Celtic Sustainables Reviews

Name: Celtic Sustainables
Address: Unit 9, Parc Teifi, Cardigan, Cardigan
Rating: 4.88

4.9 Rating 3,076 Reviews

98 %

of reviewers recommend Celtic Sustainables

4.9

Based on 3,076 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01239 777009

Email:

info@celticsustainables.co.uk

Location:

Unit 9, Parc Teifi, Cardigan
Cardigan
SA43 1EW

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Celtic Sustainables 5 star review on 20th April 2024

A S

Celtic Sustainables 5 star review on 20th September 2023

Colin O

Celtic Sustainables 5 star review on 13th August 2023

Karen N

Celtic Sustainables 5 star review on 1st August 2023

Julie P

Celtic Sustainables 5 star review on 26th July 2023

Sue C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing service ,thank you so much.”

Helpful Report

Posted 2 days ago

“This company was helpful and the communication was very good. The product that we ordered was as described and we are satisfied with it. However, Celtic Sustainables were let down by their delivery company/distribution network. The van that arrived contained our order only on a pallet. It was removed from the pallet in the van. The item was then unloaded from the van and carried through our gate, not by the delivery driver, but by someone who was doing some work for us. The driver then insisted on unloaded the pallet from his van and carrying this onto our property, taking a photograph of the item plus the pallet next to it and refused to take the pallet back with him, leaving us with the problem of getting rid of the pallet. The driver also informed us that this was part of the sales terms and conditions of Celtic Sustainables which I was unaable to verify on the website. I suggest if this is indeed part of the terms of delivery, please make it clear on ordering. If it is not, please advise your delivery network to remove the pallet. Whilst this may not be an issue for goods being delivered into commercial premises, it certainly is an issue for items delivered to domestic properties as no account is taken of the householder's abilities (or disabilities) to dispose of a pallet.”

Helpful Report

Posted 3 days ago

“Ordering was easy on the website. Email confirmation and delivery updates. Goods arrived in a few days and within the stated delivery window.”

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Posted 3 days ago

“Excellent product and excellent customer service.”

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Posted 5 days ago

“Excellent customer service! Sara at Celtic is ever so patient explaining the informations I required about Graphenstone paints. Fast delivery! When a pot of paint arrived leaked, we got the refund right away. When you made a phone call, it went through right away. Excellent company!”

Helpful Report

Posted 2 weeks ago

“I purchased their lambs wool pillow recently, and I am so pleased with it, it's a good quality pillow, and it has been beneficial as I have a good night's unbroken sleep since purchase. Highly recommended.”

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Posted 2 weeks ago

“Great product at a very competitive price. Very quick delivery. Fantastic service.”

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Posted 2 weeks ago

“Product seems good quality. Not smelly . Easy to use. Very happy. Celtic Sustainables emailed me to say they were out of stock on one item and I could cancel the order if I wanted or wait a week. I waited and the delivery was very quick.”

Helpful Report

Posted 3 weeks ago

“Very responsive to questions about products, and generous with advice. We appreciate the time and attention given to helping us understand our options”

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Posted 3 weeks ago

“The customer service was excellent, and when there was an unfortunate problem with the delivery via the courier, I was kept very well informed and updated.”

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Posted 3 weeks ago

“Celtic Sustainables have given us a first class service. Their products have matched our needs perfectly and more than that they give professional unbiased advice . We are restoring a listed building which is so complicated but these guys have helped us massively. Thank you so much”

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Posted 3 weeks ago

“Product arrived very efficiently within 30 hours of purchase which aloud us to continue with our plastering work.”

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Posted 3 weeks ago

“Great prices and quick delivery”

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Posted 3 weeks ago

“I bought this to remove a grey water based paint from my decking.... didnt do anything.... was very disappointed after reading such positive reviews.”

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Posted 3 weeks ago

“A wonderful company that are incredibly easy to deal with and always have the natural paint products that we need. The order process is straightforward, products are packaged extremely well and arrive quickly.”

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Posted 3 weeks ago

“The order process was easy and clear. The delivery charge could have been clearer, free for over £100, but excluded loft insulation! Put that on the product page please. The delivery arrived as promised. I would definitely use Celtic Sustainables again”

Helpful Report

Posted 4 weeks ago

“Fast delivery. Reliable, and ready to answer questions.”

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Posted 4 weeks ago

“Very good company. Available products, quick despatch too”

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Posted 1 month ago

“My third order. I come back because of the great quality of the products, but also because the company is hugely responsive and efficient. Bravo Team Celtic Sustainables, and thank yoy”

Helpful Report

Posted 1 month ago

“Excellent service and very prompt delivery”

Helpful Report

Posted 1 month ago

Celtic Sustainables is rated 4.9 based on 3,076 reviews