Catering24.co.uk Reviews

Name: Catering24.co.uk
Address: Etiquette Park, Manners Avenue, Ilkeston, Derbyshire
Rating: 4.68

4.7 Rating 1,185 Reviews

93 %

of reviewers recommend Catering24.co.uk

4.7

Based on 1,185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Catering24.co.uk:

We are an e-commerce forward thinking catering supplier to the UK! Based in London we like to keep up with the latest trends within the foodservice industry and offer a fantastic range of products for all needs. Our mission is to produce a website that's easy to use for the busy caterer saving their time and money. The majority of people that work for Catering24 are all food mad and this reflects through our passion for service and knowledge of the industry. We believe that clear simple policies and communication is the best way forward in creating a long term relationship with our customers that is why we have created a company that we'd want to deal with if we were you.

Visit Website

Phone:

0115 9444434

Email:

hello@catering24.co.uk

Location:

Etiquette Park,
Manners Avenue,
Ilkeston
Derbyshire
DE7 8FU

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Catering24.co.uk 5 star review on 24th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not a nice experience. Order day before for next day delivery. I ordered Thursday and received it Monday. Lost business all weekend as didn't have take away supplies to serve in. The problem is they use a courier and they have no control over. Well it was my first order, and also my last.”

Helpful Report

Posted 9 years ago

Thank you for your feedback, it is really important for us as we are always looking to improve our service and monitor delivery performance. Sadly in for the particular delivery, the delivery driver had problems on route which were beyond the courier and our control. The error was picked up immediately and was put on a pre-12pm delivery for the next working day. For the month of November we have maintained a 98.5% delivered on time level. We will continually strive for 100%! Any queries please email: customerservices@catering24.co.uk From the Catering24 Team.

Posted 9 years ago

“Easy to order online and efficient service”

Helpful Report

Posted 9 years ago

Thank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“Speaking to the Customer Service guy - Gino - was very helpful. The items arrived promptly and in good condition. Will definitely use again.”

Helpful Report

Posted 9 years ago

Thank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“needing delivery next day and all came on time great”

Helpful Report

Posted 9 years ago

Thank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“Only down point is that the box is too heavy for me to carry so makes transporting the slate boards around very difficult!”

Helpful Report

Posted 9 years ago

Thank you for your review & custom, we will aim to keep it up! We will speak to the warehouse about weight of the parcels for future orders, thank you for letting us know. Catering24 Team :)

Posted 9 years ago

“Good quality”

Helpful Report

Posted 9 years ago

Thank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“Clear description. Delivered on time. If stock out of stock alternative offered or notified of next availability date. Very good service”

Helpful Report

Posted 9 years ago

Thank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“All Good thanks!”

Helpful Report

Posted 9 years ago

“All Good!”

Helpful Report

Posted 9 years ago

Thank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“Fast and easy transaction process. Very pleased with item ordered. Had to arrange collection from a depot as I was out, but that was easy too. 5 stars! Thanks.”

Helpful Report

Posted 9 years ago

Thank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“Quick delivery. Excellent product”

Helpful Report

Posted 9 years ago

Thank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“Great service and exacly what I was looking g for will defo use again”

Helpful Report

Posted 9 years ago

Thank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“Exactly what we were looking, delivered on time.”

Helpful Report

Posted 9 years ago

hank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“Fast delivery very good quality thanks”

Helpful Report

Posted 9 years ago

hank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“My first order fell through the net but when I phoned up they were most apologetic and the repeat was dealt with promptly. The product, knives, was brilliant and at a good price. I have just reordered for Christmas presents.”

Helpful Report

Posted 9 years ago

“Excellent product, good value for money highly recommend this company”

Helpful Report

Posted 10 years ago

hank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“Fantastic service, had a query to start with and this was dealt with very quickly and from order to delivery service was very good. Highly recommend this company”

Helpful Report

Posted 10 years ago

Thank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“Excellent Service - Everything ordered arrived in no time at all. Will use Catering 24 again”

Helpful Report

Posted 10 years ago

Thank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“very happy with the product and service. recommend to everyone”

Helpful Report

Posted 10 years ago

Thank you for your review & custom, we will aim to keep it up! Catering24 Team :)

Posted 9 years ago

“Great range of products but more importantly great communication.”

Helpful Report

Posted 10 years ago

Thank you for your review & custom, we will aim to keep it up!

Posted 10 years ago

Catering24.co.uk is rated 4.7 based on 1,185 reviews