Cash Register Group Reviews

Name: Cash Register Group
Address: Unit 5 Bramery Business Park Alstone Lane Cheltenham Glos GL51 8HE, Cheltenham
Rating: 4.83

4.8 Rating 1,174 Reviews

96 %

of reviewers recommend Cash Register Group

Company Reviews

Metrics

Info

4.8

Based on 1,174 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cash Register Group:

We are a specialist cash register company. We are the largest authorised Main Dealers for Casio, Olivetti, Sam4s and Sharp in the UK. We have worked with over 58,000 customers worldwide since 2003.

Visit Website

Phone:

0800 161 5622

Email:

info@cashregistergroup.com

Location:

Unit 5 Bramery Business Park Alstone Lane Cheltenham Glos GL51 8HE
Cheltenham
GL51 8HE

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Cash Register Group 5 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a returned used cash register from CRG and I am very pleased with it. It arrived in good time and was packaged in a strong cardboard box. Plenty of packing material to protect the register in transit. The manual is easy to follow but in saying that I did have a few issues I was stuck on. When I phoned the Tech help I was answered in good time. Mark (I think was his name) talked me through my issue of programming one section with great patience and got me through. Another day I called again with another issue, Shane I think, helped me solve this one easily. The tech help is excellent and I can whole heartedly recommend CRG. Very pleased. Peter.”

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Posted 5 months ago

“It was pretty easy buying the Sumup device, but we found it difficult to set up. The instructions you give are basic and say nothing about getting your Chairman to set up the account correctly. I am Treasurer of Bude Choral Society and the Sumup phone line is very unhelpful. We tried out the device at a concert end March spending about £23 which looked to have worked. However, getting the money into our BCS account seemed very difficult. Our Chairman eventually got through to a human (getting past the AI robot on the phone line is not at all easy), and explained that this payment had not been made to the named account - this was one consequence of not setting it up properly mainly due to the lack of instructions from Sumup. The Chairman sent in a list of trustees for the charity which included details of Date of Birth. When checked Saturday, this had not arrived and thus had not been confirmed. The 'back payment' for ~ £23 was promised on Saturday 7/6/25 and I hope to confirm receipt of that this weeks. The whole set up is difficult. I hereby mark you as 2 on 5 for these reasons.”

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Posted 3 days ago

“Easy to order amazingly quick delivery”

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Posted 1 week ago

“Excellent service. Part sent didn't fit but support very helpful and sorted problems very quickly.”

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Posted 1 week ago

“Very polite on the phone. Quick and easy transaction with next day delivery. Happy customer and will definitely use again.”

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Posted 1 week ago

“I can categorically state it was an absolute pleasure dealing with Cash Register Group. I have always judged the worth of a company by their after sales service. They were courteous professional patient and went above and beyond my expectations. Excellent absolutely Excellent. Thank you Cash Register Group.”

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Posted 2 weeks ago

“Great piece of kit, just perfect for our market trading. Customer service friendly and helpful. Would highly recommend.”

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Posted 3 weeks ago

“Professional and quick customer service as usual.”

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Posted 1 month ago

“Excellent service, very quick delivery.”

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Posted 1 month ago

“Es muy buena 👌”

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Posted 1 month ago

“Very good till price service”

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Posted 1 month ago

“Happy with the service received 👍”

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Posted 1 month ago

“First class”

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Posted 1 month ago

“$415,000 gone to a binary options scam… or so I thought. harrylucy*977@*gmail.*com was a blessing. WhatsApp: +44 7388 697958”

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Posted 1 month ago

“XA137 Fast delivery. Sounds & looks basic. Would have paid less but does the job for what was required Found ours a bit slow adding up. Gerenally easy set up. This one after switching on the screen was blank Rang early morning engineer answered straight and helped fixed the issue. He thinks a wire got displaced during transin Very good service. Would use again”

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Posted 1 month ago

“Afaqhussain”

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Posted 1 month ago

“CRG served me well after me choosing an epos till that had too many functions for the use I needed. I just needed a basic cash till really. CRG put me right with their knowledgeable advice and I am satisfied with the CRG 500. Thank you Shane and Mark. Highly recommended customer service.”

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Posted 2 months ago

“The on/off button on our till screen Zonerich ZQ-A606 15" Android Terminal has broken twice in 3 months, we've only had the terminal 5 months. The first time they took the terminal away to repair, completed and returned within 4-5 working days. This time they advised they can send out a new on/off button to replace myself. However they have put someone else's order in the package and my button has presumably been sent to someone else. Now my business is another day without a till, unable to accept cash. Cheap items and poor customer service.”

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Posted 2 months ago

Apogies for the labelling issue in the warehouse and the prolonged delay. We have dispatched a new order today for you as discussed.

Posted 2 months ago

“CRG are the best. They sourced for me the cash register part I needed. Yes it couldn't be done straight away but they aced it in the end. 10/10 I couldn't ask for better, DPD on the other hand delivering the part, well that's another story. CRG, thanks!”

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Posted 2 months ago

hi Mark Thanks for taking the time to leave a review, which does seem extremely harsh. We firstly sourced the product from China for you, and kept you updated for when it arrived. You then placed a order and paid via Paypal Echeque which takes between 5-8 days to clear - we have no control over this at all - you would need to speak to Paypal for reasons why. the day the payment cleared - we shipped the goods on a next day delivery - tracking automatically emailed. The reason we didn't send Royal mail was the size of the item. DPD attempted delivery on the 29th @ 1.18pm - photo of your front door taken There was then a request to deliver to Nisa Local shop - again we did not request this - so I am guessing you have saved this as an alternative delivery option within the mydpd app web login. i have requested the parcel to be returned and a refund will be issued as requested.

Posted 2 months ago

“I had a wonderful experience with this Cash register group. Their service was excellent, and the delivery was incredibly fast. They were efficient, professional, and made the whole process smooth and hassle-free. Thank you for your great service!"”

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Posted 2 months ago

Hi Janka. Thank you for your amazing review! We're thrilled to hear that you had a wonderful experience with us and found our service efficient and professional. It's great to know that we could make the process smooth and hassle-free for you. Your kind words mean so much to us! Wishing you all the best, Cash Register Group