Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.79

4.8 Rating 1,169 Reviews

94 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,169 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Charterhouse Aquatics 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

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“Really quicky delivery, well packaged, great service”

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Posted 2 months ago

“Great customer service.”

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Posted 2 months ago

“Awesome product lines, great prices and amazing customer service. charterhouse Aquatics is always my first stop no matter what it is I need.”

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Posted 2 months ago

“Fast delivery and tracking available”

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Posted 2 months ago

“Always a great range in stock and always able to deliver in a hurry, I keep Charterhouse Aquatics in my arsenal of reefing tools. Greast website and easy to find what you need.”

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Posted 2 months ago

“Charterhouse are my go to for my Marine needs. Stock all the top stuff and turns up super fast. Keep up the good work!”

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Posted 2 months ago

“Definitely the best LFS ever great customer service Great prices Great selection of products Super fast delivery times And love the point system I highly recommend this shop five stars I would give 10 stars if i could”

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Posted 2 months ago

“Service is always fast and well packaged, thanks guys.”

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Posted 2 months ago

“Always competitive pricing with super fast delivery available. They literally have everything you could need.”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

“Fantastic service from Charterhouse as always.. Ordered filter on afternoon and was delivered the next day.. Amazing….”

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Posted 2 months ago

“6 emerald crabs ordered and arrived 3 days later perfectly packed in good condition. Less than half the price of Fishkeeper Scotland.”

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Posted 2 months ago

“We we asked for advice and a quotation for some lights, Marcus was quick to respond. They price matched a competitor, and actually gave far better service.”

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Posted 2 months ago

“Fast delivery frendly staff”

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Posted 2 months ago

“Very quick delivery, always picking the phone and willing to help the costumer. Top service and good prices as well”

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Posted 2 months ago

“Good range, fast delivery and above everything else the customer service is second to none.”

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Posted 2 months ago

“Customer services go above and beyond. Had a few questions about a product and my email was answered fully and quickly. Delivery was very quick and well packaged.”

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Posted 2 months ago

“Started using Charterhouse on recommendations And they are extremely knowledgeable and the delivery service is excellent….. well pleased!”

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Posted 2 months ago

“I would highly recomend Charterhouse Aquatics to everyone. Delivery is excellent and fast everything I have bought from here has been spot on. Thank you”

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Posted 2 months ago

“Great products, I had one bottle which leaked in the box. Contacted CH via fb messenger and they gave small partial refund for what leaked. Highly recommend”

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Posted 2 months ago

Charterhouse Aquatics is rated 4.8 based on 1,169 reviews