Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 18,161 Reviews

100 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

Info

4.8

Based on 18,161 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always excellent Service and very quick Delivery. Compatible Cartridges are always good quality and good value for money - and work very well in my Brother Printer.”

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Posted 2 years ago

“Fast efficient service”

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Posted 2 years ago

“I originally complained regarding Ink Cartridges. However they immediately replied to me offering help and it transpires my printer had gone wrong.Now repaired and nothing to do with the cartridge . It now works perfectly and I have nothing but praise for their excellent customer service.”

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Posted 2 years ago

“very good service and value for money”

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Posted 2 years ago

“Cartridges always delivered quickly. I've had only one problem out of the many purchases I've made and it was resolved by customer services very swiftly and efficiently”

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Posted 2 years ago

“Excellent options for cartridges, easy to pay and quick shipping”

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Posted 2 years ago

“Quick and easy to order and delivered on time”

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Posted 2 years ago

“Great service Only issue is getting rid of the old toners, my laser isn’t on the recycle list and I’m finding it hard to deal with, I thought I had to return it but it’s not been easy, sure once it’s been done it’ll work like clockwork, but could have done with an explanation of the process, thanks again though”

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Posted 2 years ago

Good Afternoon, Here is a link to recycle your toners with Lexmark, https://www.lexmark.com/en_be/products/supplies-and-accessories/reuse-and-recycling-program/cartridge-collection-program.html Kind Regards, Sarah R

Posted 2 years ago

“Fast efficient service.”

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Posted 2 years ago

“Ordered easy came real fast thanks”

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Posted 2 years ago

“Product really good and delivery excellent”

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Posted 2 years ago

“Left me with a new cartridge I am unable to use in my printer or return to you because I opened it and found it didn't fit. Yes, i ordered it but with all the very confusing codes I mistakenly ordered the wrong one. now I find you won't exchange it for the right one! Fail to see where customer care comes in! As a 77yr old pensioner, I would have expected a little more flexibility. I don't have the budget for another one so thanks to your 'rules' my printer is unuseable in the near term.”

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Posted 2 years ago

Thank you very much for your feedback, Colin. I truly appreciate you taking a moment to let me know about your experience. I'm sorry that you were sent a cartridge which was incompatible with your printer, and had to open it to find this out. I understand that it can be especially difficult to find the right one with the different codes. I apologize that we cannot exchange it for the right one as per our returns policy. Unfortunately but as this has been opened and removed from all it's packaging it is no longer in a sellable condition and therefore wont be able to accept this back I'm afraid. If there is anything else we can do to help please do feel free to contact us. Thank you and I apologise again for the inconvenience. Kindest regards, Si

Posted 2 years ago

“These are good cartridges at a reasonable price. Delivery was fast.”

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Posted 2 years ago

“An extremely satisfying service.”

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Posted 2 years ago

“The best customers services ever. on top of that fast prompt delivery.”

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Posted 2 years ago

“This was an easy purchase. The price was right, the website was simple to use and the delivery was right on time (I needed the replacement pretty quick and got it!). Would definitely use again.”

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Posted 2 years ago

“Used these a few times now and all good.”

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Posted 2 years ago

“Got an original Epson cartridge in 48 hours from ordering, my printer took dislike to 3rd party types”

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Posted 2 years ago

“Amazed how soon I received my order. Thank you.”

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Posted 2 years ago

“I have used the Cartridge Shop a few times now for replacement cartridges and other items. Good products with great service with speedy delivery”

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Posted 2 years ago

Cartridge Shop is rated 4.8 based on 18,161 reviews