Cash Register Group Reviews

4.8 Rating 1,066 Reviews
97 %
of reviewers recommend Cash Register Group
4.8
Based on 1,066 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Cash Register Group Reviews

About Cash Register Group:

We are a specialist cash register company. We are the largest authorised Main Dealers for Casio, Olivetti, Sam4s and Sharp in the UK. We have worked with over 58,000 customers worldwide since 2003.

Visit Website

Phone:

0800 161 5622

Email:

info@cashregistergroup.com

Location:

Unit 5 Bramery Business Park Alstone Lane Cheltenham Glos GL51 8HE
Cheltenham
GL51 8HE

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First time user and found instructions difficult maybe some link to a video to watch would be useful but the register we got does exactly what we need
Helpful Report
Posted 1 month ago
Hi Kenny. Thank you so much for taking the time to leave us a review, we appreciate your feedback and take all into consideration. We are pleased to hear that the cash register is what you were hoping for. Wishing you all the best, Cash Register Group
Posted 4 weeks ago
Having tried several other card readers in the past, I was surprised at just how simple it is to use. I have to admit that as a pensioner who is not proficient in technology setting up took me a while, but once there i am satisfied that i have found a system that is pensioner friendly.
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Posted 7 months ago
Thank you Malcolm for the review
Posted 7 months ago
Purchased EPOS till, printer and 15" screen all of which arrived within 24 hours. We are a sports club and the till is for our main bar, I thought the set up instructions were lacking and had to ring customer helpline 3 times for assistance in programming the system. Having said that the customer services team were very helpful and assisted me on each occasion with the correct proceedures to set up the system. I would have preferred written instructions to follow as to how to set up the system / programming to our needs . Now that it is set up and appears to be working fine we will put it into use and assuming no issues when our bar staff get their hands on it I propose to buy a further identical system as its a great price for what you get for your money.
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Posted 8 months ago
Thank you Adrian for the review - there are lots of help videos also online via the software or on our website with some step by step videos for extra help
Posted 8 months ago
good service
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Posted 8 months ago
Thank you James for the review
Posted 8 months ago
Quick delivery good service thank you
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Posted 11 months ago
Thank you Julie for the review
Posted 10 months ago
Excellent service but unfortunately had to return as device is taking long to set up and customer service from pos was bit off
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Posted 1 year ago
Thank you Jigna for the review
Posted 1 year ago
Easy process and swift delivery
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Posted 1 year ago
Thank you Caroline for the review
Posted 1 year ago
Only just set till up but all staff say it is a big improvement to our last till. Now just need to get used to it. Thank you.
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Posted 1 year ago
Thank you Colin for the review - if you do need some extra guidance we do have helpsheets and videos on-line for our different machines and we also have our helpline staff that can answer questions via call or email - 0800 1615622
Posted 1 year ago
Superb service local firms could learn from your service
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Posted 1 year ago
Thank you Jim for the review
Posted 1 year ago
Excellent product range, and shipped our new cash register very quickly, for a good price. Only just started installing it, so limited experience of its performance, but so far so good. Easy to use in most respects, but probably a bit over featured for our small business, and the programming manual is very difficult to follow if you are not an IT expert. Will probably improve with experience.
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Posted 1 year ago
Thank you Chris for the review
Posted 1 year ago
very good service
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Posted 1 year ago
Thank you for the review
Posted 1 year ago
I was looking for a till to replace an 11 year old Casio one and wanted something straight forward to use. Found the Sams4s and although there were mixed views on this it was affordable and delivered quick as I need to have receipts for tax purposes. After a brief online chat with Louise at CRG I decided to go for this till. It is lightweight and fits in the same space as my old till but there are a few niggles. Firstly the power lead is short so had to use an extension, there is no key to turn from one function to another as everything works via the mode button, and the actual main set of buttons are too close together as well as being smaller. So if you have big fingers be careful in case you press between keys. There are other functions available but it gets complicated. Simple is best.
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Posted 2 years ago
Thank you Mohammed for the review. The Sams do have one of the best manuals and we are available for advise if you require.
Posted 2 years ago
Had to phone to order as website was unable to proceed with my order to the Isle of Man without charging £20 postage. Processed over phone with correct charge of £3.85. Person very helpful on phone
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Posted 2 years ago
Thank you Julie for the review - unfortunately we cannot change the postage fees set online but very happy that our sales team at the office were able to help with the issue for you.
Posted 2 years ago
The till arrived quickly. Was easy to set up. The only strange thing is it has 6 coin sections. When I really need 7! Guess I should have checked this first!
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Posted 2 years ago
Thank you Belinda for your review
Posted 2 years ago
Quick smooth transaction, the sales lady was very helpful and delivery next day as promised
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Posted 2 years ago
Hi John thank you for the review
Posted 2 years ago
The till works, buttons come off, change tray is a bit thin and sticks, but what should I expect for £150?
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Posted 2 years ago
Hi Kate thank you for the review - please call the office on 0800 1615622 if you would like to talk through any issues with the register
Posted 2 years ago
Was fast and efficient, paperwork for programming was very easy to complete.
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Posted 2 years ago
Thank you Jayne - we have tried our best to help customers with the programming and paperwork side - glad we could help
Posted 2 years ago
Looks good A Nice size. Inform you July when we start using.
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Posted 2 years ago
Thank you Ian for the review - please call the team on 0800 1615622 if you do need support when setting up in July
Posted 2 years ago
Good service
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Posted 3 years ago
Thank you so much for taking the time to leave us your feedback, really appreciate it. We are also very happy that you are happy with our service. Wishing you all the best, Cash Register Group
Posted 2 months ago
Happy with the purchase and the delivery time
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Posted 3 years ago
Thank you so much for positive feedback, we truly appreciate you taking the time to leave some. We're very happy that you are happy with our service. Wishing you all the best, Cash Register Group
Posted 2 months ago
Cash Register Group is rated 4.8 based on 1,066 reviews