Car Shades Reviews

Name: Car Shades
Address: Unit 1, Bilsthorpe Business Park,, Bilsthorpe
Rating: 4.55

4.6 Rating 2,831 Reviews

89 %

of reviewers recommend Car Shades

4.6

Based on 2,831 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Car Shades 5 star review on 25th June 2025

Michael Blow

Car Shades 5 star review on 14th June 2025

Andy Walker

Car Shades 5 star review on 27th May 2025

Anonymous

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product”

Helpful Report

Posted 2 years ago

“I am really happy with the shades and they fit perfectly in my VW polo. However, the customer service from this company is terrible. I tried calling on two separate occasions (told I was 1st and 2nd in the queue) but after holding for more than 30 minutes I hung up as there was no answer. I emailed my query instead and even though this was responded to within 24 hrs, there was no customer service element to the reply I received and the text was very dismissive of my issue. I wanted help as I realised after fitting the shades that the small rear triangle windows are letting in a lot of light and making my baby uncomfortable so I simply asked if I could pay the difference for the pack that included those two extra shades. I was told 'no' without any sign of understanding or alternative suggestions to help me. The only option was to send the blinds I already have back at my own expense and reorder again, which is just not economical on either side. I'm sure this issue must happen all the time as you assume it's the large windows that let in all the light. The fact that you can't buy the shades separately to suit your car and needs is just ridiculous and it now means my baby is still in the sun and very uncomfortable. As I mentioned I was more than happy to pay the extra to upgrade my set even though I didn't need the boot shade, just to get the two small triangle shades which would have completely solved my problem. Unfortunately, even though it is a good product, the customer service and after sales support is non existent and there was no compassion for the needs of myseld and of my baby.”

Helpful Report

Posted 2 years ago

Hi Sarah We apologise that you haven't experienced the level of customer service that we expect and apologise for any inconvenience this has caused. We do sympathise with your situation and your feedback is fair and valid, however, the reason that we don't sell windows individually is because of how they are manufactured in sets, i.e. we manufacture either Rear Door Sets, or Full Sets at any one time, we don't, unfortunately, manufacture singular windows on their own. We do however review this regularly and is feedback we have received in the past, therefore this may be something we introduce in the future although we do not have a timeframe on this. Sorry again for any inconvenience and we will use your comments to help us improve in the future. Thank you Car Shades

Posted 2 years ago

“Of course there are many cheaper options on Amazon but nothing of this quality. Tailor-made to exactly fit my car, the fit and finish are excellent. Opaque enough to effectively block the sun but transparent enough to see through. Good value considering the quality.”

Helpful Report

Posted 2 years ago

“The shades are good quality. But if there was a zero star option I would have chose that for customer service. One of the clips that secures the shade in has fallen off due to the recent heat unsticking the pad. I have tried to call on 4 seperate occassions wiht no luck. I emailed and was told to call. Awful service. Currenlty on the phone in queue, 46 minutes and 34 seconds of being first in queue (and counting).”

Helpful Report

Posted 2 years ago

Hi Shaun We apologise that you haven’t had the level of customer service we would expect you to receive, we are experiencing a high level of calls at the moment so we are sorry you have been unable to reach us. We will however get some more clips out in the post to you asap. Sorry again for the inconvenience. Thank you Car Shades

Posted 2 years ago

“Bought shades for my Tiguan. Easy to fit in seconds. The colour print of how to fit was to dark to see the position of the clips clearly. but l worked it out.”

Helpful Report

Posted 2 years ago

“Amazing value, and great fit. They also allow the windows to open when my granddaughters are in the back.”

Helpful Report

Posted 2 years ago

“Shades are excellent quality, but don't fit despite being assured by your sales team that they would. Have spent over 2 1/2 hours queuing on the phone (2 different numbers) during the past 2 days in an attempt to return them for a refund. Very concerning!.”

Helpful Report

Posted 2 years ago

Hi Peter - sorry you were unable to reach us on the phone. If you would like to send us any images you have of the fitting issue to reviews@carshades.co.uk we'll see how we can help. Thank you Car Shades

Posted 2 years ago

“Easy to follow instructions, fits perfectly and great quality product.”

Helpful Report

Posted 2 years ago

“Absolutely terrible, no communication the shades did not fit . I have sent them back still no refund or reply to my email seem like one big scam !!!!”

Helpful Report

Posted 2 years ago

Hi Lee - we apologise that you haven't received the level of customer service we would expect you to receive. We can assure you this isn't a scam and we are looking into this as a matter of urgency. We will be in touch again asap and apologies for the inconvenience this has caused. Thank you Car Shades

Posted 2 years ago

“Great quality and brilliant fit. Service was excellent really fast delivery.”

Helpful Report

Posted 2 years ago

“I am giving you no stars as I have never received the goods, it appears I can't give no stars so I have to give one star for no goods how can that be fair!!!!!!!!!!!”

Helpful Report

Posted 2 years ago

Hi Gary We are sorry that you have not yet had your Car Shades, a member of our customer services team will contact you to discuss this with you. We apologise for any inconvenience. Thanks Car Shades

Posted 2 years ago

“Delivered promptly in good pagageing and fitted ok in 10 mins per side”

Helpful Report

Posted 2 years ago

“Love love love these! Have just bought a second set for my husbands car as I can’t be without them in mine :) Shades just the right amount to keep my little one comfortable whilst also letting me see out the rear windows. Especially great for motorway driving. Our old overdoor shades were very flappy! Highly recommend”

Helpful Report

Posted 2 years ago

“The quality of the shades is very good but the clips for the rear door shades have no round profile section to clip the wire exterior frame into.”

Helpful Report

Posted 2 years ago

“Easy to order for my Mokka and, a perfect fit. I love the fact you can have the window down for air and it still blocks the sun and bugs. So much better than tints which is what I was going to get.”

Helpful Report

Posted 2 years ago

“Good quality and fit”

Helpful Report

Posted 2 years ago

“Perfect fit. Easy to install. Look great and work as described.”

Helpful Report

Posted 2 years ago

“Great job”

Helpful Report

Posted 2 years ago

“Excellent fit Mini Clubman F54 suits our perfectly, arrived earlier than expected, very easy to fit and remove.”

Helpful Report

Posted 2 years ago

“Not worth the price”

Helpful Report

Posted 2 years ago

Hi - we are sorry you’re not happy with your Car Shades, please be aware if you did want to return them you are covered by our 30 day money back guarantee. Or if there is an issue with them please do let us know by emailing us at reviews@carshades.co.uk and we’d be happy to see how we can assist further. Thanks Car Shades

Posted 2 years ago

Car Shades is rated 4.6 based on 2,831 reviews