Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,107 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 5 years ago

“Good service as always, need I say more. 😁”

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Posted 5 years ago

“excellent service,fast delivery considering the circumstances genuine parts at a very good price, will highly recommend to other people and would certainly use again when needed”

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Posted 5 years ago

“The union wrench was just the tool my customer was very pleased with it.he undone union fittings in no time”

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Posted 5 years ago

“As described - easy to use In hot tube - quick efficient service”

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Posted 5 years ago

“Fast efficient, helpful service. Thank you.”

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Posted 5 years ago

“GreatpriceIwilluseyouagain”

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Posted 5 years ago

“Excellent and prompt service, top quality products.”

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Posted 5 years ago

“Delivered on time”

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Posted 5 years ago

Hi thanks for your 5* review. We're glad to hear we are maintaining our high delivery standards! Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Arrived very quickly despite the current issues with our world I am a regular customer and will continue to shop with Castle Hot Tubs Thanks again”

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Posted 5 years ago

Hi and many thanks for your 5* review. We're glad to hear we are maintaining our high delivery standards! We are working hard to provide safe working practices in these difficult times. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Excellent products and customer service”

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Posted 5 years ago

Hi Alun, many thanks for your review and feedback, we are really pleased to hear that you have found our products and service to be excellent and we look forward to seeing you again soon. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Order acknowledgment, order dispatched, then no communication, only time I realised my order wasn’t coming is when I got a refund from PayPal. Don’t bother there are plenty of other companies out there that do communicate”

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Posted 5 years ago

“Have ordered from Castle Tubs a few times & have never had any issues. Despite the situation with Covid-19, my order arrived quite quickly. Will definitely use them again.”

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Posted 5 years ago

Hi thanks for your 5* review. We're glad to hear we are maintaining our high delivery standards even in these challenging times! We are grateful for you loyal custom and look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Excellent service and delivery. I have bought from here before and will definitely be buying from here in the future.”

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Posted 5 years ago

Hi Brian and thanks for your 5* review. We are grateful for you loyal custom and look forward to seeing you again. Kind Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Fantastic service and prices”

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Posted 5 years ago

Hi and thanks for your 5* review. We're glad to hear we are maintaining our high service standards even in these challenging times! Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Very prompt delivery”

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Posted 5 years ago

Hi Joanna many thanks for your 5* review. We're glad to hear we are maintaining our high delivery standards even in these challenging times! We look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Promptly deals with your order and gives customers who sign up with them a 5% or 10% discount on their next order. I am very specific about what product works for me, and they usually have it in stock.”

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Posted 5 years ago

Hi Valerie many thanks for your 5* review and comments. We're glad to hear you are benefiting from our loyalty discounts. We are pleased to hear you have found our products work well for you. Thanks for your loyal custom, we look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“excellent service even I these difficult times. always good value.”

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Posted 5 years ago

Hi Linda, thanks for your 5* review. We're glad to hear we are maintaining our high delivery standards even in these difficult times! We are grateful for you loyal custom and look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“Quick delivery, easy ordering process, all good.”

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Posted 5 years ago

Hi John, thanks for your 5* review. We're glad to hear you find ordering from us easy and straightforward! We look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

“I called the company to confirm they were still trading whilst lockdown was in place they confirmed deliverys were still going ahead, but with a possible delay . The item arrived within the allotted time.”

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Posted 5 years ago

Hi Stephen, many thanks for your 5* review. We're glad to hear we are maintaining our delivery standards even in these challenging times! We are grateful for your custom and look forward to seeing you again. Regards, the Castle Hot Tubs team.

Posted 5 years ago

Castle Hot Tubs is rated 4.9 based on 1,107 reviews