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Charles Clinkard Reviews

4.8 Rating 51,901 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,244
 Metrics Info
4.8
Based on 51,901 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“Large range of footwear. Easy to order. Quick postfree delivery. No query just placed order”
Helpful Report
Posted 1 year ago
Mrs
Verified Buyer
“Unfortunately I had to return the boots as they were too big but the refund was processed swiftly and communication was good. I have & will continue to purchase from Charles Clinkard”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“I tried some boots on in store and there was a mark on one of them. The lovely assistant ordered them online in the shop and they have been delivered. They are perfect.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Excellent service, shoes exactly as expected. Ordered on the internet, then checked by phone that I had ordered wide shoes. Gabor wide shoes fitted perfectly.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Very impressed with speed of delivery and subsequent refund. Wouldn't hesitate to shop with Clinkard's again!”
Helpful Report
Posted 1 year ago
I
Verified Buyer
“Lovely choice of quality footwear”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Very good. No problems.”
Helpful Report
Posted 1 year ago
H
Verified Buyer
“Very efficient service, lovely shoes, thank you. I am a returning customer!”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“You have a very fine selection of good shoes for all occasions. The Josef Seibel boots I ordered came quickly, were exactly as described and have already stood the test of cold and rain. The price was good and the service excellent. Thank you.”
Charles Clinkard 5 star review on 4th November 2024 Charles Clinkard 5 star review on 4th November 2024
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Website is excellent. Wide choice of footwear for all occasions and my 'go to' company for all my shoes. Delivery was very rapid. Well pleased with my new trainers.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Love Clinkards , love the choice and most importantly love the quality and the service. Have bought shoes from Charles Clinkards all my life. Excellent.”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“A great discovery. Lovely choice of footwear, competitive prices and good service.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Excellent service of high quality goods and competitive pricing.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Great service. Very pleased with my boots.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“The Rieker shoes I received were described as "extra wide fit". In fact they were narrower than "H" fitting. No good to me, so I returned them. The shoes are made in Europe and evidently there are no people in Europe with feet wider than the above.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a review. I am sorry to hear your purchase was not suitable but we appreciate your feedback as other customers browsing our website will find this helpful. Please be assured your account has been refunded and if you shop with us in future and have any questions regarding our wide fit range, our Customer Service Team is available 7 days a week and happy to help. Kind regards, Hannah, Customer Services
Posted 1 year ago
A
Verified Buyer
“Lady in Meadowhall helpful”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“I have been looking for knee-high boots with lacing for a couple of years. Theses Ravel boots are wellcrafted with lovely soft leather. A practical style: the rounded toe shape and low heel make them ideal for regular wear. Very good value.”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“Very quick service, arrived well before the estimated delivery time.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Order arrived on time Extremely well packaged The Boots I have purchased fit like gloves. So comfortable. Perfect fit.”
Helpful Report
Posted 1 year ago
V
Verified Buyer
“I’m sorry to write a negative review, it’s really about your supplier, Lotus. I ordered a size 7 and when they arrived the box said 7, however the shoes inside were a 6. I returned them to the store - hoping to exchange them for the right size. This was a 20 mile round trip. In store I was told they were online only. I returned the shoes and ordered again for home delivery. I couldn’t believe it when they arrived to find the same problem for a second time, a size 6 in a size 7 box. I called for assistance to be told that they were dispatched directly from the supplier and were now out of stock. So disappointed as they were perfect shoes to match an outfit that I’m wearing to a wedding in January.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a review. I sincerely apologise for this repeated error. I understand how important it is to have the right shoes for an upcoming occasion and I regret that we were unable to supply the size needed. Please be assured, we have approached the supplier and they are investigating this. I can see our Customer Service Team were able to assist in returning your order for a full refund and this will be processed as quickly as possible. Kind regards, Hannah, Customer Services
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 51,901 reviews
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