Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,604 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,604 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and very prompt delivery. However, I wish they would stop telephoning me to try to persuade me to buy a compatible cartridge instead. If I wanted a compatible cartridge I would have ordered one!”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback. We’re glad the price and delivery met your needs, but sorry for the unwanted calls. We’ll pass your note to the team and look into ways to minimize this. If you’d like, I have noted your preferences on your account to avoid similar calls in the future. Kind regards, Alison Team Cartridge People

Posted 4 months ago

“Very pleased with my HP Cartridge but alas cannot say the same for the deliverer. They had rammed the little package halfway into my postbox, without ringing my doorbell. It was jammed there, half hanging out & it poured that night. The package was just a slightly padded brown envelope, with no bubblewrap inside, so it got soaked along with the actual cardboard cartridge packet. So glad the cartridges inside are wrapped securely in plastic . I always buy a new set when the ones that are in my machine need changing, so I hope they will work, as I have a way to go yet before I use them.”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience. We’re glad the HP cartridge is okay, but we’re sorry the delivery service didn’t meet expectations this time. We’ll pass your feedback to our delivery team to prevent this in the future. If there’s anything else you need, please let us know and we’ll be happy to help. Kind regards, Alison Team Cartridge People

Posted 4 months ago

“Used one of their own brand compatible refills for my tank printer… works perfectly!”

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Posted 4 months ago

“Sold me their own refills against OM for cost saving. However, colour does not match originals and prints with lines running through the print. Same problem had with other refillables.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback. We’re sorry to hear the refills didn’t match the originals in colour and produced lines. We’ll review the compatibility and colour consistency to prevent recurrence. I will have a customer service agent get in contact with you shortly Kind regards, Team Cartridge People

Posted 4 months ago

“Reasonable price and quick delivery”

Helpful Report

Posted 4 months ago

“Excellent service with fast delivery”

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Posted 4 months ago

“As usual, the items ordered arrived quickly.”

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Posted 4 months ago

“Fast efficient service. Thanks.”

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Posted 4 months ago

“I have dealt with Cartridge World before and they are always dependable.”

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Posted 4 months ago

“Excellent service - the cartridge I wanted at a good price, quickly delivered. Perfect!”

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Posted 4 months ago

“Price was very reasonable, arrived the next day, and also included a returns bag to recycle the old ink cartridges. No issues, would definitely use again.”

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Posted 4 months ago

“Quick service”

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Posted 4 months ago

“Good price, good service. Next day delivery.”

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Posted 4 months ago

“Order fulfilled quickly and correct ink supplied.”

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Posted 4 months ago

“I messed up and ordered the wrong part. Wiktoria, helped me out, she was great. Took me through the returns process and helped me order the correct part. Service like this means I’ll use them again.”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience. We’re glad Wiktoria could help you with the returns process and getting the correct part. We appreciate your kind words and look forward to serving you again. Kind regards, Alison Team Cartridge People

Posted 4 months ago

“Prompt delivery”

Helpful Report

Posted 4 months ago

“Lindsay was brilliant excellent product knowledge and customer focused, thank you for supporting your customers 5star service”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience. We’re glad Lindsay provided brilliant product knowledge and customer-focused service. Kind regards, Alison Team Cartridge People

Posted 4 months ago

“Very happy with fast, efficient customer service that I received.”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience. We’re glad our fast, efficient customer service met your needs. Kind regards, Alison Team Cartridge People

Posted 4 months ago

“Excellent thought I had an issue so I messaged I received a reply very quick issue solved with one reply”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience, Julie. We’re glad the issue was resolved quickly with one reply. Kind regards, Team Cartridge People

Posted 4 months ago

“Reliable products and very quick delivery.”

Helpful Report

Posted 4 months ago

Cartridge People is rated 4.8 based on 129,604 reviews