Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,842 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,842 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our package arrived damaged, I informed the company, and received a response very quickly from Alison. They have agreed to send out a replacement straight away. Couldnt ask for a better service.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We’re really glad Alison could help and arrange a replacement so quickly, and that you’re happy with the service. Kind regards, Team Cartridge People

Posted 2 months ago

“Alison at Cartridge People has been very helpful. She has organised for a free replacement cartridge to be sent out to try and resolve an issue with my Brother printer not recognising the yellow ink cartridge. Hopefully this solves the issue but she has reassured me they will be available to help if not. 5 star service from a reliable company!”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We’re really glad Alison could help and arrange a replacement cartridge, and that you feel reassured we’ll be available if needed. Kind regards, Team Cartridge People

Posted 2 months ago

“very helpful ,responds quickly ,good prices , will always use you . mr r roberts , bedford.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We’re really glad to hear you found us very helpful, responsive, and that you’re happy with the prices. We appreciate you choosing Cartridge People. Kind regards, Team Cartridge People

Posted 2 months ago

“I’m writing this review as I have to say the cartridge people have been excellent, I had a problem and they were understanding and quick to resolve the problem. The staff I spoke too were friendly helpful and courteous. I would recommend this company and will be purchasing all my cartridges in the future from them.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We’re really glad to hear the team were understanding, friendly, and quick to resolve your issue. We appreciate your recommendation and look forward to helping with future cartridge purchases. Kind regards, Team Cartridge People

Posted 2 months ago

“Melanie was super helpful with after-service when I had placed an incorrect delivery address on my order. Thank you!”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We’re really glad Melanie could help with the after-service regarding the delivery address. Kind regards, Team Cartridge People

Posted 2 months ago

“very satisfied with the service received. Discussing any queries with a real person on the phone is great.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We’re really glad to hear you found it helpful to discuss your queries with a real person on the phone. Kind regards, Team Cartridge People

Posted 2 months ago

“Competitive price coupled with very good service”

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Posted 2 months ago

“Excellent transaction”

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Posted 2 months ago

“This is the third time to order from cartridge-people and every thing is good Thank you.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We’re really glad to hear that everything has been good over your three orders. Kind regards, Team Cartridge People

Posted 2 months ago

“Melanie provided excellent support while successfully diagnosing a toner print problem. Great service and a good resolution.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We’re really glad to hear that Melanie provided excellent support and helped diagnose the toner print problem, and that you were pleased with the service and resolution. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent customer service this morning from Aden. My original HP printer cartridge was playing up yesterday and Aden listened to everything I told him we'd done to try and resolve the situation. Eventually it was decided to send a new cartridge out, return the dodgy one and pray that would work. However, just a couple of hours later and one more removal of the cartridge and classic printer switch off and on again and this time it worked. I have since requested the replacement to be cancelled, which was dealt with in a very professional manner as well. Next time, I won't bother with the HP cartridge and just buy their own compatible ones.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We’re really glad Aden provided excellent support and helped resolve the cartridge issue, and that the cancellation of the replacement was handled in a professional manner. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent service!”

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Posted 2 months ago

“Always excellent service with quick delivery”

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Posted 2 months ago

“Items were exactly as required, although I was surprised that having telephoned you was told you did not supply the items required. As the web page was open I decided to cross check the information given on the phone, so much to my surprise the Dymo tapes were available and I ordered. How easy it could have been to loose an order for lack of tenacity by the phone operator!!!!”

Helpful Report

Posted 2 months ago

I am sorry for the confusion you experienced over the information given on the phone. I’m glad the items were exactly as required and you were able to cross-check online. Kind regards, Team Cartridge People

Posted 2 months ago

“Very helpful”

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Posted 2 months ago

“Excellent range of products”

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Posted 2 months ago

“Contacted you regarding cleaning cartridges; Liam was incredibly helpful and gave great advice without any pressure to order I'd gladly recommend the service and will definitely order my ink cartridges from you in the future Alan”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback.. We’re really glad to hear that Liam was incredibly helpful and that you felt no pressure to order. It’s great to know you’d recommend us and that you’ll be ordering your ink cartridges from us in the future. Kind regards, Team Cartridge People

Posted 2 months ago

“Sam at Cartridge people helped me with an order today, friendly, really efficient, made over the telephone, well done Sam. Looking forward to receiving my order asap. thank you”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback. We’re really glad to hear Sam provided friendly and efficient assistance over the phone, and that you’re looking forward to receiving your order. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent supplier. Deliveries very quick but on one occasion a £300 odd order was not properly delivered by the courier and left perilously on the doorstep of our closed shop next to the public pavement!”

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Posted 2 months ago

“Easy website And swift delivery”

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Posted 2 months ago

Cartridge People is rated 4.8 based on 134,842 reviews