“I bought two lamp shades, they came in 3 days which was great, packaging was good, the only down side for me is the colour, they are called linen grey but we?re more of a minkey colour but still go with my decor so that?s ok. The communication from the company was very good.”
“We required new Christmas lights after our current lights failed over the holiday period. After Christmas we looked online and saw exactly what we wanted advertised by Castlegatelights. We ordered and received them within days without any fuss at quite a good price compared with other suppliers. I hope they work and look as good as they say on the outside of the box, unfortunately we won't know this until next December when we come to put them up but I have high expectations.”
“Goods were excellent, delivery via APC was poor. Overnight slot was cancelled early on - not a problem. Monday?s delivery didn?t happen, and Tuesday even less information. Wednesday only happened due to a switched on driver, who realised that the allocated slot was likely to fall off the bottom, and delivered early. All this despite Castlegate chasing them. Would check the courier before using again.”
“Products arrived on time and were just as ordered. We used them over Xmas and they worked perfectly well. Only comment is that we ordered 2 different lights and annoyingly they used slightly different bulbs. We managed to find to find one type of bulb but struggled with the other. On the website - each type of light should have a link to the relevant spare bulbs.”
“I cannot actually say if the light looks good as we are still decorating and its not up yet. What I can say is that the service and speed was excellant .”
“Helpful and polite staff and I would definitely buy from them again. Just a suggestion for the website. It would be helpful if it showed what they have in stock rather than what they can order in as I was looking for lights that I knew had been discontinued and after ordering two, they said they only had one in stock and could not get anymore as the item had been discontinued.”
