“I placed an order for several items with Castlegatelights and am delighted with both the products and service received. I have not been the easiest of customers for them, having to return some items and re-order replacements, but nothing was too much trouble and Colin ensured that the exchange was dealt with effectively and efficiently. I will require further lights in the New Year, and will have no hesitation in using this company again. As the heading says, shop with absolute confidence!”
“The choice of lighting was excellent and the item we ordered met the description exactly. The ordering was easy (I did it by phone) and again the customer service was excellent. I collected my order the next day and I would recommend the web site to friends and family most definitely.”
“The lit stars are beautiful. The turn around of product was amazing and the delivery on a one hour slot was fantastic. Keep up the good work. You're customer service experience is the way that all companies should be.”
“The locks were ordered on a Thursday afternoon and delived on Friday morning. One lock was the wrong colour and that was rectified quicky and efficiently. The sign of a good company is the way they deal with a problem and I have nothing but praise for the way this was dealt with.”
“Got to be the biggest range of lighting on the net,very helpful,fast delivery and good product range,although the higher the price you pay of course better the quality.”
“First time I have used this company and I found them to be very good, they kept me informed throughout the process and the products arrived well protected / wrapped when they said they would. No issues and would use them again”
“Excellent products, fast delivery & very well packaged. It was great that they let me know in advance what time the delivery would be. Great service.”
“Good value for this switched wall light that is being fitted in France. I am trying to match the existing lighting and the wide variety of styles has produced as near a match as is available. Prompt delivery and competitively priced for the up market designs.”
“Excellent company, swift delivery, informed of tracking every step of the way, arrived promptly, great product and the cheapest on the internet for the particular lamp I was looking for. Highly recommended.”
“Service was excellent. My item was out of stock but an alternative could was suggested and provided. When I requested urgent delivery I sent an email and received a call back within minutes. Tracking of the delivery was correct down to the final hour. Excellent online service, would recommend and use again.”
“Ordered over a weekend, received by the Tuesday, perfectly packaged, both items look amazing, it's great they supply the bulbs as well, have saved the website to favourites for future purchases, thank you!!”
“great product range (and great quality product when it arrived), easy website to use and great delivery service - I was able to change the delivery date to one that suited, directly with the courier company, who were reliable”
