Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,658 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,658 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service and product”

Helpful Report

Posted 2 months ago

“We are really pleased with the service recieved. We placed the order on a Friday morning, and got a call from Chris to double check our address as it did not look correct on their system. As a high value order, it was good that someone made the call, rather than the delivery go astray. It arrived safely Monday morning. Thanks”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for your kind words. I’m glad Chris could help and that you were happy with the service from start to finish. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“easy website , prompt delevery never had a problem with this firm.”

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Posted 2 months ago

“Always pleasant to speak to on the phone and great delivery service”

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Posted 2 months ago

Good afternoon, Thank you for your kind words. I’m glad you found our phone service pleasant and that the delivery was great. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Very helpful and responded swiftly to sorting out the error I had made on my order ! Thankyou”

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Posted 2 months ago

Good afternoon, Thank you for your kind words. I’m glad we could help and sort out the error quickly. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Very good value and quick delivery time. Will definitely use again.”

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Posted 2 months ago

“Excellent service, and swift delivery.”

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Posted 2 months ago

“Prices are ok and delivery is quick when Evri deliver on time.”

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Posted 2 months ago

“Great sevice and price”

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Posted 2 months ago

“I had an issue with initially one and then when another colour needed to be replaced a second Brother compatible toner cartridge. Caroline and Si could not have been more helpful in guiding me, self-confessed technophobe, through the printer settings and instructions to ensure that it was an issue with the cartridge. Having discovered that it was they replaced the items by next day delivery both times. One couldn't ask for more. Thank you.”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for your kind words. I’m glad Caroline and Si could help and that you felt supported, especially as a self-confessed technophobe. It’s great to hear the replacements arrived by next day delivery. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Ordered all on time received”

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Posted 2 months ago

“Very good service - but I would really appreciate some guidance as to how to dispose responsibly with both cartidges and the recently purchased image drum.”

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Posted 2 months ago

Good afternoon, I am glad you're happy with our service. Regarding recycling, I have emailed you a link to recycle the items. I hope that helps. Kind regards. Cartridge People

Posted 2 months ago

“Great service and prices”

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Posted 2 months ago

“I have used this company many times and always found themreliable,helpful and excellent service.Thankyou / Diolch.”

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Posted 2 months ago

Good afternoon, Thank you for your kind words. I’m glad you’ve found us reliable, helpful, and that our service meets your expectations. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Great customer service”

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Posted 2 months ago

“I've been using Cartridge People for many years and have always found the quality of their products and service to be excellent. Recently had cause to raise a query about an order with their customer service team. The response from Louise was quick, polite and helpful. An excellent example of how customer service should be provided.”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for your kind words. I’m glad Louise could help and that you were happy with the service. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Great product , grat delivery, grat price - what not to like”

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Posted 2 months ago

“Excellent service. Prompt delivery.”

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Posted 2 months ago

“Quick delivery was much appreciated.”

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Posted 2 months ago

“The printer drum is delivering really poor performance. I've had CartidgePeople branded toner and drums before for the Samnsung printer and have been impressed with them, but this drum has only slightly improved the quality of the printout since swapping it in. Printout reamins faint, and patch - maybe they have rediced quality, but would not purchase this drum again.”

Helpful Report

Posted 2 months ago

Dear David. Thank you for your review. I cannot see you have contacted us about this drum unit. We are more than happy to help, as you have a 3-year guarantee. I will get someone to call you. Kind regards. Cartridge People.

Posted 2 months ago

Cartridge People is rated 4.8 based on 129,658 reviews