Catering24.co.uk Reviews

Name: Catering24.co.uk
Address: Etiquette Park, Manners Avenue, Ilkeston, Derbyshire
Rating: 4.68

4.7 Rating 1,185 Reviews

93 %

of reviewers recommend Catering24.co.uk

4.7

Based on 1,185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Catering24.co.uk:

We are an e-commerce forward thinking catering supplier to the UK! Based in London we like to keep up with the latest trends within the foodservice industry and offer a fantastic range of products for all needs. Our mission is to produce a website that's easy to use for the busy caterer saving their time and money. The majority of people that work for Catering24 are all food mad and this reflects through our passion for service and knowledge of the industry. We believe that clear simple policies and communication is the best way forward in creating a long term relationship with our customers that is why we have created a company that we'd want to deal with if we were you.

Visit Website

Phone:

0115 9444434

Email:

hello@catering24.co.uk

Location:

Etiquette Park,
Manners Avenue,
Ilkeston
Derbyshire
DE7 8FU

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Catering24.co.uk 5 star review on 24th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response to a query I had, which was resolved.”

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Posted 7 years ago

“I have an outside catering company. Catering 24 have never let me down.”

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Posted 7 years ago

“Easy to order and quick delivery”

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Posted 7 years ago

“Excellent customer service department. Thank you Gino for your immediate attention to my emails.”

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Posted 7 years ago

“Very good service and quick delivery and very competitive prices.”

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Posted 7 years ago

“Our first time order. Very pleased with my items. Will use again”

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Posted 7 years ago

“Excellent customer service and was directed to the correct seller”

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Posted 7 years ago

“Very quick delivery, but in our case there is no urgency.”

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Posted 7 years ago

“prompt reply and answer - Many thanks”

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Posted 7 years ago

“How have I not used catering24 before? Fabulous service. Easy to understand website, purchasing system works like a treat. Follow up emails with a time slot for delivery. Delivery came earlier than expected which was marvellous for me. And the delivery driver was ace. Polite and confident. Will be using catering24 on a regular basis in the future.”

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Posted 7 years ago

“First time I used , very helpful, professional service given . Customer care was excellent when I had a query 😁”

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Posted 7 years ago

“There was no problem with the product but the charge for delivery was APPALLING!!! The goods I ordered came to a total of just under £15 & because I live in Northern Ireland I was charged £25 for delivery - plus £7 tax Totalling just under £50!!! My experience ordering online has always shown at the checkout what the delivery charge is and the grand total - I didn't see that I didn't order from a similar company because they were charging £16 for delivering the same order Can't believe it - if I hadn't been in desperate need I would have returned it all!”

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Posted 7 years ago

Hi C Smyth, all our delivery charges are very clear in the checkout before making your decision to purchase. We only offer express delivery to Northern Ireland through our courier and this is what they charge us for deliveries, as you can imagine placing an order for only £14.49 worth of goods we do require to pass on this charge to cover costs. In regards to TAX we are obliged to charge VAT by HMRC. Overall our delivery charges for the majority of the UK and the price of our products are very competitive indeed. Thank you for your custom, if you need to order again please contact us prior and we will weigh and measure the product in order to give you a bespoke shipping price and get quotes from multiple couriers just for you. Catering24 Team.

Posted 7 years ago

“Excellent communication and service”

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Posted 7 years ago

“On time and responds well to questions”

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Posted 7 years ago

“Super fast delivery and very helpfull customer service staff”

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Posted 7 years ago

“Everything very good.”

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Posted 7 years ago

“They delivered when they said they would”

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Posted 7 years ago

“Efficient service”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Gino was amazing and pointed me in the right direction to get what i was looking for online by sending me links to the products. A well deserved 5 star service and will look forward to doing more purchases in the near future.”

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Posted 7 years ago

Catering24.co.uk is rated 4.7 based on 1,185 reviews