Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,994 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Ta parcel arrived on time”

Helpful Report

Posted 3 months ago

“Always a pleasure dealing with CP , very helpful, been a cusyomer for many years and will continue to do so.”

Helpful Report

Posted 3 months ago

“I made an 'emergency' order of cartridges, having researched across the internet and found Cartridge People to be the most cost effective. However, one of the three items that were ordered didn't arrive. I queried this and explained everything to CHRIS and after asking some further questions agreed that it must have been a "short pick" by the warehouse team and arranged for the missing item to be sent out immediately.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad CHRIS could help and that the missing item has been arranged for immediate dispatch. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Excellent customer service. Chris was professional and a great help.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad Chris could help and that you had a positive experience. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“I have used Cartridge People for several months. I find the ordering process on line is easy and swift, and goods are usually with me within 2 to 3 working days.”

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Posted 3 months ago

“Another easy and pleasant placing an order, this time with Sam. Looking forward to receiving new stock. Thanks.”

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Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad the ordering process with Sam went smoothly and that you’re looking forward to the new stock. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“I had a query regarding my order. It appeared only one part had been delivered. I contacted Chris in customer services who was able to confirm that order had been despatched from 2 separate warehouses and was then able to get a some specific tracking information emailed to me within a very short time and I was able immediately to locate the apparent missing part. Great service - fast and efficient, personal and friendly. Great all round!”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad Chris could help and that you were able to locate the missing part with the tracking information provided. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Lindsay and Alison we’re extremely helpful and professional with their assistance with cartridge issue, which was immediately solved.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad Lindsay and Alison could help and that the issue was solved promptly. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Fast delivery, good price”

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Posted 3 months ago

“Always been responsive and orders delivered with out any problems, just a good service”

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Posted 3 months ago

“Thank you Chris for your very prompt response to my question about re-cycling and the subsequent help I received via links on the email.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad Chris could help and that you found the email links useful. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Caroline was very understanding and helpful. Thank you for being a real person!”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad Caroline could help and that you felt supported by our team. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“I had a cartridge problem which was dealt with very promptly and professionally in the chat by Simon Heath. I felt listened to and valued as a customer. Thank you”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad Simon Heath could help and that you felt listened to and valued as a customer. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Only received part order. This was corrected by Vicky at Cartridge People customer service and rest of the order was re lived the following day.”

Helpful Report

Posted 3 months ago

Good afternoon, I’m glad Vicky could help and that the rest of your order was delivered the next day. I’m sorry for the initial partial delivery. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 3 months ago

“Hi there. Can I say thank you to Sam for his excellent service today. He said he would get in touch with DPD to sort out my mis-dirrected parcel. He assured me that I will get a replacement order, with a priority delivery and a goodwill refund too. He dealt with my enquiry politely and appreciating my delema. Thank you again Sam, you are a credit to the company.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m really glad Sam could assist and that a replacement with priority delivery and a goodwill refund has been arranged. We’ll be sure to pass your thanks along. If there’s anything else we can help with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“Phil provided excellent service taking me through every stage of my order. On the basis of this I intend to use your company again”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad Phil could guide you through every stage of your order and that you’ll shop with us again. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“good service and product”

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Posted 3 months ago

“We are really pleased with the service recieved. We placed the order on a Friday morning, and got a call from Chris to double check our address as it did not look correct on their system. As a high value order, it was good that someone made the call, rather than the delivery go astray. It arrived safely Monday morning. Thanks”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad Chris could help and that you were happy with the service from start to finish. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

“easy website , prompt delevery never had a problem with this firm.”

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Posted 3 months ago

“Always pleasant to speak to on the phone and great delivery service”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your kind words. I’m glad you found our phone service pleasant and that the delivery was great. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 months ago

Cartridge People is rated 4.8 based on 129,994 reviews