Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,897 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 17th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great value, fast delivery. Just generally great shop for everything aquatics!”

Helpful Report

Posted 2 weeks ago

“Speedy delivery, well packaged. Thanks so much.”

Helpful Report

Posted 2 weeks ago

“Corals arrived on time and look to be in good condition, happy to reccomend to any potential customers ,also very good customer service for any advice needed”

Helpful Report

Posted 2 weeks ago

“Good price good selection and quick delivery well within quoted timescale thanks”

Helpful Report

Posted 2 weeks ago

“Absolutely amazing service. New filter was delivered within 48hrs. I always use Charterhouse aquatics for my aquarium equipment due to the fantastic customer service and excellent advice.”

Helpful Report

Posted 2 weeks ago

“Arrived in perfect condition, very well packaged and very quickly. Will definitely get my next tank from here when it’s time to upgrade.”

Charterhouse Aquatics 5 star review on 11th February 2026

Helpful Report

Posted 2 weeks ago

“Great products, speedy delivery”

Helpful Report

Posted 2 weeks ago

“Great aquatic shop with excellent service. Delivery was fast and well-packaged, and everything arrived in perfect condition. The quality of the products was exactly as described, and communication throughout was clear and helpful. Highly recommend for anyone looking for a reliable aquatic supplier.”

Helpful Report

Posted 2 weeks ago

“Always come here first, for anything aquarium related. Always great service, good stock and prices.”

Helpful Report

Posted 2 weeks ago

“Product exactly as described , next day delivery as promised, Very well packaged. All round 5 Star performance Thank you. 👍”

Helpful Report

Posted 2 weeks ago

“Quick delivery great service from charterhouse aquatic, will recommend to anyone”

Helpful Report

Posted 2 weeks ago

“Been a customer of CA for a long time order process is excellent along with shipping, if I've needed any help they are always quick to respond”

Helpful Report

Posted 2 weeks ago

“Always helpful I'd any questions before ordering and quick delivery”

Helpful Report

Posted 2 weeks ago

“Charterhouse is my go to for all equipment and sundries for my tanks. First class service and help available when things go wrong. My only negative which is not Charterhouse fault is shipping. Whenever I order heavy items the courier always damage them. Organ this first class”

Helpful Report

Posted 2 weeks ago

“Very helpful and items arrive quickly”

Helpful Report

Posted 2 weeks ago

“Great products at reasonable price and fast delivery.”

Helpful Report

Posted 2 weeks ago

“Fast delivery and good prices!”

Helpful Report

Posted 2 weeks ago

“Always great products at great prices. Delivery has been great too as I'm too far away to visit a store this is very important to me. I decide what I want then shop around and Charterhouse usually wins my purchase due to price, quality and delivery.”

Helpful Report

Posted 2 weeks ago

“Great service and products my parcel arrived safely and well packaged”

Helpful Report

Posted 2 weeks ago

“Goods came on time marvelous tank and gear at a reasonable price. Did I earn points my order. Thanks really appreciate that.”

Helpful Report

Posted 2 weeks ago

Charterhouse Aquatics is rated 4.8 based on 1,897 reviews