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Car Shades Reviews

4.6 Rating 2,831 Reviews
89 %
of reviewers recommend Car Shades
4.6
Based on 2,831 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Could Be Better

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Anonymous
Anonymous  // 01/01/2019
For a product that was worth 76,06 € its' value included delivery at the time i bought it(it was black Friday) i was informed from DHL when it arrived at the customs of Greece that i should pay 67,52 € more for duty tax/charge in order to deliver it. If you are from Greece and you are willing to spend a small fortune to get 4 shades (after all they are shades of nothing special species) you can go forward to. I returned it to the CarShades.uk company and now i am waiting to have my refund of 76,06 € to my credit card. Totally unacceptable this policy( whoever is responsible) that does not inform in time consumers for the exact extra money that they are expecting to pay at Customs to have full knowledge for making their budget and decide if they can afford to buying it or not. They don' t have serious after sales policy. I sent them 3 messages to find out when am i supposed to get the refund but no response by them. I had to make an objection through paypal to get money back. Not trustful company.Waste of time and money. Τhey pay no attention to you especially when it has to do with refunds. Κeep away if you have self-respect. Anastasios from Greece.
Helpful Report
Posted 4 years ago
Hi Anastasios - we respect and understand the frustration that you have detailed in your feedback. However, customs and shipping fees are not costs that are charged or controlled by ourselves, they are fees applied by the specific country's customs department and the shipping company who charge the handling fee, therefore unfortunately it isn't possible for us to advise what charges you will face. We don't of course charge for VAT on your purchase with us, hence why you are then charged the duty locally. We apologies for any inconvenience this has caused and we have made our customer services team aware you are waiting for a response regarding your refund. Thank you Car Shades
Posted 4 years ago
Update 2 - Hi Anastasios, we understand from speaking to the courier that you have rejected the item, however we have raised a query on this order to understand why the charge was so high. We'll contact you directly with the outcome. Thank you
Posted 4 years ago
i have wanted some of these shades for my dacia logan for a while, my main reason for choosing them over 'tinting' is that i can remove and use them on my next car or sell them. i was quoted £160 to tint my rear windows, these cost me £50 on a black friday deal. no brainer really. anyway, they are a doodle to fit and do exactly what i needed, which in my case is add a bit of security from prying eyes. so tbh, i will use this company again as i like the product a lot :)
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Posted 4 years ago
I brought these shades for my son's car they are well made and look great I also have a set great value for money
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Posted 4 years ago
2nd time purchase . Quick delivery , well fitting blinds with easy to follow instructions and highly recommended.
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Posted 4 years ago
Excellent product and great service. Plus the bonus of black Friday discounts. Well recommended.
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Posted 4 years ago
You don’t care about costumer support, I paid 19£ for shipping management and got myself having to deal with the product being stuck at the borders! Don’t buy from this store!!
Helpful Report
Posted 4 years ago
Hi Samuel - we are sorry to learn of your opinion that we don't care about customer support, that honestly isn't the case, therefore if you do require any further assistance with your order please email us at reviews@carshades.co.uk. However, in relation to the charges mentioned in your feedback, for international orders we do not charge VAT, therefore orders are subject to local import duties and taxes and also handling fees by the shipping agent. These are charges are not set by us and are outside of our control, therefore, we understand that this can be frustrating and lead to a disappointing experience, but unfortunately not something that we are able to change. Thank you Car Shades
Posted 4 years ago
Great window shades, Instructions leave a lot to be desired.
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Posted 4 years ago
Very impressed very easy to fit
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Posted 4 years ago
Purchased my car shades and it arrived in really good time. It's not my first time buying from car shades anyway. Product is good quality and works just fine
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Posted 4 years ago
This is the third set, I recently changed my car so bought another set, plus the other sets for my old car and my wife's car. The shades are great, delivery is quick and if you ever need to contact customer service they are great. Highly recommend them.
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Posted 4 years ago
The net itself is well made and very high quality. But the shape is slightly out of the car window size so fitting with a little distortion. And clips are very tight to attach to the net but they are robust once you attached.
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Posted 4 years ago
Wouldn't buy any other shade
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Posted 4 years ago
Honestly so happy with this decision. Held off for quite a few months but finally ordered the shades for our Jaguar F-Pace and am so happy with the outcome, so much better for our child in the back seat.
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Posted 4 years ago
you should properly inform customers about the final cost of your product in Europe. Apart from the cost of the product for 35 gbp, I had to pay the shipping cost for 29 gbp and european VAT for about 33 €. as you can understand your product is very good but the final cost is prohibitive.
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Posted 4 years ago
The shades are ok… i would not describe them as premium quality. However, they are not poor quality. They are tailor fit but not to the best possible fitment. The clips are rubbish and they need some sort of instruction with each clip labelled. All in all a 6/10 !
Helpful Report
Posted 4 years ago
Hi - we are sorry to learn you've had issues with fitting your Car Shades and the clips. In case you need any further help the videos on this page may help https://www.carshades.co.uk/information/information/how-to-fit-your-car-shades-video-guides However, if you need further assistance or would like any more clips sent to you please do contact us at reviews@carshades.co.uk Thank you
Posted 4 years ago
Quality product worth having
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Posted 4 years ago
Bang tidy shades for my Giulietta. As ever with carshades, delivered in good time, top quality and helpful customer services
Car Shades 5 star review on 3rd December 2021
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Posted 4 years ago
Love them, arrived quickly and fit perfectly. Tried cheaper products but so much better having ones that fit properly, don't let gaps of sunlight in, don’t get wet or can’t open windows with.
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Posted 4 years ago
Perfect fit and quality great
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Posted 4 years ago
Shades are a perfect fit for all rear windows on my Carens.
Car Shades 5 star review on 2nd December 2021
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Posted 4 years ago
Car Shades is rated 4.6 based on 2,831 reviews