Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,106 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

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“fast service and good products”

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Posted 3 years ago

“Very competitive price and delivered in three days. Excellent service”

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Posted 3 years ago

“Always excellent service and so helpful when asking for advice. Discount always applied and dispatch virtually immediate.”

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Posted 3 years ago

“I had a minor issue with my order that was dealt with very promptly and efficently. I'm very happy with the service I received.”

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Posted 3 years ago

“Used this company several times, always reliable, speedy delivery. What’s not to like! Even when we had a small problem, it was quickly and easily sorted. Would highly recommend.”

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Posted 3 years ago

“Great supplier of chemicals and filters for my hot tub. A problem with delivery was quickly sorted and a postage refund given. Great customer service.”

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Posted 3 years ago

“I have used Castle Hot tubs for many years for Aqua finesse products. Sarah there Aqua finesse expert is an amazing support when I set up my tub with the Dead Sea experience. The Dead Sea salt experience is amazing product, the water leaves your skin feeling amazing. The combination of Aqua finesse and Dead Sea salt leaves my chemical balance perfect, I don’t have to adjust anything. I live in a hard water area I must also comment that I have had my hot tub running for 12 years. I have only every used Aqua finesse products, my heater recently failed, when the engineer replaced it there was no signs of lime scale in the stainless steel pipe work. Aqua finesse has looked after my hot tub pipe work so well.”

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Posted 3 years ago

“Delivery prompt. Spot on service.”

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Posted 3 years ago

“Excellent service, my Hot tub is up and running again 🙂”

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Posted 3 years ago

“Very swift delivery of well packaged, reasonably priced pool chemicals. I've bought from Castle Hot Tubs before and will do again.”

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Posted 3 years ago

“Website was easy to use, found the part I required to repair my hot tub with ease and could buy with confidence as the description included the measurements to ensure it would fit. Item arrived in good time. The advice offered within the description of the part was also beneficial. Didn't need to contact the company as bought online and had no issues at all. Would definitely buy from this company again and have already recommended them to a friend.”

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Posted 3 years ago

“Always the right Aquafinesse products in stock, at the right price, and swift delivery. Spot on for the last 5 years 👍”

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Posted 3 years ago

“Provided a prompt efficient service that any normal person would accept as good”

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Posted 3 years ago

“Always a great site to purchase my hot tub chemicals.”

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Posted 3 years ago

“I came across these by accident and now I find they are more competitive than most especially if you register on their website! The delivery is excellent and I look on them as my number one spa supplier!”

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Posted 3 years ago

“I have used Castle a number of times and find the service quick & reliable”

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Posted 3 years ago

“The administration and delivery were very good but the quality of the product is very disappointing. When unpacking the trellis many of the Aver leaves had come off the frame as they had not been attached very well. Poor quality manufacturing”

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Posted 3 years ago

“You do a discount when having an account good shout if your buying a lot of chemicals saves you a couple of £££”

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Posted 3 years ago

“Great service and prices.”

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Posted 3 years ago

“Good selection and quick delivery”

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Posted 3 years ago

Castle Hot Tubs is rated 4.9 based on 1,106 reviews