Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 90,311 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 90,311 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0203 788 7845

Email:

custservice@carparts4less.co.uk

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Car Parts 4 Less 5 star review on 23rd February 2024

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointing. To collect an item which I paid online, it took 30 minutes. Better to buy from local shop.”

Helpful Report

Posted 4 months ago

“Never received item. Still waiting!”

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Posted 4 months ago

“wrong oil filter supplied in store”

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Posted 4 months ago

“Ordered a Bosch air filter, was given a different manufacturer, young guy that served me said there was no difference! Not the point.....I asked for a Bosch, paid for a Bosch....guess my next comment. I ordered -18 apple screen wash was given -8, same young guy said " you ordered apple" but clearly didn't read the order ! Maybe some staff with a better attitude and you may keep me as a customer.”

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Posted 4 months ago

“I returned my unused item but I am still waiting for my refund.”

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Posted 5 months ago

“Invoice no 04299369 . Item returned on 11/11/2023. Expected payment 90.08 . Until now the money is not credited back into my accounts. Today is 21/11/23.”

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Posted 5 months ago

“Radiator had bent fins and was clearly used evident from oil stains and marks left on it by fitting. All protective packaging in the box was missing. I returned it immediately in the shop I collected from. I paid full price for a new part and expect to receive new. Disappointed and waste of my time.”

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Posted 5 months ago

“Euro car parts Woodford branch is probably the worst repeated customer service as I have ever had. Just so poor with blatant lies just to get the queue down and the longest wait (repeatedly) I have had for items purchased online. Only having to go there due to location and close proximity of where I live”

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Posted 5 months ago

“There was a queue when reached for collection and only one till was serving. After waiting for 15 mins when saw still same customer was being served, it was decided to call customer service to get it addressed and cancel the order as online order meant to be better served by quick collection. Thank you for taking feedback and refund.”

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Posted 5 months ago

“Not sure why to accept orders that you can’t fulfil! Waste of time The refund states I returned the item whilst I never got the item in the first place!”

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Posted 5 months ago

“Zero stars I bought 3 sets of wiper blades off line because of a discount They sent the wrong wipers I was told I’ll have to wait at home for half a day for pick up I can’t do that I had to waste more money driving to the nearest store They wouldn’t give me a swap because of there fault I had to pay full price for them Absolute joke Obviously never buying from again”

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Posted 5 months ago

“Zero stars Absolute joke”

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Posted 5 months ago

“Placed order for click and collect. Different brand handed over next day as they don't had actual item in store. Next day revisited store for return but they don't had staff to process online items refund but euro car parts Slough was open for sales only. Ridiculous customer service.”

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Posted 6 months ago

“The part didn’t have the correct union so had to go main dealer and was almost the same price”

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Posted 6 months ago

“Ordered something I never got waste of my time”

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Posted 6 months ago

“Avoid this company. Supplies wrong size brake disc as 2 types avail. They didn't tell me this. Caused no end of issue's getting replacements at short notice from another supplier”

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Posted 6 months ago

“Got the parts back to my car realised they had been opened..was on my lunch break so didn't have time to go and have them swapped. Knowing they were special order and would take a day or so to receive replacements. My car needed them as it had failed the MOT! Reported it the same day and was told I accepted them. I get that. But whey where they no checked by the staff who sent them! Would only use as a last resort!”

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Posted 6 months ago

“Ordered a garden sprayer begining of the week, drove 12 miles to pick it up on the Friday only to be told it has been sent back and that my money would be refunded to my account. Very poor service.”

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Posted 6 months ago

“Absolute rediculouss customer service as called them several times regarding delivery option which was as if they deliberately switched off delivery option from their side on their website to save few extra quid customer service is appalling all of them are un experienced telling different things...”

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Posted 6 months ago

“Parts missing out of the box after spending over £550.”

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Posted 6 months ago

Car Parts 4 Less is rated 4.5 based on 90,311 reviews