Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,902 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,902 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 1st March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you Charterhouse for yet mother fantastically quick delivery. The micro bacter is a great product and has helped my aquarium cycle perfectly.”

Helpful Report

Posted 1 month ago

“Good comms, quick delivery, would recommend.”

Helpful Report

Posted 1 month ago

“As described. My fish are loving their new light, the different colours and brightness levels suits every mood. Arrived on time and very well priced. Would recommend”

Helpful Report

Posted 1 month ago

“I use Charterhouse aquatics regularly and cannot fault the quality of the products, customer service and well packed fast deliveries.”

Helpful Report

Posted 1 month ago

“Order delivered as expected. Products as described. Communication great and delivered on time.”

Helpful Report

Posted 1 month ago

“Been in there a couple of times, couldn’t help me enough. Full of knowledge Gave me so much advice”

Helpful Report

Posted 1 month ago

“Great prices on the items I bought”

Helpful Report

Posted 1 month ago

“Great service, highly recommended”

Helpful Report

Posted 1 month ago

“Great service, good prices, very quick, and expansive catalog. The delivery charge is the only negative”

Helpful Report

Posted 1 month ago

“Wow , 😮 well packaged , delivered quickly safely - no fuss at all , even with the boat Xmas period - hats off thanks”

Helpful Report

Posted 1 month ago

“Exceptionally cold weather meant my angelfish tank wasn't as warm as it should have been. Charterhouse Aquatics supplied a backup heater stat, exactly the brand and wattage I wanted, at a very fair price. Item arrived the next day, very well packed. Angelfish now much happier, and getting frisky.”

Helpful Report

Posted 1 month ago

“Great company fast delivery and usually has all stock needed!”

Helpful Report

Posted 1 month ago

“I have used Charterhouse Aquatics a couple of times now. Whilst purchasing an aquarium and stand they were extremely helpful arranging a delivery date to work around my annual leave.”

Helpful Report

Posted 1 month ago

“Great quality item great price and fast delivery happy 😁 customer great website to look through easy to order well laid out”

Helpful Report

Posted 1 month ago

“Highly recommend charterhouse on all aspects of the trade, competitive prices quality products and prompt delivery.”

Helpful Report

Posted 1 month ago

“My go to place for all things Marine”

Helpful Report

Posted 1 month ago

“Always superb service! Easy to order on their great website, competitive prices, and very fast dispatch. All items packaged very well. My go-to!”

Helpful Report

Posted 1 month ago

“Items packed great and arrived on time”

Helpful Report

Posted 1 month ago

“Been using Charter for years now, and they have never let me down once. Everything you need with great pricing and super fast delivery, What more could you ask for?”

Helpful Report

Posted 1 month ago

“Everything is always exactly as ordered and delivered on time. I've ordered many times and the one time they didn't have stock, they contacted me with suggested alternatives. Fantastic customer service!”

Helpful Report

Posted 1 month ago

Charterhouse Aquatics is rated 4.8 based on 1,902 reviews