Cash Register Group Reviews

Name: Cash Register Group
Address: Unit 5 Bramery Business Park Alstone Lane Cheltenham Glos GL51 8HE, Cheltenham
Rating: 4.83

4.8 Rating 1,175 Reviews

96 %

of reviewers recommend Cash Register Group

Company Reviews

Metrics

Info

4.8

Based on 1,175 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cash Register Group:

We are a specialist cash register company. We are the largest authorised Main Dealers for Casio, Olivetti, Sam4s and Sharp in the UK. We have worked with over 58,000 customers worldwide since 2003.

Visit Website

Phone:

0800 161 5622

Email:

info@cashregistergroup.com

Location:

Unit 5 Bramery Business Park Alstone Lane Cheltenham Glos GL51 8HE
Cheltenham
GL51 8HE

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Cash Register Group 5 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service in respect of delivery, it was next day. But that's where it stops. Our till is so noisy and making a loud buzzing noise, which they agreed isn't normal, even when the switch is in the off position but after speaking to CRG they refused to send a replacement and the only help they offered was for me to take it apart and have a look, which would void my warranty or for us to take it back to them (at our expense) rather than sending us a replacement. They are in Cheltenham, we are in South Wales a 5 hour round trip. We're not impressed to say the least and wouldn't use them again. Probably going to sell the till and buy one from someone who actually cares about their customers...”

Helpful Report

Posted 3 years ago

Hi Richard - i myself spoke to you on the phone and we did offer to have it looked at via warranty repair for you - but you were unable to send the machine back to us as you were opening your venue - so we also offered for the machine to come back via another means of transportation. We do not have engineers that go on site visits and i am sorry but we do not send replacements when the machine is covered by manufacturers warranty. Apologies that you had a bad experience we do aim to have a high standard of customer care.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you Linda for the review

Posted 3 years ago

“Yes delivery was fast and I’m very satisfied with the product Thankyou CRG I will be ordering again”

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Posted 3 years ago

Thank you Aine for the review - glad you are happy with the product

Posted 3 years ago

“Very helpful from first call, had 2 machines in mind and was very happy with the recommendation of the olivetti cash register, informed of delivery (next day) and very easy to set up for our needs. Wouldn't hesitate to use them again.”

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Posted 3 years ago

Thank you Richard for the review - very glad you are happy with your purchase

Posted 3 years ago

“Good customer service”

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Posted 3 years ago

Thank you Shahzad for the review

Posted 3 years ago

“Great service, great price, fast delivery.”

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Posted 3 years ago

Thank you Andrew for the review

Posted 3 years ago

“Thank you very much. I got so much help. I would also like to ascertain that everything done here is 100% legit and efficient, i will definitely be coming back. WWW.PRIMEGLOBALHACK.COM”

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Posted 3 years ago

Thank you so much for the 5-star rating!

Posted 1 year ago

“Great little cash register, quick service, good price.”

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Posted 3 years ago

Thank you Colin for the review

Posted 3 years ago

“The product arrived quickly and meets all my expectations”

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Posted 3 years ago

Thank you Raffaella for the review

Posted 3 years ago

“Very good simple and.quick”

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Posted 3 years ago

Thank you Martin for the review

Posted 3 years ago

“Very efficient. Everything went like clockwork. Had to inform them that I couldn’t take delivery until a specific date and it arrived just as I asked”

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Posted 3 years ago

Hi Dave Many thanks for the review we are glad you had delivery on the day for you

Posted 3 years ago

“Excellent service and delivery!! Thank you 😊”

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Posted 3 years ago

Many thanks for the review

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Thank you Vijay for the review

Posted 3 years ago

“We needed something simple and easy to use. It appears to do just that., albeit I haven' used a cash register for more than 60 years, so I needed advice but I wasn't made to feel stupid or a nuisance.”

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Posted 3 years ago

Thank you Carol for the review - very happy to help talk through things with you

Posted 3 years ago

“Excellent customer service, so helpful and supportive!”

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Posted 3 years ago

Hi Wendy thank you for the review

Posted 3 years ago

“Love your phone number on the till roll box. Very good business x”

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Posted 3 years ago

Hi Sue - thank you we do try to make it easy for our repeat customers

Posted 3 years ago

“Still not received my item , phoned cash register group and told me they will look into it and some one will phone me back, still waiting for someone to phone me . Very frustrating”

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Posted 3 years ago

“Easy to order and quick delivery. Just needed a basic till for our new shop and this one looked and is perfect for what we need. Very pleased all round.”

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Posted 3 years ago

Hi Helen thank you for the review. We are glad you are enjoying the register

Posted 3 years ago

“The till works, buttons come off, change tray is a bit thin and sticks, but what should I expect for £150?”

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Posted 3 years ago

Hi Kate thank you for the review - please call the office on 0800 1615622 if you would like to talk through any issues with the register

Posted 3 years ago

“Very good service fast delivery”

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Posted 3 years ago

Thank you Sheila for your review

Posted 3 years ago

Cash Register Group is rated 4.8 based on 1,175 reviews