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CarMats.co.uk Reviews

4.9 Rating 53,615 Reviews
98 %
of reviewers recommend CarMats.co.uk
4.9
Based on 53,615 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CarMats.co.uk Reviews

About CarMats.co.uk:

Our bespoke carpet and rubber car mats fit seamlessly into your vehicle. Not one-size-fits-all, our car mats are hard-wearing and come perfectly tailored for any car model and make.

All of our car floor mats are made to order in the UK and even better... you’ll get FREE delivery on orders over £30.

Visit Website

Email:

hello@carmats.co.uk

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CarMats.co.uk 5 star review on 24th July 2025
Robert Newman
CarMats.co.uk 5 star review on 24th July 2025
Robert Newman
CarMats.co.uk 5 star review on 24th July 2025
Kara Knowles
CarMats.co.uk 5 star review on 24th July 2025
Kara Knowles
CarMats.co.uk 5 star review on 24th July 2025
Kara Knowles
CarMats.co.uk 5 star review on 23rd July 2025
Steven Neale
CarMats.co.uk 5 star review on 22nd July 2025
Anonymous
1251
Anonymous
Anonymous  // 01/01/2019
Great mats... eventually. Huge delay in delivery compared to other online suppliers, with COVID 19 cited as reason for delay. That said, customer service very helpful when contacted.
Helpful Report
Posted 4 years ago
Thank you for your order & for leaving a review. Unfortunately we've experienced delays in our factory due to COVID-19, these were worse than anticipated and delayed orders for a period. We notified our customers of the delay and updated them as we could as the delay progressed. We apologise for the inconvenience this must have caused. Happily we are now running at normal lead times and delivering orders within a week.
Posted 4 years ago
The car mats are lovely but the amount of time I had to wait was ridiculous
Helpful Report
Posted 4 years ago
Thank you for your order & for leaving a review. Unfortunately we've experienced delays in our factory due to COVID-19, these were worse than anticipated and delayed orders for a period. We notified our customers of the delay and updated them as we could as the delay progressed. We apologise for the inconvenience this must have caused. Happily we are now running at normal lead times and delivering orders within a week.
Posted 4 years ago
Very slow delivery but items good
Helpful Report
Posted 4 years ago
Thank you for your order & for leaving a review. Unfortunately we've experienced delays in our factory due to COVID-19, these were worse than anticipated and delayed orders for a period. We notified our customers of the delay and updated them as we could as the delay progressed. We apologise for the inconvenience this must have caused. Happily we are now running at normal lead times and delivering orders within a week.
Posted 4 years ago
Took a long time to get here but they fit pretty well and look good.
Helpful Report
Posted 4 years ago
Thank you for your order & for leaving a review. Unfortunately we've experienced delays in our factory due to COVID-19, these were worse than anticipated and delayed orders for a period. We notified our customers of the delay and updated them as we could as the delay progressed. We apologise for the inconvenience this must have caused. Happily we are now running at normal lead times and delivering orders within a week.
Posted 4 years ago
Happy with my car mats but had to reorder as my first order did not arrive. Otherwise, I would have rated them higher.
Helpful Report
Posted 4 years ago
Thank you for your order & for leaving a review. Unfortunately we've experienced delays in our factory due to COVID-19, these were worse than anticipated and delayed orders for a period. We notified our customers of the delay and updated them as we could as the delay progressed. We apologise for the inconvenience this must have caused. Happily we are now running at normal lead times and delivering orders within a week.
Posted 4 years ago
As ordered. Very smart
Helpful Report
Posted 4 years ago
I waitted for 3 week to be delivered, but it fits car well.
Helpful Report
Posted 4 years ago
Thank you for your order & for leaving a review. Unfortunately we've experienced delays in our factory due to COVID-19, these were worse than anticipated and delayed orders for a period. We notified our customers of the delay and updated them as we could as the delay progressed. We apologise for the inconvenience this must have caused. Happily we are now running at normal lead times and delivering orders within a week.
Posted 4 years ago
Unfortunately I was waiting a longer time than I had hoped for the mats due to COVID, however I received a prompt reply when I asked for a refund and this was honoured immediately.
Helpful Report
Posted 4 years ago
Easy process of ordering. Delivered on time. Quality mats.
Helpful Report
Posted 4 years ago
Mats took longer than expected to arrive but although it missed Mothes day I was more disappointed with the quality I was expecting of the mats. I bought the next to top range mats and I am glad I did not pay more for the top of the range. The mats are poorly stitched and badly finished. I actually went over it and trimmed the edging. Next time I will pay a professional to make my mats.
Helpful Report
Posted 4 years ago
Ordered super mats Though I was going to get something above average mats. Was mistaken no better than the ones I have already and only paid £28 for them not nearly £47. Some of the edging is poor in places, stitching okay but has not been trimmed. Overall not happy as expected something better. Will see how long edges last.
Helpful Report
Posted 4 years ago
Just tried the mats delivered to me last week, I had to force the front drivers into the seating and the rear mats do not have any seating fixture.
Helpful Report
Posted 4 years ago
Ordered a set of mats for a birthday gift, the website stated 3-9 days which was ideal. I received an email 6 days later to inform me my order would be with me soon. Unfortunately that's where things started to go wrong. The mats were not delivered until 15 days from order date, customer service did offer a token refund but could never confirm an exact date for delivery, which in my opinion is not good enough. The birthday was missed. When the mats eventually arrived they were of good quality.
Helpful Report
Posted 4 years ago
Hi Ashlee Thank you for your order and for leaving a review. Apologies for the slight delay on your order, I can see from our system that this was delivered on the 11th working day, whereas we aim to deliver within 9 working days. As a gesture of goodwill, we offered a refund which covered the delivery charge plus an additional 5%.
Posted 4 years ago
Whilst these are so much cheaper than the manufacturer's originals they serve the purpose, they are durable too so I imagine and plan to get many years use from them. Thank you
Helpful Report
Posted 4 years ago
I ordered middle and back row floor mats both have came a different shade as to what they were supposed to come as the edge trims are unfinished im not happy never again
Helpful Report
Posted 4 years ago
Good quality mats but has been sent with the wrong colour trim
Helpful Report
Posted 4 years ago
Good quality. My mats sort of fit, but they didn't have my exact model so only myself to blame really.
Helpful Report
Posted 4 years ago
They do look good. Sort of expected a little better quality, I picked the 2nd best option. I thought the material would have been a little thicker. The trim colour is great and matches my cars dash and fittings so looks really good, although in some places it lifts at the edges around corners. I didn't get the extra part for wear under the feet, I do expect it will wear out fairly soon, it is showing wear after two months of use. Overall they look good and do fit nicely to my car (Celica 2001) but there are some issues I wouldn't expect for the price.
Helpful Report
Posted 4 years ago
Mats of the good quality expected. Only downside was a rather long wait of nearly 3 weeks to receive them.
Helpful Report
Posted 4 years ago
They fit perfectly
Helpful Report
Posted 4 years ago
CarMats.co.uk is rated 4.9 based on 53,615 reviews