“Dean's sales pitch was based just at the right level, (great salesman) and I think I got a good deal. The sales staff seem to work well as a team. Very pleased with my car and I would recommend CarStore Dundee to anyone who is thinking about changing their car.”
“From the moment I was met at the front door I felt the staff were all friendly and polite. The front of house staff were efficient and I was passed on to one of the managers who gave me a low down of the store. I was passed on to Michael, one of the sales team and he talked me through the whole sales procedure. He was professional and didn't push me to make a decision there and then. I would recommend the Car Store and especially Michael”
“From walking into reception to driving out with my car I can honestly say it's been a pleasure dealing with this branch of Peter Vardy. Nothing was a bother and the staff were all fantastic, from David who helped me find my car to Jamie who sorted out the paperwork and a few nice surprise extras. I will definitely be back. Thanks again to all the staff/new friends.”
“The staff at Car Store were very welcoming and clearly well trained. There was no hard sell but they were on hand to answer queries. This was a big plus : I have had occasions in the past when buying a car was stressful because the dealer was trying to push me hard towards certain vehicles. The transaction was also completed efficiently and there was follow up 2 days later to check that all was going well. My only, admittedly minor, complaint was that the canned music in the store was distractingly loud and obtrusive. Overall a welcome change from other car dealers. Thank you.”
“The member of the sales team that I dealt with (dean Mitchell) couldn't have done any more to help me, also very friendly. I'd definitely recommend anyone wanting a new or used car to pay peter vardy a visit.”
“Good customer service from start to finish - polite and courteous staff - carried out any repair requests within a reasonable time limit and without question”
“The whole shopping experience was completely different to any previous car buying, it was an amazing and pleasant experience. The environment, the staff, the little details at handover - I can't fault any part of the sales experience.”
“Friendly and couteous staff, showroom and cars extremely well presented.
Got excellant service from Michael Gorman (Dundee) when purchasing my car.
Thanks.”
“I loved the atmosphere of the showroom and your relaxed way of allowing my family and I to wander around and really get a good look at the cars. I had my first visit to the CarStore after unfortunately finding out that my previous car was a write off. I was quite upset and unsure about how to afford a new car but, straight away upon entering your store I felt more settled. Daryl was the sales guy who dealt with me right from the front door and I can honestly say he was very friendly and genuine from the beginning. Given that this was my first time looking into finance plans for purchasing a car, I was quite clueless, but he never made me feel like any of my questions were ridiculous, and always had an answer to help reassure me. I do believe he is an asset to your team and helped make my experience at your store a very enjoyable one. I also very much enjoyed my handover ( and pressing the big red button! ) and find that these extra touches set your business miles apart from other dealerships and businesses alike. I enjoyed my experience so much that my boyfriend came in two days after me and purchased a car himself! I am recommending you to everyone I have a chance to and, when the time comes for me to look for my next car, I can't wait to be back. Thank you very, very much!”
“Tony was lovely, not pushy and listened to what we wanted. He was genuine and a good sales man. My little girl had fun in the store too which was a bonus. Love my car, only thing i am disappointed about is I didnt get car mats.”
“We were actually in the store to cancel our original car because of late delivery but were introduced to our rep Ross who was asked to see if he could help us perhaps find another car. He could sense our anger and disappointment but he immediately put us at ease. He was serious when necessary but kept the mood light and made it into a pleasant experience. He could not do enough for us and in the end sold us our dream car. Ross surprised us by following up with a phone call at home to make sure everything was okay! Ross is an absolute credit to the store and we wish him the best of luck for the future. He turned what could have been a disaster into a positive happening and we now have a better car than originally ordered. Thank you so much Ross!”
