“Made an appointment to see about replacing our old car for a bigger car. Tony sent me over a video introducing himself and helped us find a suitable car from another branch and helped with the finance side of things. Couldn’t of asked for any more. Showroom is fab and such a great idea with having a kids area. Thankful for the great service”
“Excellent showroom, pleasant staff.
Salesman was very good and noted a couple of issues with the car which were to be rectified before handover. Unfortunately one of the issues was not fixed at all, this was NOT the fault of the salesman, I assume, rather, that of the workshop staff. The issue has now been fixed after handover.”
“"I pointed out a dent on the front wing before buying, the salesman acknowledged it and said it would be sorted before handover, it wasn't. Okay fair enough maybe the bodyshop person wasn't available, but I've spoken to two people at the carstore since then and am no closer to getting it fixed. Overall I'm fairly happy with the condition of the car and how it drives, but it's not been a particularly great experience since buying. No fault of the sales guy (Sean?) he was fine to deal with, and when I left a less than positive feedback comment a manager called me and asked to change my scoring to a higher one for the salesmans sake, bit weird and disingenuous but I don't mind as he was decent."”
“After a delay in car being ready for pick up, we are delighted to have a lovely car when we received it.
Kara our salesperson was a lovely girl to deal with.”
“From the moment we came in your salesman, John made us feel very comfortable. Always there to answer any questions but gave us plenty of space and never pressured us. A different experience from other car dealerships and certainly one they should take note of. Sorry we took so long to choose, but big thanks to John for his patience, turning something that can be a bit of a chore into a really nice experience.”
“We were delighted with the service we received from Ritchie from start to finish. Nothing was too much trouble, he was calming and reassuring whilst discussing our exchange and provided excellent knowledge of the cars. The facilities meant our daughter was occupied and even met a new friend.”
“I originally went into the car store to have a look with a view to buy a 2017 silver BWM 1 series at £17000. The salesman Mohammed asked courteously if he could help which he did as we also looked at others as well. We did eventually settle on the 1 series with help from Mohammed. The whole process was carried out no pressure with an impressive handover from the Vardy team. Car is excellent. Am very grateful and would recommend the Car Store.
Many thanks to Mohammed (very approachable) and the team.”
“"The salesman David was really helpful even when I changed my mind on cars and even though he was on holiday still made sure the process for my car ran smoothly "”
“first time visiting the carstore and was amazed by the place.
lovely music making you feel relaxed. the whole team are very helpful and patient.
big thanks to my salesman Richie for helping me choose the correct car that I love.
will certainly recommend to friends and family.”
