Cash Register Group Reviews

Name: Cash Register Group
Address: Unit 5 Bramery Business Park Alstone Lane Cheltenham Glos GL51 8HE, Cheltenham
Rating: 4.83

4.8 Rating 1,180 Reviews

96 %

of reviewers recommend Cash Register Group

Company Reviews

Metrics

Info

4.8

Based on 1,180 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cash Register Group:

We are a specialist cash register company. We are the largest authorised Main Dealers for Casio, Olivetti, Sam4s and Sharp in the UK. We have worked with over 58,000 customers worldwide since 2003.

Visit Website

Phone:

0800 161 5622

Email:

info@cashregistergroup.com

Location:

Unit 5 Bramery Business Park Alstone Lane Cheltenham Glos GL51 8HE
Cheltenham
GL51 8HE

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Cash Register Group 5 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Right so i had been overpaying for my previous epos system for some time, it was £60 a month but being the main hub of the retail operation in my business i was reluctant to change it, they very kindly sent me an email on news year day to say that prices were going up to £139 a month and this gave me the motivation to ditch the cloud based solution at lightspeed (clue in there)... i have over 20 years in retail so know all about being ripped off and over paying for things so took the effort to shop around and discovered CRG, i went for a complete package that was around £550 and had the Register software solution at £30 a month. I asked questions prior to purchase via online chat which were answered quickly and correctly, the order arrived the very next day and everything was as it should be, had a question about downloading the software which was fixed over the phone in one phone call. when it came to setting up the hardware in my shop we hit a stumbling block, the machine would not work with my barcode scanner, at this point customer service was stress tested thoroughly, emails went back and forth between myself and CRG, i had a phonecall with the support behind the Register software, both levels of service were above and beyond what you would expect these days. After much head scratching and frustration all round, it transpired the software had a compatibility issue with the android version in the hardware, unfortunately time was of the essence so i wasnt able to wait for a fix, the hardware was swopped for a compatible unit no quibbles and everything worked as it should. software is spot on, does everything we would want it to and the hardware is sleek modern and functions as it should. Customer service is outstanding, and the monthly subscription was set up with no drama, wouldn't hesitate in recommending this company, its products and the register software”

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Posted 2 years ago

Thank you Neil for the review - we are glad that you are enjoying the Register software it has alot of benefits for a company. We are glad to have helped with set-ups etc

Posted 2 years ago

“Wow - great customer service - helped me with template for dyslexia support - now much easier to set up my tills - always go to the chat - Mark - was very supportive - I am now ready to set up my tills for the pub”

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Posted 4 years ago

Thank you Swiss Bell for the positive review - So glad that Mark could help you

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thank you, Michael, for your 5-star rating of Cash Register Group! We're thrilled to know that we have provided you with great service.

Posted 1 year ago

“We bought a new till from them a couple of weeks ago and it is absolutely amazing. It does exactly what we need it to do. They kept me informed every step of the way regarding delivery. Any future Tills I need and I will not hesitate to buy from them again as service has been outstanding.”

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Posted 4 years ago

Hi Shona, thank you so much for the glowing 5 star review, we really appreciate that you took time to leave us your feedback. So happy to hear that you had a wonderful experience and that you are happy with your product. Many thanks and wishing you all the best, Cash Register Group

Posted 1 year ago

“Excellent website very easy to navigate ,excellent service,supersonic delivery,till is top class 👌 Thankyou HUZAIFAH AROMATICS”

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Posted 4 years ago

many thanks for taking the time to leave us a review and include the photos - looks great!

Posted 4 years ago

“Excellent service will use again thank you”

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Posted 4 years ago

“Have used Cash register group for my pros and am very happy with the service. Originally Mark guides us through the setup which was very straightforward. We have been closed due to pandemic and are getting ready to reopen but the person responsible for the Epos no longer works for us. I was dreading to call up as I am not very technical so wasn’t even sure what questions to ask. Spoke to Louise Brown who was just brilliant! She emailed me a faq for our till system but the reason I am writing this review is because her customer service skills are the best I’ve had dealings with in a long time. She offered me a solution that was extremely efficient and would get my issues sorted in the fastest possible way. Thank you for your help and if any company needs help understanding what providing excellent customer services is then please speak to CRG and Louise!!!”

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Posted 4 years ago

Hi Veer, Many thanks for taking the time to leave us a review! it's always fantastic to receive such positive feedback from a customer. I will of course pass on your thanks to Louise and good luck with the re-opening! thanks Mark

Posted 4 years ago

“Really good and easy to use till .”

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Posted 4 years ago

“Easy deal Fast delivery I am so happy with your service. CRG is very reliable God bless your company”

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Posted 4 years ago

“Excellent service. Part sent didn't fit but support very helpful and sorted problems very quickly.”

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Posted 1 month ago

“Great piece of kit, just perfect for our market trading. Customer service friendly and helpful. Would highly recommend.”

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Posted 1 month ago

“Happy with the service received 👍”

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Posted 2 months ago

“First class”

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Posted 2 months ago

“XA137 Fast delivery. Sounds & looks basic. Would have paid less but does the job for what was required Found ours a bit slow adding up. Gerenally easy set up. This one after switching on the screen was blank Rang early morning engineer answered straight and helped fixed the issue. He thinks a wire got displaced during transin Very good service. Would use again”

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Posted 2 months ago

“gentleman on phone very helpfull, and delivery exellent”

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Posted 4 months ago

“Recently purchased crg 500. We went for the gold programme option and was well worth the extra. Had a small issue when first unboxed that was quickly sorted by a phone call and it was my fault not the company. Equipment is good quality service was excellent. From order to very speedy delivery”

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Posted 10 months ago

“friendly, efficient handling of telephone enquiry. Next day delivery, all good!”

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Posted 11 months ago

“I tried contacting this company wont get back to me on my return.”

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Posted 1 year ago

“Very quick and easy purchase.”

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Posted 1 year ago

Hi Karen. Many thanks for your wonderful review, we truly appreciate you taking the time to leave us your thoughts and are very happy that you found your experience to be quick and easy. Wishing you all the best, Cash Register Group

Posted 1 year ago

Dear Karen,Thank you so much for your amazing 5-star rating of Cash Register Group! We truly appreciate your support and are delighted to hear that you had a very quick and easy purchase experience. Our team works hard to ensure a seamless and efficient process, so it's really rewarding to receive positive feedback like yours. Once again, thank you for choosing Cash Register Group! We look forward to serving you again in the future. Best regards, [Your Name]

Posted 1 year ago

“Great service.”

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Posted 1 year ago

Hi Peter. Many thanks for your 5 star review, we truly appreciate you taking the time to do so and your feedback. Wishing you all the best, Cash Register Group

Posted 1 year ago

Cash Register Group is rated 4.8 based on 1,180 reviews