Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,151 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,151 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 6th November 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products with member discount prices always fast and reliable shipping.”

Helpful Report

Posted 4 years ago

“Always a prompt service & great products”

Helpful Report

Posted 4 years ago

“Excellent company”

Helpful Report

Posted 4 years ago

“Excellent service from purchase to post delivery.”

Helpful Report

Posted 4 years ago

“Always had good service and technical advice. Have bought chemicals and hot tub parts from them”

Helpful Report

Posted 4 years ago

“First class service as always”

Helpful Report

Posted 5 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 5 years ago

“We use AquaFinesse in our hop tub, and always buy from Castle Hot Tubs, as we find the to be a good reliable, trustworthy company. Will continue to purchase from them in the future.”

Helpful Report

Posted 5 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 5 years ago

“Great service 👍🏻”

Helpful Report

Posted 5 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 5 years ago

“Good service. I had a problem with the chemical balance with my hot tub. The lady I spoke to was very helpful. I've bought from Castle hot tubs many times before and have always been happy Delivery was fast”

Helpful Report

Posted 5 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 5 years ago

“I’m still waiting for them”

Helpful Report

Posted 5 years ago

“Ease of ordering, guaranteed delivery dates with express delivery an option. Goods retuned successfully with repayment simple, great company to deal with”

Helpful Report

Posted 5 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 5 years ago

“Easy reliable dependable enough said!”

Helpful Report

Posted 5 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 5 years ago

“Good and reliable company with a comprehensive website from the whole spa/hot tub down through spares, accessories and chemicals. Delivery is good and competitively priced.”

Helpful Report

Posted 5 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 5 years ago

“A really good service”

Helpful Report

Posted 5 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 5 years ago

“Staff member very pleasant and helpful to talk to. Advised place order on-line. 5% discount would be applied automatically. Order placed on-line. Excellent delivery time from date of purchase (within 2 days) Dissappointed to find 5% discount not applied. I have been a customer since 2012. Discount has always been applied when purchasing over the phone. I intend to remain a loyal customer but will only place future orders over the phone.”

Helpful Report

Posted 5 years ago

“Very good, been using you for years, products very good, especially for sensitive skin.”

Helpful Report

Posted 5 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 5 years ago

“Overall pleased with the recovery after only half of my order had been sent but after I highlighted the fact that had occurred the remainder was dispatched efficiently I was a bit taken aback by the high cost of sending the goods and was not happy that the GST hadn’t been taken off - as it was going to the Channel Islands where we don’t pay the GST — so I’m thinking you probably made extra profit on this one Overall tho I was fairly pleased”

Helpful Report

Posted 5 years ago

“Very helpful and friendly on the phone. My item was well packed and arrived on time. Would highly recommend. Thank you”

Helpful Report

Posted 5 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 5 years ago

“Excellent service and very competitively priced”

Helpful Report

Posted 5 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 5 years ago

“delivery of chemicals was very quick and effecient”

Helpful Report

Posted 5 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 5 years ago

Castle Hot Tubs is rated 4.9 based on 1,151 reviews