Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,990 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,990 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always order original cartridges, good price and packaged well. Only issue we have is with delivery the last twice there have been issues with DPD being able to find us despite instructions given and what 3 words used. Thank you to Chris in customer services this time as our parcel would not have been delivered if it wasn't for him. DPD driver stated that he did not look at delivery instructions!”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re glad to hear you’re happy with the original cartridges and packaging, and we’ll pass on your thanks to Chris for his help. We’re sorry about the delivery hiccup with DPD and will look into improving this. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Friendly and efficient service, so far cartridges have been excellent.”

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Posted 2 months ago

“wow Lindsay I had 2 printer cartridges missing from my order at the weekend. I sent an email on Sunday & had a reply from Lindsay the same day. I then received replacement cartridges this morning, Tuesday. I'm extremely impressed with this level of service, particularly as it all happened over a Bank holiday weekend. Many thanks Lindsay”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted Lindsay could help and that the replacement cartridges arrived promptly over the Bank Holiday weekend. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“CP own brand photo inks are every bit as good as the branded ink for my Canon printer. Truly excellent professional quality prints and more economical in use and price. Recommended.”

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Posted 2 months ago

“Good customer service by George, Aden and Wiktoria, and prompt delivery of the order. Happy to deal with the company again in future”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted George, Aden and Wiktoria could help and that you’re happy with the prompt delivery. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Placed my order & had a problem with my delivery address defaulting to my previous address. Emailed them & a very quick response from Phil to say that it had been sorted out. Very impressed with the quick response. Thanks.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted Phil could help and that the delivery address issue was sorted out quickly. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Cartridge People are very good .”

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Posted 2 months ago

“A fast efficient service, providing well priced cartridges.”

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Posted 2 months ago

“The agent who dealt with my query was helpful, patient and understanding”

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Posted 2 months ago

Thank you for your review. We’re delighted that Si B was helpful, patient and understanding. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent service and delivery”

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Posted 2 months ago

“I experienced an issue with a black cartridge not being recognised by my printer. After contacting Cartridge People, Lindsay responded promptly and arranged a replacement without any fuss. The replacement arrived quickly and worked perfectly, which was a great relief after some initial troubleshooting. Clear communication, efficient handling, and a straightforward resolution, with Lindsay’s support playing a key role throughout.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted Lindsay could help and that the replacement arrived quickly and worked perfectly. We’ll pass your kind words on to her. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Would recommend for ink cartridges, etc. Very quick delivery and excellent service. Had a slight issue with part of my delivery. Lindsay in the customer service department was extremely helpful and got back to me asap. She was very courteous and professional and sorted out my order for me. Many thanks Lindsay.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted Lindsay could help and that the issue was resolved quickly. We’ll pass your kind words on to her. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Spoke today over the phone to Sam. He was excellent - very friendly and professional. My issue was resolved to my complete satisfaction. Thanks Loch Trimingham”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted Sam could help and that your issue was resolved to your satisfaction. We’ll pass your kind words on to him. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“I have a big thanks for Lucy Customer Service Advisor! I had a problem on my printer last night, and urgently needed the help. Lucy reponded my request and called me as soon as possible. She was patient and a carlm response. She is 1m0 out of 10! Thanks again.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted Lucy could help promptly and calmly. We’ll pass your kind words on to her. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“as discribed will use again”

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Posted 2 months ago

“The service I have received from the Cartridge People has been excellent. My (temperamental!) Canon printer refused to accept their own make but Lindsay arranged a full refund straightaway so I was able to order Canon cartridges and just pay a small difference. The delivery is very fast and the after sales service we received from Lindsay was excellent, even working on a Bank Holiday to sort out the issues. I will be reordering from them in the future and definitely recommend them.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted to hear that Lindsay could help with the refund and that you found our delivery fast and after-sales service excellent. We look forward to serving you again and appreciate the recommendation. Kind regards, Team Cartridge People

Posted 2 months ago

“Have used this company many times, Always had good service and products. Had a query with some faulty cartridges. Gemma who was very professional and extremely helpful sorted thus out straight away. Would recommend thus company Iris Smith”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted Gemma could help and that you’ve had good service and products from us. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Very pleased with the products and with the short time it took to receive my order bearing in mind the distance my order had travelled.”

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Posted 2 months ago

“Usual very fast delivery of ink. Had a compatability problem with my HP printer but e-mailed company and the matter was resolved very quickly by Aden. Usual excelent service and will definately return for more supplies when the need arises”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re delighted Aden could resolve the compatibility issue quickly and that you’re happy with the service. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Spoke to Wiki a very pleasant and helpfull assistant. She dealt with my order in a professional manner. A good company to work with and has a very speedy delivery service .”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your review. We’re glad to hear you had a pleasant experience with Wiki and that the delivery was speedy. If there’s anything we can assist you with regarding your order, please share your order number and we’ll look into it. Kind regards, Team Cartridge People

Posted 2 months ago

Cartridge People is rated 4.8 based on 129,990 reviews