Cutting Edge Skirting Reviews

Name: Cutting Edge Skirting
Rating: 4.45

4.5 Rating 733 Reviews

85 %

of reviewers recommend Cutting Edge Skirting

4.5

Based on 733 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Cutting Edge Skirting 4 star review on 25th February 2024

Anonymous

Anonymous // 01/01/2019

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“I am very happy with the Service from this company. First time I used them, will definitely be using their products and services again. Very efficient with quick delivery time”

Helpful Report

Posted 10 months ago

Hi Petula, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 9 months ago

“I cannot recommend this Company at all. They took my order on 12th May (postcode to mainland Scotland accepted at time of ordering). I had an order receipt straight away & payment taken & a notification that my delivery may be up to a week due to being in the Higlands so I arranged carpet fitters to suit. 2 weeks later I chased up my delivery and was told that even they had accepted my order and taken payment they had cancelled my order as delivery did not suit their courier. At NO point was I informed and it has taken me 3 weeks & numerous emails to get my money back. Went to Wickes instead & had my skirting boards delivered by local courier within 3 days. Went for the cheaper option and customer service / supply was absolutely dreadful - avoid.”

Helpful Report

Posted 10 months ago

Hi Elizabeth We apologize for the negative experience you had with our company. We understand your frustration with the cancellation of your order and the delay in receiving a refund. We take full responsibility for the lack of communication and the inconvenience caused. Your feedback is valuable, and we will use it to improve our operations and customer service. We appreciate your understanding and hope to have the chance to serve you better in the future. Kind regards, Oliver.

Posted 9 months ago

“Simplicity it self from choosing, ordering and receiving all skirting in good order.”

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Posted 10 months ago

Hi Michael, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 9 months ago

“Skirting and architrave all delivered within timeframe and helped unload into garage. All lengths in fantastic condition and primed better than most others I’ve used. Would definitely use again”

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Posted 10 months ago

Hi Richard, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 9 months ago

“All orders have been delivered on the agreed date. Very reliable so far.”

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Posted 10 months ago

Hi there, Thank you for your feedback Kind regards, Oliver

Posted 9 months ago

“When ordered online it said 3 to 4 days delicery. Took over a week to receive.”

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Posted 10 months ago

Hi Oliver, Thank you for sharing your feedback regarding your recent order of skirting boards. We appreciate your patience and understanding during the unexpected delay in delivery. We would like to clarify that we dispatched your order on time, as per our standard procedures. However, unfortunately, we encountered an unforeseen delay with our third-party courier, which was beyond our control. We understand that this delay caused inconvenience and frustration, and we sincerely apologize for the inconvenience caused. Kind regards, Oliver.

Posted 9 months ago

“Quality product but the delivery service absolutely shocking”

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Posted 10 months ago

Thank you for sharing your feedback regarding your recent order of skirting boards. We are pleased to hear you are happy with the quality of your goods. We appreciate your patience and understanding during the unexpected delay in delivery. We would like to clarify that we dispatched your order on time, as per our standard procedures. However, unfortunately, we encountered an unforeseen delay with our third-party courier, which was beyond our control. We understand that this delay caused inconvenience and frustration, and we sincerely apologize for the inconvenience caused. Kind regards, Oliver.

Posted 9 months ago

“Delivered on time, quality skirting no problems 👍”

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Posted 10 months ago

Hi Craig Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 9 months ago

“Skirting was delivered on day 6 as hoped for. Well packaged and all undamaged. Quality of priming could have been better, hence 4 out of 5”

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Posted 10 months ago

Hi there, Thank you for your review, I am sorry to hear you are unhappy with the priming. Please send over any images to info@ceskirting.co.uk and our technical team will have a look for you. Kind regards, Oliver.

Posted 9 months ago

“Good quality skirting, pretty well protected for delivery and good customer service.”

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Posted 10 months ago

Hi Chris, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 9 months ago

“Ordered skirting online two weeks ago had the email confirming and told to await the delivery info email. still waiting, have contacted them and they say they'll get back to me so have no idea if it will ever turn up so cannot say if the product is in anyway good quality but so far really unimpressed. Would not recommend them”

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Posted 10 months ago

“I ordered on the 22nd of April with a 10 day delivery. It’s now the 16th of May and the item have still not arrived.”

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Posted 11 months ago

“After seeing various reviews I was a little concerned however the product I have received is good quality, precise finish and well packaged to protect it on delivery. As for delivery, Tufnells the courier did not send an email as indicated on the tracking neither did they knock the door, my daughter watched the driver enter the driveway and leave the items in the yard. Good job it was not raining! Product is excellent value compared to mainstream shops for mdf skirting or panelling.”

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Posted 11 months ago

Hi there, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 9 months ago

“excellent product great value”

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Posted 11 months ago

Hi Phill, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 9 months ago

“Amazing service and speedy deliveries as promised. Always use this company for skirting”

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Posted 11 months ago

Hi Ben, Thank you for the feedback, I am glad to hear you are happy with your purchase! Kind regards, Oliver.

Posted 9 months ago

“Absolutely shocking service from this company. Slow to reply to emails, ordered on 3rd April and had half of the order delivered 2 weeks later and still waiting on the remainder of my delivery. Avoid all costs. Ridiculous”

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Posted 11 months ago

“Didn't arrive the next day, there was not a postal - train strike - did not come back to me on the email...did not come back to me via phone either, despite saying that they would. Paid over the top for a service that didn't happen and they didn't care.”

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Posted 11 months ago

“Looks amazing, very pleased with quality and primed finish. Arrived quickly”

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Posted 11 months ago

Hi there Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 11 months ago

“Very pleased had a hiccup with time frame of delivery took longer than expected but when I phoned to ask where it was .Oliver said it would be delivered next and it was un damaged and on time .I will definitely use again great quality at a great price”

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Posted 11 months ago

Hi Neil Thank you so much for taking the time to leave a review! We really appreciate your kind words and feedback, and we're thrilled to hear that you had a positive experience ordering with us. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 11 months ago

“Order arrived within the specified timeframe, however some skirtings were damaged during delivery due to the ends of the skirtings not being protected with anything... wouldn’t take much to just add some card on the ends to prevent this (did notice others had experienced this also reading after reading the reviews before ordering)”

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Posted 11 months ago

Hi Dan, Thank you for your review. I am sorry to hear that your boards arrived damaged. If you would like, you can send us some images of the damage and we can forward them to our technical team for review. Kind regards, Oliver.

Posted 11 months ago

Cutting Edge Skirting is rated 4.5 based on 733 reviews