Thank you for taking the time to share your experience. We’re really pleased to hear Marianne was patient and helpful and that you were able to complete your order.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave your review, David. We’re glad you found the service efficient and that you’re happy with the outcome. We look forward to continuing to deal with you.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave your review, Eve. We’re glad Simon was helpful and friendly and that you’re satisfied with the answers provided.
Kind regards,
Team Cartridge People
Thank you for taking the time to share this, Sally. We’re glad Vicky could help quickly and resolve the shipping issue.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave your review. We’re glad Simon was very helpful and efficient and could get you everything you required quickly.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave your review. We’re glad Vicky could help quickly and provide a no-quibble solution.
Kind regards,
Team Cartridge People
“Marianne was very helpful dealing with my problem. Marianne showed great professionism dealing with ink cartridges that did not print. Her attitude on assisting me was 100% and she me how well she was able to complete satisfaction. Marianne is and shold be a valued member of staff her skill dealing with customers is impeccable. May I thank you for all your help to me. Marianne well done you are a great lady to assist me. SAMUEL FLECK-COLVIN”
Thank you for your lovely review.
We're delighted to hear that Marianne was able to help resolve the issue with your ink cartridges and provide such excellent service throughout. Marianne has been a valued member of our team for over 15 years, and I know she will be absolutely made up to read your kind words.
Providing professional, friendly, and effective support is something we pride ourselves on, and it's wonderful to hear that Marianne's knowledge, dedication, and customer care made such a positive difference to your experience.
Thank you again for taking the time to share your feedback. I'll be sure to pass your comments on to Marianne. I'm certain they will mean a great deal to her.
Kind regards,
Team Cartridge People
Thank you for your lovely review. We’re glad Emma could help quickly with the delivery address change. We’ll pass your thanks on.
Kind regards,
Team Cartridge People
Sorry to read that you've experienced issues with your order.
Please get in touch with us so we can investigate and help resolve the problem. If you don't contact us, we're unable to look into the issue for you, and we're always here to help, whatever the reason.
When contacting us, please include your order number, details of the issues you've encountered, and the make and model of your printer. This information will help us identify the cause of the problem and provide the best possible solution as quickly as possible.
We look forward to hearing from you and getting this resolved for you. Kind regards,
Kind regards,
Team Cartridge People
“Order was sent out promptly.
Unfortunately the delivery company had no tracking details, so after 2 failed delivery attempts (as I was at work) and no contact card left, I contacted Customer Service.
Vicky proceeded to help me, and contacted the supplier to advise them that I had a safe place for the delivery.
The next day, the 3rd delivery was attempted, and then left in my safe place.
Without the interaction if Vicky, I don't know how many times the delivery would have been attempted before they gave up.”
Thank you for taking the time to leave such a detailed review.
We're sorry to hear that you experienced delivery issues, but we're pleased you got in touch so we could help. It's great to hear that your order was dispatched promptly and that Vicky was able to assist when the courier's tracking information wasn't available.
We understand how frustrating it must have been to experience multiple failed delivery attempts without any contact cards being left. We're delighted that Vicky was able to liaise with the courier, arrange for your safe place instructions to be passed on, and help ensure your parcel was successfully delivered on the third attempt.
I'll be sure to pass your kind words on to Vicky. Feedback like this means a lot to the team, and we're glad her intervention helped bring the situation to a positive conclusion.
Thank you again for your feedback and for choosing Cartridge People. If we can help with anything in the future, please don't hesitate to get in touch.
Kind regards,
Team Cartridge People
“I emailed customer service, needing some help. Customer Service Representative Phil replied very promptly. The reply was also friendly, polite, as well knowledgeable. This company has always made me feel a valued customer, and I would like Phil to get the recognition he deserves for going that extra mile”
Thank you so much for your lovely review.
We're delighted to hear that Phil was able to provide the prompt, friendly, and knowledgeable service that we strive for. Taking the time to respond quickly and go the extra mile for our customers is something we're very passionate about, so it's wonderful to know that this made such a positive difference to your experience.
It's especially rewarding to hear that you've consistently felt like a valued customer. Customer feedback like yours means a great deal to us, and I'll be sure to pass your kind comments on to Phil. I'm certain he'll be thrilled to receive the recognition he so clearly deserves.
Thank you again for your continued support and for taking the time to share your experience. If there's ever anything we can help you with in the future, please don't hesitate to get in touch.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave a review. We’re glad the ordering system worked well for you and that your first experience with Cartridge People has been positive so far. If you have any questions about our own cartridges in the future, please don’t hesitate to get in touch.
Kind regards,
Team Cartridge People
“I've not had any problems with the Cartridge people. I use them regularly, if not often, to purchase their own brand printer ink.
Recently I needed a different product. In looking for it, I searched their website and found it easy to use and place the order.
Prices tend to be reasonable and their quality is fine.
The goods were delivered when promised and were as described on the site.”
Thank you for taking the time to leave us a review. We’re glad to hear you found the site easy to use and that the product met your expectations, with prompt delivery and sensible quality.
Kind regards,
Team Cartridge People
Thank you for taking the time to leave your feedback. We’re glad you found our prices reasonable and the service fast and efficient. We respect that you don’t do recommendations.
Kind regards,
Team Cartridge People
“A delivery did not turn up. I emailed "Caroline" on Monday 24th August to enquire about it. She arranged a replacement delivery which arrived today 26th August. The service I received after reporting the missing delivery was 2nd to none. I would not hesitate in recommending Cartridge People toy friends.”
Thank you for taking the time to leave a review, William. We’re glad the replacement delivery arrived and that the service you received was second to none. We’ll pass your thanks on to Caroline.
Kind regards,
Team Cartridge People
“I spoke to Sam about an issue I had with one of the cartridges I’d ordered, as it wouldn’t work. He was very thorough trying to resolve the issue and even sent out a replacement straight away. Just wanted to leave a review to say thank you.”
Thank you for taking the time to leave a review, Amanda. We’re really glad to hear Sam was thorough and could arrange a replacement promptly.
Kind regards,
Team Cartridge People
