Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,994 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very speedy turnaround from order to delivery. Cartridge People's own brand print cartridges work perfectly well in our Epson printer and last as long proprietary brands”

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Posted 1 month ago

“This company are so helpful and save you money thank you for the time you took to ring me with great advice and better products”

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Posted 1 month ago

“Great service from this company arrives quick well packaged original ink great service can recommend”

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Posted 1 month ago

“competitive price, quick and reliable service. I am always happy with the experience with Cartridge people.”

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Posted 1 month ago

“What I liked was that they rang me after I ordered to make sure I was happy with my order .Also I think they should rebrand as the Cartridge Family although you have to be a certain age to get the reference.”

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Posted 1 month ago

“Good price for what I needed and Amazon don't stock it”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Very quick service”

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Posted 1 month ago

“Ordered on the Thursday, arrived by 09.00 on the Friday morning - excellent service”

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Posted 1 month ago

Thank you for your kind words. We’re glad your order arrived by 09:00 on Friday and that you were satisfied with the service. Kind regards, Team Cartridge People

Posted 1 month ago

“I have used Cartridge People a few times as have found their prices are generally the lowest for my cartridges. I had reason to call their Customer Services team recently (because of a mistake of my own making!) and all was dealt with very easily - special mention to George for this, plus a very efficient return and refund process.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad George could help and that the return and refund process went smoothly for you. Kind regards, Team Cartridge People

Posted 1 month ago

“Bought this for my Canon pixma ix6850. So far so good . Hopefully won't damage my printer !”

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Posted 1 month ago

“Contacted Cartridge People regarding a recent purchase that appeared faulty . Solution offered and tried but unsuccessful . Replacement sent out immediately by Aden who was totally understanding to my request.”

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Posted 1 month ago

Thank you for your feedback. We’re glad Aden could assist and arrange the replacement promptly. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent customer service! My printer had trouble to recognise the cartridges I bought. I'm not good at all when it comes anything to do with computing..... I rang the customer service, Rachel was very kind and patient to guide me through step by step and solved the problem. I would give Rachel a ten stars if I could. I will definitely shop with Cartridge People again.”

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Posted 1 month ago

Thank you for your feedback. We’re glad Rachel could guide you through the steps and that you were satisfied with the help you received. Kind regards, Team Cartridge People

Posted 1 month ago

“Phil was very helpful in dealing with a problem I had with a compatible HP cartridge.”

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Posted 1 month ago

Thank you for your feedback. We’re glad Phil could help with the issue you had with the compatible HP cartridge. Kind regards, Team Cartridge People

Posted 1 month ago

“I’d like to thank Alison who tried to help me get a defective ink cartridge to work. Unfortunately, it was not very successful even with the clear step-by-step instructions given. To resolve this, I have being sent a new cartridge to replace the defective one. I have been a customer with the cartridge people for many years and I am extremely satisfied with the customer service experience”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We’re glad Alison could assist and that a replacement was arranged. We value your loyalty over the years and are pleased you were satisfied with the service. Kind regards, Team Cartridge People

Posted 1 month ago

“I had a problem with a ink cartridge. It had leaked in the bag, so I rang customer services. I sent photos of the damaged item and was promptly offered a replacement or refund by Marianne. I chose the replacement and this was received the following day. I have been a customer of Cartridge People for several years and have always been happy with the service received. This was the first time I had a problem and it was solved very quickly and satisfactorily. Thanks again for your swift action Marianne.”

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Posted 1 month ago

Thank you for your feedback. We’re glad Marianne could help and that the replacement arrived quickly. We appreciate your continued support. Kind regards, Team Cartridge People

Posted 1 month ago

“Quick service and reasonably priced. Thank you”

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Posted 1 month ago

Thank you for your feedback. We’re glad you found our service quick and the prices reasonable. Kind regards, Team Cartridge People

Posted 1 month ago

“Sam advised cleaning the contacts. I had misunderstood "chip"and rubbed the wrong area.”

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Posted 1 month ago

Thank you for your feedback. We’re glad Sam could advise on cleaning the contacts and help resolve the misunderstanding about the "chip." Kind regards, Team Cartridge People

Posted 1 month ago

“Alison rang me about 30 minutes after my email to customer service. She asked me for clarification about one confusing thing in my email. I had called the cartridge name wrongly, cyan instead of Magenta, gently without making me feel daft… The phone dropped off, but she rang back immediately, Talked me through the history of my query, diagnosed the problem, and immediately organised a replacement, at no charge, Brilliant customer service, wonderful to speak to a helpful real person. I hate AI. Outstanding customer service, a joy in our present time. I cannot recommend them enough. Thank you Alison. Keith”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re glad Alison could assist promptly, clear up the confusion, and arrange a replacement for you quickly and without any charge. Kind regards, Team Cartridge People

Posted 1 month ago

“I had an issue print smudging issue on my laser printer, not even sure the issue was with the cartridge. I contacted Cartridge People's Customer Support, initially looking only for some trouble-shooting advice with fixing the problem. I got an almost immediate response from George expressing concern. Bottom line is that 12hrs later I had a replacement cartridge. What excellent hassel customer service, thanks George and the Cartridge People.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re glad George could respond quickly and that you received a replacement cartridge within 12 hours. Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 129,994 reviews