Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 130,145 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 130,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 30th July 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'd not used my HP printer in almost a year and then suddenly needed to print something. Given how infrequently I use it I didn't want to fork out on the branded ones and found Cartridge People. The printer recognises their cartridges as refilled / recycled branded cartridges and they work perfectly.”

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Posted 3 months ago

“Excellent service great staff very helpful Thank you”

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Posted 3 months ago

Thank you for taking the time to leave a review. I’m delighted to hear that you found our service excellent and that our staff were helpful. We’ll pass your kind words along to the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Price OK Prompt delivery Hope there is support if they do not fit!”

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Posted 3 months ago

“Well packaged, genuine cartridges arrived quickly and on time.”

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Posted 3 months ago

“Responded promptly, delivered correct product swiftly . Thank you, will usecyou again”

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Posted 3 months ago

“Good prices and fast delivery. Provide bags for free return/recycling of spent cartridges”

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Posted 3 months ago

“Bought a couple of bottles of Quink, excellent quality, as expected. Nice to know that I can still buy Parker ink after all those years.”

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Posted 3 months ago

“Very pleased will use you again”

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Posted 3 months ago

“Rachel responded quickly and efficiently. I’m satisfied that all assistance was given. I have been a customer for many years and will continue using their cartridges into the future.”

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Posted 3 months ago

Good morning Wendy, Thank you for taking the time to share your kind words. I’m delighted to hear that Rachel was able to assist quickly and efficiently, and that you’ve been a loyal customer for many years. If there is anything else we can help you with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Had problems placing an order on line, but a quick call to customer services soon sorted it out .Thank you, Gemma,for your kindness and patience.”

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Posted 3 months ago

Thank you for taking the time to leave a review. I’m delighted to hear that Gemma sorted out your order and that you were pleased with the service. We’ll pass your kind words along to Gemma and the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Order received quickly Customer service (Phil) was really helpful, he responded to my emails and clarified my question swiftly.”

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Posted 3 months ago

Thank you for taking the time to leave a review. I’m glad to hear that your order arrived quickly and that Phil was really helpful and responsive to your questions. We’ll pass your kind words along to Phil and the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Recent telephone conversation with Aden has helped my printer to get up and running again. No cost incurred. Many thanks”

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Posted 3 months ago

Thank you for taking the time to leave a review. I’m glad Aden could help get your printer up and running again, and that there was no cost involved. We’ll pass your kind words along to Aden and the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“The way Chris dealt with my problem and worry about delivery. It was excellent”

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Posted 3 months ago

Thank you for taking the time to leave a review. I’m delighted to hear that Chris dealt with your problem and worry about delivery so well. We’ll pass your kind words along to Chris and the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“The way Chris dealt with my problem and worry about delivery. It was excellent”

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Posted 3 months ago

“I have been ordering cartridges from Cartridge People for a number of years. When my recent order did not arrive I contacted them and the customer service advisor, Phil, could not have been more helpful and polite. He arranged for a replacement order to be sent out straight away. I was made to feel like a valued customer and I will definitely continue to order cartridges from Cartridge People.”

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Posted 3 months ago

Good Afternoon, Thank you for taking the time to leave a review. I’m delighted to hear that you’ve had a positive experience with our service and that you will continue to order with us. We’ll pass your kind words along to Phil and the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Always Brilliant but this time Gemma went above and beyond as I had a faulty Cartridge and sent me a replacement straight away such Brilliant service Thank you.”

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Posted 3 months ago

Good Afternoon, Thank you for taking the time to leave a review. I’m delighted to hear that Gemma went above and beyond by sending a replacement quickly. We’ll pass your kind words along to Gemma and the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“i contacted Aden to validate if I needed anything else as part of replacing the ink maintenance box and to ask if there was a process to show how to replace the box. Aden went out of his way to look online for a video that would show me how to replace the box. A simple but greatly appreciated and valued example of excellent customer service.”

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Posted 3 months ago

Good Afternoon, Thank you for taking the time to leave a review. I’m delighted to hear that Aden went out of his way to find a video showing how to replace the ink maintenance box. We’ll pass your kind words along to Aden and the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“Have found this company great to deal with . Today was my first issue and Sam helped me solve it quickly & efficiently . Great customer service !”

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Posted 3 months ago

Good Afternoon, Thank you for taking the time to leave a review. I’m delighted to hear that Sam helped you quickly and efficiently with your issue. We’ll pass your kind words along to Sam and the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“I had a printer cartridge from them that was faulty. They sent me a replacement with no fuss and it was with me the very next day. Wiki was the agent who handled my issue, she was super helpful and did a great job.”

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Posted 3 months ago

Good Afternoon, Thank you for taking the time to leave a review. I’m delighted to hear that your faulty cartridge was replaced quickly and that Wiki provided helpful service. We’ll pass your kind words along to Wiki and the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

“When my order for cartridge paper was not delivered Louise very swiftly organised for a replacement pack to be sent. Louise was kind and courteous and a credit to Cartridge People.”

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Posted 3 months ago

Good Afternoon, Thank you for taking the time to leave a review. I’m delighted to hear that Louise acted promptly and courteously, and that a replacement pack was organised quickly. We’ll pass your kind words along to Louise and the team. We look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 3 months ago

Cartridge People is rated 4.8 based on 130,145 reviews