Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,107 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ALWAYS EXCELLENT SERVICE THANK YOU”

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Posted 5 years ago

Hi Lesley - we aim for excellence and we are so pleased to hear we have achieved it. We hope to see you again soon. Regards the Castle Hot Tubs team.

Posted 5 years ago

“Ordered last week and items were with me within 48 hours. Considering the situation the country finds itself in this was brilliant service in times of adversity . Can thoroughly recommend hot tub owners to order from Castle Hot Tubs.”

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Posted 5 years ago

Many thanks for your positive review. We really appreciate it and are glad we could help. We are doing our best to maintain service levels while maintaining a safe environment for everyone. We hope to see you again soon. Regards the Castle Hot Tubs team.

Posted 5 years ago

“Excellent service a great range of products and helpful staff.”

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Posted 5 years ago

Hi Nicholas, many thanks for your positive review. We really appreciate it and are glad we could help. We hope to see you again soon. Regards the Castle Hot Tubs team.

Posted 5 years ago

“Excellent products, delivered quickly and friendly helpful staff”

Castle Hot Tubs 5 star review on 30th March 2020

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Posted 5 years ago

Hi Angela, many thanks for your 5* review and positive comments. Your spa looks fantastic and we hope you are getting many hours of enjoyment from it. We're glad to hear our service and products are meeting your expectations and we look forward to seeing you again. Kind Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Very good in the spa”

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Posted 5 years ago

Thanks for your review Joanne. We're pleased to hear our service and products are doing a good job! Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Reliable source of supply. Web site is a bit clunky though. Gets there in the end though.”

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Posted 5 years ago

Hi Michael. Thanks for your review. We're aware the website might not always operate quite as fast as we would like. We're working on improvements. Thanks for being a loyal customer. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Easy to use website and speedy delivery thanks”

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Posted 5 years ago

Hi Helen, we're pleased to hear that you found our website easy to use. We work hard to keep it that way! Look forward to seeing you again soon. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Very helpful and quick delivery”

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Posted 5 years ago

Hi Neil, many thanks for your positive review. We really appreciate it and are glad we could help. We hope to see you again soon. Regards the Castle Hot Tubs team.

Posted 5 years ago

“Always use this company, fabulous service every time and speedy delivery . Thank you”

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Posted 5 years ago

Hi Jane, we are so pleased to have you as our loyal customer. Thanks for your review and we look forward to seeing you again soon. Kind Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Fst class service ,promotion delivery .You can always depend on Castle Hot tubs.”

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Posted 5 years ago

Hi Dawn, we are so pleased to hear that you have found our service one you can depend on! We look forward to seeing you again soon. Kind Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Always provide a great service. The first place I always look for hot tub items. Wide variety of items with quick despatch. Keep up the good work. 👍”

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Posted 5 years ago

Hi Peter, many thanks for taking the time to write such a positive review. It's very encouraging for the team to hear - we will keep up the good work! Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Informative, fast, efficient and well priced.”

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Posted 5 years ago

Hi, many thanks for your positive review. We really appreciate it and are glad our service ticked all the right boxes! We hope to see you again soon. Regards the Castle Hot Tubs team.

Posted 5 years ago

“Always friendly and helpful. 5% off if you book online and no postage today!”

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Posted 5 years ago

Hi Susan it's great to hear that you find our service friendly and helpful, it is our aim to make owning a hot tub / swimming pool as simple as possible. We look forward to seeing you again soon. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Fast and efficient as usual”

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Posted 5 years ago

Hi, many thanks for your review, we are glad to hear we are keeping up the expected standards. Kind Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Very fast delivery and I like the discount you get if you sign up with them.”

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Posted 5 years ago

Hi, many thanks for your positive review. We are glad to hear you benefited from our loyal customer discount. Stay with us to keep saving! Kind Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Knowledgeable, Helpful, Friendly, Professional, Competitive, Local,”

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Posted 5 years ago

Hi Pat, many thanks for your 5* review and positive comments, we like this list! We will try to add a few more good qualities for your next order :-) Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Great company”

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Posted 5 years ago

Thanks for your 5* review, we aim to stay great! Hope to see you again soon. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Well priced fast delivery”

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Posted 5 years ago

Hi Paul, many thanks for your positive 5* review. We really appreciate it and aim to maintain an efficient and cost effective service. We hope to see you again soon. Regards the Castle Hot Tubs team.

Posted 5 years ago

“Good price and delivery time.”

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Posted 5 years ago

Many thanks for your 5-star rating and review. We're really pleased to hear that we are maintaining standards. We look forward to seeing you again in the future. Regards, the CHT team.

Posted 5 years ago

“The site is easy to use, easy to order and pay. Goods arrive swiftly, free delivery is a plus. Products work well. Have used Castle before and will again”

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Posted 5 years ago

Hi Anne-Marie, many thanks for taking the time to give us this positive feedback and review. We're really pleased to be able to help! Kind regards, the CHT team.

Posted 5 years ago

Castle Hot Tubs is rated 4.9 based on 1,107 reviews