Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,121 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great variety of quality goods. Prompt service easy to order very quick despatch and delivery. All round Great supplier”

Helpful Report

Posted 5 years ago

Hi Kevin, thanks for taking the time to give us a 5* review - it is much appreciated. We're glad to hear we are maintaining our high delivery standards even in these challenging times! We look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thank you for your 5* review. We look forward to providing you with great service again in the future. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Great service again from Castle Hot Tubs! Quick delivery and all products in stock. Now my go to shop for Spa supplies.”

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Posted 5 years ago

Hi Dan, we love being your go-to supplier for spa supplies! We hope to provide you with great service again in the near future. Thank you for your loyal custom. Kind Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Excellent service goods arrived next day.”

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Posted 5 years ago

Hi thanks for your 5* review. We're really pleased to hear that we are maintaining our high delivery standards even in these challenging times! We look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Great service , immediate response to emails , will definitely use again, thank you .”

Helpful Report

Posted 5 years ago

Thanks for your 5* review. We're glad to hear we are maintaining our high service standards even in these challenging times! We are grateful for your loyal custom and look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Prompt delivery - especially in the current circumstances.”

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Posted 5 years ago

Hi Kelly, thanks for your 5* review. We're glad to hear we are maintaining our high delivery standards even in these challenging circumstances! We look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

Hi Scott, thanks for your 5* review. We're glad to hear we are maintaining our high service standards even in these challenging times! We look forward to seeing you again soon. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Great service as always and the order arrived the next day even in this climate.”

Helpful Report

Posted 5 years ago

Hi John, thanks for your 5* review and comments. We're glad to hear we are maintaining our high delivery and service standards even in these challenging times! We are grateful for you loyal custom and look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Castle Hottubs always efficient and on time delivery 🚚”

Helpful Report

Posted 5 years ago

Thanks for your 5* review and comments. It's good to hear that we are maintaining our high delivery standards even in these challenging times! We are grateful for you loyal custom and look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Thanks to all at Castle Hot Tubs from the first phone call with the issues I was having with my hot tub their diagnosis and recommendations were first class part was dispatched and received within a day . Excellent service would not hesitate to recommend to anyone.”

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Posted 5 years ago

Hi Steve, thanks for your 5* review and comments. We're always really pleased to be able to offer help and advice on maintaining your hot tub and water quality. We look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Fast delivery and great products, very competitive prices, too! Lovely website with tips as well.”

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Posted 5 years ago

Hi Michaela, thanks for your 5* review. We're really pleased to hear that you find our website useful and that you are happy with our products and services. We appreciate the feedback! We are grateful for you loyal custom and look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“My order arrive the next day fantastic service”

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Posted 5 years ago

Hi Nick, thanks for your 5* review. We're glad to hear we are maintaining our high delivery standards even in these challenging times! We are grateful for your custom and look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Normally go to the Unit for whatever I need - always extremely helpful and accommodating. First time I’ve ordered online due to lockdown and excellent first class service.”

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Posted 5 years ago

Hi Debra, thank you for helping us follow social distancing guidelines. We're pleased to keep you as our loyal customer and look forward to welcoming you back again soon! Kind Regards, the Castle Hot Tub team.

Posted 5 years ago

“Prompt delivery, all good :-)”

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Posted 5 years ago

Thanks for your 5* review. We're glad to hear we are maintaining our high delivery standards even in these challenging times! We look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Fast efficient service as always even under these extremely challenging conditions. Well done to you!”

Helpful Report

Posted 5 years ago

Hi Catherine, many thanks for your 5* review and kind comments. We're pleased to hear we are maintaining our efficient service standards even in these challenging times! We are grateful for your loyal custom and look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Fast service . Will definitely be using this company again”

Helpful Report

Posted 5 years ago

Hi Andrew, thanks for your 5* review. We're really pleased to hear we are maintaining our high service standards even in these challenging times! We are really pleased to hear that we can look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Very reliable and value for money. Good products and prompt delivery service”

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Posted 5 years ago

Hi Barbara, thanks for your 5* review. We're glad to hear you have found our service and products good value and effective. We are grateful for you loyal custom and look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Very fast and efficient service.”

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Posted 5 years ago

Hi Justin, thanks for your 5* review. We're glad to hear we are maintaining our high standards even in these challenging times! We are grateful for your custom and look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Excellent service as always from Castle Hot Tubs”

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Posted 5 years ago

Hi David, many thanks for your 5* review and comments. We're glad to hear we are maintaining our high service standards even in these challenging times! We are grateful for you loyal custom and look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Fantastic, great price and service”

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Posted 5 years ago

Thanks for your 5* review. We look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

Castle Hot Tubs is rated 4.9 based on 1,121 reviews