CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.48

4.5 Rating 1,465 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,465 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not a good response to my advert”

Helpful Report

Posted 3 years ago

Dear James, it is very disappointing to hear that you did not receive the number of applications you were hoping for, so I have asked your account manager to contact you asap to discuss the ad performance with you. Best wishes, Beverley

Posted 3 years ago

“Really disappointed with the response to the ad. One applicant. Though I don't know if this is the fault of Charity Job or not or just the wrong platform for the role but my experience has meant that I probably won't use Charity Job again.”

Helpful Report

Posted 3 years ago

Dear Robbie, It is very disappointing to hear that you did not receive the number of applications you were hoping for, and did not manage to recruit through CharityJob. I have asked your account manager to contact you asap to discuss the ad performance with you. Best wishes, Beverley

Posted 3 years ago

“feedback has been poor and responses very disappointing.”

Helpful Report

Posted 3 years ago

Hi Michael, we are very sorry to hear that your job vacancy did not receive the quantity or quality of applications you were hoping for. I have asked your CharityJob Account Manager to contact you asap to discuss the ad performance with you. Best wishes, Beverley

Posted 3 years ago

“Disappointing response for such an expensive service. I appreciate its probably not expensive for larger charities, but we are a small charity, and can't afford to use the enhanced functions. So our advert I guess ends up rather hidden. Unlikely to use again unless the price structure changes.”

Helpful Report

Posted 3 years ago

Hi Mike, we are very sorry to hear that your ad did not receive the quantity of applications you were hoping for. I have asked your CharityJob Account Manager to contact you next week when he back from leave to discuss this. In the meantime, if you would like to extend your ad for free until the 3rd October 2021 and have us look over it for you before doing so, please contact us at info@charityjob.co.uk or 020 8939 8430. Best wishes, Beverley

Posted 3 years ago

“no response for any of the roles advertised on the site”

Helpful Report

Posted 3 years ago

Dear Allison, we are truly sorry to hear that did not not manage to recruit to your vacancies advertised on CharityJob. I have asked your account manager (Matthew Sales) to contact you asap to discuss this. Kind regards, Beverley

Posted 3 years ago

“Whilst Matthew was very helpful in the current climate it was a complete waste of time and money advertising the position. We had 1 response from our enhanced advert who was not suitable for the role.”

Helpful Report

Posted 3 years ago

Dear Andrew, we are sorry to hear that your vacancy listed on CharityJob did not attract the quality or quantity of candidates you were hoping for. I have asked Matthew, your account manager to contact you regarding this when he is back from annual leave on Thursday. Kind regards, Beverley

Posted 3 years ago

“only 3 responses. None of which proceeded.”

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Posted 3 years ago

Hi Maria, it's very disappointing to hear that you have not managed to recruit through CharityJob, so I have asked your account manager to contact you to discuss this. Best wishes, Beverley

Posted 3 years ago

“The platform itself is functional and helpful - but we received few applications we could actually consider for the role at hand.”

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Posted 4 years ago

Thank you for taking the time to leave feedback, Ariana. I'm sorry to hear that did not manage to recruit a candidate through CharityJob. I can see that your ad was only live for a very short period (10 days), and as ads can be live for up to 60 days, I will ask your account manager to contact you shortly to see how we can help moving forward.

Posted 4 years ago

“Very little impact from the large cost of advertising for a small charity, Very disappointed”

Helpful Report

Posted 5 years ago

Thank for taking the time to leave feedback, Sarah. We are disappointed to hear that your experience advertising with CharityJob has not been a positive one, so I have asked your CharityJob Account Manager to contact you regarding this.

Posted 5 years ago

“Very expensive for the uptake we got.”

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Posted 5 years ago

Thank you for taking the time to leave feedback, Chloe. I have asked your CharityJob Account Manager to contact you regarding this.

Posted 5 years ago

“It was recommended that I try charity job for vacancies on our adventure playground. As our very small charity has a yahoo email address getting started was a bit of a pain and I found the posting of ads difficult as the restrictive categories didn't really work for our jobs. We did manage to recruit an environmental worker through the basic ad but we did not receive anything like the level of applications that we got through environmentaljobs.com so we will go back to that site next time we need to recruit. I was persuaded to buy an enhanced ad for the more difficult 11+ playworker - someone to organise activities on the playground for those over 11 years of age - but we did not receive any applications or enquiries for this post - not a single one. So I am afraid I do not think much of your site. I would however observe that all the sales people I spoke to along the way were genuinely nice and helpful.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave feedback, Anne- Marie. I'm very sorry to hear that you found some of our processes not as straightforward and we'd hope and were equally sorry to hear you were unable to fill your second vacancy through us. If you are happy to disclose the name of the charity you work with, I will ensure your CharityJob Account Manager has a look at both of the ads you listed with us before giving you a follow-up call. We are continually striving to improve our website so all feedback is welcomed and taken on board.

Posted 5 years ago

“CharityJob are fine in themselves (the staff are very helpful too) but we have been unable to recruit in two rounds of advertising with you and thus have to question the traction that you have within the market.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review CharityJob. I understand your CharityJob Account Manager was in regular contact with you with advice while your ad was live, so it is very disappointing to hear that you were still unable to recruit through us. As we are always looking to improve the service we offer our clients, I have asked your Account Manager to contact you for further feedback on how we can accomplish this.

Posted 6 years ago

CharityJob is rated 4.5 based on 1,465 reviews