“Brilliant Company I have been dealing with Castlegatelights for several years they never let me down and the product quality is always far far superior to there competitors. Always delivered on times well as being carefully packaged.”
“Prompt despatch of our lights which arrived on time. We had one faulty set but with one phone call to Castelgatelights a replacement set was despatched and arrived the next day. Returning the faulty set was easy too ... the driver had a label at the ready and took the parcel back. No queuing at the Post Office or the courier agent. Really first class service.”
“Helpful and polite staff and I would definitely buy from them again. Just a suggestion for the website. It would be helpful if it showed what they have in stock rather than what they can order in as I was looking for lights that I knew had been discontinued and after ordering two, they said they only had one in stock and could not get anymore as the item had been discontinued.”
“Delivery was quick and on time. Along with the light switches and sockets I also ordered a dimmer switch. The electricians fitted all switches/sockets and the dimmer switch, however after a while the new lights started to flicker. Luckily they had a spare dimmer in their van and swapped the components with my dimmer and it worked. Can only assume it was a faulty dimmer switch. Would have been very annoying to have to return it at a cost to myself and then re-order another - at another cost to myself and then get the electrician back out!”
“I?ve not actually put the chandelier up as yet as the room is still being decorated! However I can comment on the ease of ordering and quick delivery which was excellent! The Chandelier looks great and seems good value for money so looking forward to it going up when the room has been completed.”
“This is the second time we have ordered from Castlegatelights. They are always prompt with their deliveries and offer an excellent after sales service.”