Cash Register Group Reviews

4.8 Rating 1,066 Reviews
97 %
of reviewers recommend Cash Register Group
4.8
Based on 1,066 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Cash Register Group Reviews

About Cash Register Group:

We are a specialist cash register company. We are the largest authorised Main Dealers for Casio, Olivetti, Sam4s and Sharp in the UK. We have worked with over 58,000 customers worldwide since 2003.

Visit Website

Phone:

0800 161 5622

Email:

info@cashregistergroup.com

Location:

Unit 5 Bramery Business Park Alstone Lane Cheltenham Glos GL51 8HE
Cheltenham
GL51 8HE

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Right so i had been overpaying for my previous epos system for some time, it was £60 a month but being the main hub of the retail operation in my business i was reluctant to change it, they very kindly sent me an email on news year day to say that prices were going up to £139 a month and this gave me the motivation to ditch the cloud based solution at lightspeed (clue in there)... i have over 20 years in retail so know all about being ripped off and over paying for things so took the effort to shop around and discovered CRG, i went for a complete package that was around £550 and had the Register software solution at £30 a month. I asked questions prior to purchase via online chat which were answered quickly and correctly, the order arrived the very next day and everything was as it should be, had a question about downloading the software which was fixed over the phone in one phone call. when it came to setting up the hardware in my shop we hit a stumbling block, the machine would not work with my barcode scanner, at this point customer service was stress tested thoroughly, emails went back and forth between myself and CRG, i had a phonecall with the support behind the Register software, both levels of service were above and beyond what you would expect these days. After much head scratching and frustration all round, it transpired the software had a compatibility issue with the android version in the hardware, unfortunately time was of the essence so i wasnt able to wait for a fix, the hardware was swopped for a compatible unit no quibbles and everything worked as it should. software is spot on, does everything we would want it to and the hardware is sleek modern and functions as it should. Customer service is outstanding, and the monthly subscription was set up with no drama, wouldn't hesitate in recommending this company, its products and the register software
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Posted 1 year ago
Thank you Neil for the review - we are glad that you are enjoying the Register software it has alot of benefits for a company. We are glad to have helped with set-ups etc
Posted 1 year ago
Wow - great customer service - helped me with template for dyslexia support - now much easier to set up my tills - always go to the chat - Mark - was very supportive - I am now ready to set up my tills for the pub
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Posted 3 years ago
Thank you Swiss Bell for the positive review - So glad that Mark could help you
Posted 3 years ago
Great service
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Posted 3 years ago
Thank you, Michael, for your 5-star rating of Cash Register Group! We're thrilled to know that we have provided you with great service.
Posted 6 months ago
We bought a new till from them a couple of weeks ago and it is absolutely amazing. It does exactly what we need it to do. They kept me informed every step of the way regarding delivery. Any future Tills I need and I will not hesitate to buy from them again as service has been outstanding.
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Posted 3 years ago
Hi Shona, thank you so much for the glowing 5 star review, we really appreciate that you took time to leave us your feedback. So happy to hear that you had a wonderful experience and that you are happy with your product. Many thanks and wishing you all the best, Cash Register Group
Posted 2 months ago
Excellent website very easy to navigate ,excellent service,supersonic delivery,till is top class 👌 Thankyou HUZAIFAH AROMATICS
Cash Register Group 5 star review on 6th August 2020 Cash Register Group 5 star review on 6th August 2020 Cash Register Group 5 star review on 6th August 2020 Cash Register Group 5 star review on 6th August 2020
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Posted 3 years ago
many thanks for taking the time to leave us a review and include the photos - looks great!
Posted 3 years ago
Excellent service will use again thank you
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Posted 3 years ago
Have used Cash register group for my pros and am very happy with the service. Originally Mark guides us through the setup which was very straightforward. We have been closed due to pandemic and are getting ready to reopen but the person responsible for the Epos no longer works for us. I was dreading to call up as I am not very technical so wasn’t even sure what questions to ask. Spoke to Louise Brown who was just brilliant! She emailed me a faq for our till system but the reason I am writing this review is because her customer service skills are the best I’ve had dealings with in a long time. She offered me a solution that was extremely efficient and would get my issues sorted in the fastest possible way. Thank you for your help and if any company needs help understanding what providing excellent customer services is then please speak to CRG and Louise!!!
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Posted 3 years ago
Hi Veer, Many thanks for taking the time to leave us a review! it's always fantastic to receive such positive feedback from a customer. I will of course pass on your thanks to Louise and good luck with the re-opening! thanks Mark
Posted 3 years ago
Really good and easy to use till .
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Posted 3 years ago
Easy deal Fast delivery I am so happy with your service. CRG is very reliable God bless your company
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Posted 3 years ago
Very pleased with our purchase. Also everyone was so helpful
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Posted 4 months ago
Hi. Thank you so much for your kind words and taking the time to leave us a review. We are so happy to hear of your experience. Thank you for your custom and we wish you all the best, Cash Register Group
Posted 2 months ago
I’m so glad is really good and easy to use and thanks for setup all timers and address and my business number thanks again
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Posted 5 months ago
Hi Safar. Thank you so much taking to the time to write such a wonderful review. We are so happy we cold help you. Wishing you all the best, Cash Register Group
Posted 2 months ago
We are a small hairdressing salon and was really grateful for the phone call we had from cash registrar in which we were put right About using the till rolls, we really appreciated the return phone call.
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Posted 5 months ago
Hi Julia. Thank you for your wonderful review and for taking the time to leave one, we really appreciate it. So happy to have helped. Wishing you all the best, Cash Register Group
Posted 2 months ago
I am very pleased with how easy it was to order and the delivery was so fast.Excellent service. Thank you.
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Posted 6 months ago
Thank you so much, Natalie, for your 5-star rating! I am delighted that you found ordering to be an easy experience and were so pleased with the fast delivery. We strive to provide excellent service and I'm so glad that your experience was a positive one!
Posted 6 months ago
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Posted 6 months ago
Clearly, this is spam reviews. we have asked for them to be removed. thanks CRG
Posted 6 months ago
Great product, best price anywhere and free next day delivery. Thanks
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Posted 7 months ago
Thank you Kevin for the review
Posted 7 months ago
Fantastic support, both in advice regarding most suitable cash register through to after sales service when I needed a little technical help. Would highly recommend.
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Posted 1 year ago
Thank you Jane for the review
Posted 1 year ago
I found myself in dire straits after suffering a flood which knocked out my till and card machine just before the busiest week of the year.I found the cash register group online.I have never been so impressed with any company that I have ever dealt with.Straight away, Louise who I was dealing with,was into action, going above and beyond what she had to do ( it was 5 minutes before her closing time) .She was incredibly helpful and had me sorted with a new machine that evening and had it programmed and delivered within 2 days.I cannot recommend this company enough.Its refreshing that there is a company out there who put customer service above all else.Many thanks... Paul Jackson... Valley Fuels
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Posted 1 year ago
Thank you Paul for the review - we are glad that we managed to help you get sorted with the machine and the programming to make the purchase easy and hassle free for yourself.
Posted 1 year ago
Just bought my second set of Tills through CRG and cannot recommend them highly enough. Lousie's attention and customer engagement are Excellent and ably supported with Shane cannot do enough. the turnaround is within a couple of working days to receive at site with changed layouts and programmed Thanks very much
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Posted 1 year ago
thanks Ian for the review. will pass on your thanks to Louise and Shane
Posted 1 year ago
Good service
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Posted 2 years ago
Thank you Mr Bedi for the review
Posted 2 years ago
Highly recommend. The cash register i wanted was not available, but i was able to request them to email when back in stock. Received email and ordered, quick delivery and well packaged, would have no hesitation in recommending. Till just as described and works well.
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Posted 2 years ago
Thank you Mrs Graham for the review - we are glad you are happy with your machine
Posted 2 years ago
Cash Register Group is rated 4.8 based on 1,066 reviews