“I brought a canon cartridge which was an easy process but then had a sales lady call me up to try and sell me your own brand and I can honestly say she was really quite unpleasant so pushy and didn’t take no for an answer many times. Far too much !! it’s completely put me off order f with you again . I felt harassed”
Sorry to hear about the sales call – that isn’t what we aim for. I will make sure this is fedback and I can see you have been suppressed, so you won't receive any furhther calls.
Kind regards,
Team Cartridge People
“I was buying named brand cartridges, but a couple of years ago, someone from The Cartridge People contacted me to say that they had made big improvements in their own brand toner cartridges and why didn't I give them a try. I did and it has saved me a lot of money. The last order I made was in a busy street about 4:30pm and the Cartridge arrived the next day. It was for my daughter who had some urgent printing to do so she was very grateful.”
“I recently bought a "Home Brand" version of a black ink cartridge HP305XL for my HP2810e printer, without realising that some versions of this printer are chipped to only allow HP cartridges to work in them. My first point is that it should be made clear on the Cartridge People website that this is the case and to check before purchasing if a home brand cartridge will work in your version of the HP2810e printer. I believe it should be illegal to manufacture a printer in this way, but that's another point. So, although I would criticise Cartridge People for not making it more clear on their sales site, their help teams response, particularly Emma, was amazing, after taking the serial number of my printer, they quickly explained the situation and offered to credit my account note for the full cost of the cartridge, which I then used to purchase an (obviously more expensive) HP original version. Excellent customer service.”
Thank you for taking the time to share your feedback.
We’re really glad to hear that Emma was helpful and able to explain the situation after checking your printer’s serial number.
Kind regards,
Team Cartridge People
“Very pleased with positive contact from Cartridge People to ensure I had made correct and onformed choice for my purchase
Delivery was prompt and within the timescale I had selected.
Laser Toner cartridge is working well
Thank you”
Thank you for taking the time to share your feedback.
We’re really glad to hear that Aden could help and get your order resent with next-day delivery after the mix-up with EVRI.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your feedback.
We’re really glad to hear that the team, and Gemma in particular, provided fantastic information and advice and that you received great service with next day delivery.
Kind regards,
Team Cartridge People
“Caroline helped me hugely by very quickly responding to my email when I couldn't get a cartridge working and then providing me with a new one when it was decided the cartridge must have been faulty. Thank you Cartridge people! Great service :)”
“I have dealt with this company for many years and there cartridges are top quality and high yield. Price is brilliant compared with manufacturers own brand cartridges.
Wouldn't deal with anyone else.”
“I am very impressed with the service provided by the Cartridge People. I ordered genuine HP ink products which I was unable to find cheaper with any other company, I requested standard delivery so expected it to take at least 3 or 4 days to receive the products ordered so was very surprised when the products arrived within 1 day. Maybe I let lucky but never the less I was very impressed and will certainly order from them again.”
