Celtic Sustainables Reviews

Name: Celtic Sustainables
Address: Unit 3, Parc Teifi, Cardigan, Ceredigion
Rating: 4.88

4.9 Rating 3,714 Reviews

98 %

of reviewers recommend Celtic Sustainables

4.9

Based on 3,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01239 777009

Email:

info@celticsustainables.co.uk

Location:

Unit 3,
Parc Teifi,
Cardigan
Ceredigion
SA43 1EW

Write Your review

Tell us how Celtic Sustainables made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Celtic Sustainables 5 star review on 25th July 2026

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It would have been 5* but the delivery driver called me a minute before delivery to ask for final directions. I was miles away in my car. As luck someone was at home to take delivery.”

Helpful Report

Posted 3 years ago

“Love that it is an UK based company using English wool. Quick order processing and delivery. Only small criticism is the order was delivered in two parts on two different days but I was only given one order number. So I didn't find out about the second delivery until I rang them to ask where the rest of my order was.”

Helpful Report

Posted 4 years ago

“Wool loft insulation - easy to order, prompt delivery.... was able to arrange delivery to suit with carrier.”

Helpful Report

Posted 4 years ago

“Ordered grey rainwater diverter with built-in filter. Haven't tried it yet as I have to replace guttering to make it fit together but it seems very solidly made, possibly in Germany. Time will tell if the mesh filter inside will last. Might be made of stainless steel so rust should no issue.”

Helpful Report

Posted 4 years ago

“Very good product does the job”

Helpful Report

Posted 4 years ago

“I had a lot of problems with delivery due to the delivery company but Celtic Sustainables customer service was fantastic. They made a huge effort to sort out the problem and communicated really well.”

Helpful Report

Posted 4 years ago

“Excellent cost and delivery speeds.”

Helpful Report

Posted 4 years ago

“Easy to use and seems to have a good insulation rating. The size of 100mm thick, I ordered, was not what I received. However, because of the need to install, I just used more of the 75mm which read supplied.”

Helpful Report

Posted 4 years ago

“Your big problem is the people who do your deliveries being unable to undersand or follow instructions. This is made worse by the impossible/ non working communication system suggested on the cards that they leave. Having asked for delivery to the back garden they delivered to a neighbour! The boxes are also not quite up to redelivery so arrived falling apart.”

Helpful Report

Posted 4 years ago

“Easy to buy from, but shipment tracking and delivery weren't ideal. The pallet was delivered without notice and left a distance from the house.”

Helpful Report

Posted 4 years ago

“Good product, good price, delivered in a timely manner. Only quibble would be that splitting every pack of two rolls and packing again in separate cardboard boxes seems a little wasteful (unsustainable?)”

Helpful Report

Posted 4 years ago

“The products are fine and communication and delivery very good.”

Helpful Report

Posted 4 years ago

“The product looks good and arrived well wrapt. I was informed that there was a slight delay of delivery due to increased demand. It was only delayed by 3 or 4 days. I was informed that it had been shipped but I didn't receive a delivery date. Fortunately I was at home when it arrived the delivery driver was very helpful.”

Helpful Report

Posted 4 years ago

“Quick delivery thank you.”

Helpful Report

Posted 4 years ago

“Quick delivery but then it should be for £15.”

Helpful Report

Posted 4 years ago

“Very good service. After ordering online they took the time to call me to explain that the paint i ordered would come straight from the manufacturers the next day. The only problem was that somewhere between the online order form and the courier it got sent to my home address instead of the job where i was working. Which meant that i travelled 60 mile round trip for nothing as i needed the paint that day. So i would suggest that if they are not 100% clear on the delivery address to make a further phone call. Other than that i would thoroughly recommend celtic sustainables.”

Helpful Report

Posted 4 years ago

Hi there, I quickly crossed checked everything on our side as this is serious if it happens. However, it looks like the delivery went to the address you specified on the online order, including the proof of delivery from the supplier. If you would like to get to the bottom of this please do not hesitate and get in touch with the team.

Posted 4 years ago

“Green paints at good prices. Delivery can be fast or slow.”

Helpful Report

Posted 4 years ago

“Great service and competitive prices.”

Helpful Report

Posted 4 years ago

“easy to work with, good coms on delivery, fast delivery, and no real complaints, haven't had to deal with customer service so can't say either way how that performs.”

Helpful Report

Posted 4 years ago

“No problem with website and ordering, although the delivery tracker system didn't seem to be working.”

Helpful Report

Posted 4 years ago

Celtic Sustainables is rated 4.9 based on 3,714 reviews