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Charles Clinkard Reviews

4.8 Rating 53,038 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 53,038 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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nothing short of excellent
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Posted 11 months ago
Bought a lovely pair of Josef Seibel shoes from Charles Clinkard. Excellent service and the shoes arrived very quickly - thank you! Sadly I am now down to my last pair of feet (which are very painful) but these shoes are simply pure bliss to wear.
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Posted 11 months ago
Sadly had to return trainers as not right for me. Simple clear returns process, speedy refund.
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Posted 11 months ago
I've been in 2 branches and the service has been excellent at both stores. I was impressed by the spontaneous offer for the store to post my purchase to me, following my comment that I hoped they fitted in my suitcase!
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Posted 11 months ago
Excellent website,easy to place an order and well packaged and delivered quickly. Very good price too for my favourite shoes.
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Posted 11 months ago
perfect fit, delivered quickly, excellent price, good quality Siebsl sandals
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Posted 11 months ago
Product excellent. Delivery was Royal Mail and also on time . Will be buying direct again from you
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Posted 11 months ago
Excellent product and customer service. Cannot be faulted.
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Posted 11 months ago
Unfortunately the shoes - Van Dal - were very uncomfortable and I returned them. I was particularly disappointed as the previous 3 pairs of Van Dal trainers had fitted perfectly. On the plus side the return was fairly easy and the refund very efficient.
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Posted 11 months ago
Thank you for leaving a review on your purchase. I am sorry to hear the trainers were not suitable. It's disappointing when your expectations aren't met with a previously tried brand. Sizing can differ depending on width and style but please be assured, your return was received and a full refund issued. However, I am happy to hear our efficiency and speed in refunding was appreciated and hope you shop with us again. Kind regards, Hannah, Customer Services
Posted 11 months ago
Lovely shoes but unfortunately too tight round ankle strap. Had to return
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Posted 11 months ago
Very good company to deal with. Easy ordering process online and an excellent selection of footwear.
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Posted 11 months ago
My order cam with only one shoe. Crazy!!!! Emailed customer service and they prompmtly sent me a return packing slip.
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Posted 11 months ago
I was very pleased with the service today. Roseanna was extremely polite and helpful when choosing shoes and sandals. Nothing was too much trouble. I left feeling that I had received second to none service. Roseanna is a credit to the Company. Thank you so much.
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Posted 11 months ago
Excellent service, unfortunately had to return, but was refunded quickly, no complaints.
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Posted 11 months ago
They stocked the product I was looking for with the added bonus of a discount. I received my parcel as scheduled. Very pleased with item which was well packaged. Great buying experience from start to finish.
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Posted 11 months ago
My order arrived fast. Well packaged and the shoes are exactly like the description and photos on the site
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Posted 11 months ago
Clinkards is now my go to site for good quality shoes and trainers. Their online range is extensive and their service is very efficient.
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Posted 11 months ago
Taking my shoes bought on line back to a CC shop rather than post was a great choice. I needed a larger size and although the shop didn't have the right size, the assistant did a fantastic job of reordering and sending them on by post. Fabulous!
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Posted 11 months ago
Very happy with my purchase
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Posted 11 months ago
Excellent service. Placed an online order on Thursday afternoon & chose the free DPD collection from our local Post Office. It arrived on Saturday morning, well packaged and three days earlier than stated.
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Posted 11 months ago
Charles Clinkard is rated 4.8 based on 53,038 reviews