Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,546 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,546 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was initially concerned with the delivery being delayed. I was reassured by Si Bennett that it was not a next day delivery. It transpired that I received my order 2 days after it was placed. The reassurance I received from Si was enough to put my mind at rest. Excellent service.”

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Posted 1 month ago

Good afternoon, Thank you for your kind words. We’re glad Si Bennett could reassure you and that your order arrived within 2 days. I’ll pass your thanks on to Si. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“Very pleased with the service we received today from Si Bennett after a mix up with delivery due to a courier error. This was resolved quickly and efficiently.”

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Posted 1 month ago

Good afternoon, Thank you for your kind words. We’re glad Si Bennett could help resolve the delivery mix-up quickly and efficiently. I’ll pass your thanks on to Si. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“Caroline couldn’t do enough to help me, super efficient and friendly too”

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Posted 1 month ago

Good afternoon, Thank you for your kind words. We’re glad Caroline could help and that you found her efficient and friendly. I’ll pass your thanks on to Caroline. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“Superb advice and support from Lindsay concerning compatible printers; possible alternatives and returns. All clear, concise and friendly. Thank you John”

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Posted 1 month ago

Good afternoon, Thank you for your kind words. We’re glad Lindsay could provide superb advice and support regarding compatible printers, possible alternatives and returns. I’ll pass your thanks on to Lindsay. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“Fast efficient service”

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Posted 1 month ago

“THE MAN WAS SO HELPFULL AND SORTED OUT MY PROBLEM”

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Posted 1 month ago

Good afternoon, Thank you for your kind words. We’re glad the team member was helpful and could sort out your problem. I’ll pass your thanks on to the team. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“Good service”

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Posted 1 month ago

“Quick and easy to order, love the fact you can be certain of what ink matches your printer, that is really handy. I also had an issue with delivery (the courier was at fault in this case) and Chris in customer services resolved this, he was so helpful and friendly. I would definitely recommend their services :)”

Helpful Report

Posted 1 month ago

Good morning, Thank you for your kind words. We’re glad ordering was quick and easy and that the ink matching is helpful. It’s great to hear Chris helped resolve the delivery issue and that you’re happy with the service. I’ll pass your thanks on to Chris. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“Gemma was really helpful today. She made sure I was put back on marketing to receive the voucher codes. I can't understand how I was taken off because I order by phone, not online, so I only got 10% discount.”

Helpful Report

Posted 1 month ago

Good morning, Thank you for your kind words. We’re glad Gemma could help ensure you’re set up to receive the voucher codes. We’ll look into why you were taken off and make sure the discount is applied correctly going forward. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“Marian very knowledgeable and helpful it was a pleasure talking with her.”

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Posted 1 month ago

Good morning, Thank you for your kind words. I am glad we have helped you. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“Cartridge people are very good, quick deliver, never any stock shortages to my knowledge. Pleasant to deal with.”

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Posted 1 month ago

“He knew how to look me up and dealt with my order expeditiously.”

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Posted 1 month ago

“Great support from Phil at the gang at Cartridge People.”

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Posted 1 month ago

Good morning, Thank you for your kind words. We’re glad Phil could help and that you’re happy with the service. I’ll pass your thanks on to Phil. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“I sent an email to say a cartridge I had been sent appeared to be faulty and had done all the necessary maintenance to try I correct the issue. I had a reply from Wiki within an hour to say he would send out a replacement. I have never had any trouble with purchases from this company before and highly reccomend them. Fantastic customer service, well done Wiki.”

Helpful Report

Posted 1 month ago

Good morning, Thank you for your kind words. We’re glad Wiki could help and that you’re happy with the service. I’ll pass your thanks on to Wiki. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“Very prompt service and fast resolution to my query.”

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Posted 1 month ago

“I had an issue with your Own Brand printer cartridge and emailed the company. Lindsay responded within the hour; she then helped me resolve the problem very quickly. Completely satisfied with the service.”

Helpful Report

Posted 1 month ago

Good morning, Thank you for your kind words. We’re glad Lindsay could help and that you’re happy with the service. I’ll pass your thanks on to Lindsay. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“I wrote with a problem with my printer and Lindsay replied promptly which was very helpful. Thank you.”

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Posted 1 month ago

“Melanie dealt with my request to cancel my order quickly with no fuss. I'd ordered the wrong ink cartridges by mistake so this saved me from wasted money.”

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Posted 1 month ago

Good morning, Thank you for your kind words. We’re glad Melanie could help and that you’re happy with the service. I’ll pass your thanks on to Melanie. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“My order was dealt with efficency and promptly, my delivery did not go so well. Evri did not notify me of my package arrival time and the delivery was made to a neighbour's outdoor post box 2 doors away even though I was in my home at the time. I knew nothing of the delivery until I received a picture of a post box I did not recognise as the delivery place. I had to look round my neighbours properties to match the box and fond my package. I reported this to Cartridge People and Sam was most helpful in helping locate my parcel.”

Helpful Report

Posted 1 month ago

Good morning. Thank you for your review. I am sorry to hear this about your delivery, but I am glad Sam was able to help you. If you need anything else, you know where to contact us. Kind regards, Cartridge People

Posted 1 month ago

“Very helpful when sorting my HP laser jet that rejected their cartridges - all working now”

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Posted 1 month ago

Cartridge People is rated 4.8 based on 129,546 reviews