very soon”

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Posted 1 month ago

“Fast delivery and high-quality goods”

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Posted 1 month ago

“Awesome one of the best and I order regularly but also great for advice too”

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Posted 1 month ago

“Always a great service and very fast deliveries.”

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Posted 1 month ago

“Keen prices and excellent delivery.Easy to follow website..”

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Posted 1 month ago

“Personally I have used Charterhouse Aquatics several times now. Delivery is always exceptional fast, and you are kept well informed. Items always well packaged and accurate. I have had item damaged previously, (not the fault of Charterhouse Aquatics) which was dealt with promptly and efficiently. Five stars all round from experience.”

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Posted 1 month ago

“Excellent service. Product arrived promptly and was well packaged.”

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Posted 1 month ago

“I found the products to be well priced and the delivery to be quick.”

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Posted 1 month ago

“Very prompt delivery times.Reasonably priced goods would recommend this firm to anyone in the aquarium hobby”

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Posted 1 month ago

“I personally can't rate this company enough. Everything I have ordered has come on time.”

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Posted 1 month ago

“Perfect always fast and without problems”

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Posted 1 month ago

“Always great to deal with quick postage and never quibble enquires really helpful great company”

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Posted 1 month ago

“If u order anything it's there next day no hassle”

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Posted 1 month ago

“First time l have shopped with this company and l must be honest that l am highly impressed with the product l purchased. I will definitely be purchasing goods from here again”

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Posted 1 month ago

“Great company. Never had a issue. And also great help on the phone. Highly recommend”

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Posted 1 month ago

“Fantastic price delivery and packaging, will be back”

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Posted 1 month ago

“Top-tier service from Charterhouse Aquatics. I ordered the Tunze Auto Top Up and it arrived incredibly fast and well-packaged. This unit is a game-changer for my tank’s stability, and Charterhouse made the buying process seamless. Competitive pricing and reliable delivery as always!”

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Posted 1 month ago

Charterhouse Aquatics is rated 4.8 based on 1,901 reviews