CharityJob Reviews

Name: CharityJob
Address: 10 Church Grove, Hampton Wick, Kingston Upon Thames, Surrey
Rating: 4.52

4.5 Rating 1,663 Reviews

89 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,663 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Phone:

2089398430

Email:

info@charityjob.co.uk

Location:

10 Church Grove,
Hampton Wick,
Kingston Upon Thames
Surrey
KT1 4AL

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CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Chris who did all he could to help me and talked me through setting up the ad. A very easy and efficient process, thank you.”

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Posted 6 years ago

“I found the process of getting our advert online really smooth - easy interface to get everything uploaded and great support from our account manager at Charity Jobs as I went through it all.”

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Posted 6 years ago

“Creating an account for the first time was very straightforward and we were swiftly assigned an Account Manager, Chris, who was knowledgeable, pro-active and enthusiastic about promoting our role. He went the extra mile to give expert advice on the content of our Ad and how to promote it to best effect. We would definitely be in contact with Chris again for our next roles.”

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Posted 6 years ago

“The process of placing the advert was generally straightforward, but I did have a problem with entering a location. It is suggested to add up to four geographical areas to widen the search options. However, whilst North Yorkshire, Yorkshire and the Humber and East Riding/Yorkshire were in your drop down box (our area of coverage) it simply says that the field is too large. This meant I could only include a search for York, which isn't correct for our service delivery area and where applicants might come from/be interested. I rang up our sales contact, but she wasn't able to help ... she asked how far York (the city) was from North Yorkshire (the county), so a bit of training on counties and cities might be useful!”

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Posted 6 years ago

Good morning Alison, and thank you for taking the time to email us with your feedback. CharityJob strives to give our clients great customer service, so I'm sorry to hear that you may feel that you did not receive this. With this in mind, I have asked your CharityJob Account Manager to contact you regarding this.

Posted 6 years ago

“Doesn't really produce the results to warrant the high costs.”

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Posted 6 years ago

Good morning Dan, and thank you for taking the time to email us with your feedback. I'm sorry to hear that your ad did not yield the results you had hoped for, so with this in mind, I have asked your CharityJob Account Manager to contact you today to discuss this.

Posted 6 years ago

“The customer service from Judith at CJ is great! Overall the system is good but not a fan of being limited on office locations - we're agile working and for a lot of vacancies, are open to where someone would be based.”

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Posted 6 years ago

“Excellent customer service,Jules couldn't do more to help ! prompt response whenever ive emailed a request.”

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Posted 6 years ago

“simple to use. reasonably priced and useful weekly job alert stats”

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Posted 6 years ago

“Chris talked through the posting process step by step and provided useful tips to help optimist our post. Thank you!”

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Posted 6 years ago

“I was helped and advised to place our first job advert with Charity Job by Chris who was so very helpful and patient.”

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Posted 6 years ago

“A quick and easy process which has given us some great candidates. Helpful support staff to talk through any queries.”

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Posted 6 years ago

“Having the post highlighted gives it that bit more visibility and this time, as we used the full month of time given to us, we received a lot more applications than we have done previously.”

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Posted 6 years ago

“Great target forum, happy with the candidates who have applied.”

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Posted 6 years ago

“Very clear and easy to use”

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Posted 6 years ago

“Delivered a first class service which resulted in producing an outstanding candidate for our vacant CEO position, a candidate who we are delighted is now in position. Excellent value for money, Jules was a delight to deal with.”

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Posted 6 years ago

“Effective in reaching a good range of candidates and straightforward to use.”

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Posted 6 years ago

“poor customer service”

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Posted 6 years ago

Hi Ruby, Thank you for taking the time to leave us feedback. We are very disappointed to hear that you feel you did not receive the level of customer service CharityJob prides itself on, so I have asked your Account Manager to contact you first-thing tomorrow to discuss what the issues were, and how we could have helped you to resolve them?

Posted 6 years ago

“Katie Malham has been great in dealing with out recruitment process and given recommendations on how to make our job ads more accurate, which has been wonderful help!”

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Posted 6 years ago

“Proactively helping us to improve our chances of finding the right candidate for our needs.”

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Posted 6 years ago

“Easy to upload ads, helpful team and I like the fact you can make changes in a couple of clicks whilst the ads are live. Only issue was the length of titles of attachments causing error messages. Hopefully, CharityJob are fixing this or specifying the need for short titles on the site.”

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Posted 6 years ago

CharityJob is rated 4.5 based on 1,663 reviews