Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,749 Reviews

94 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm afraid there was a fault in the trousers but did not realise until I had worn it so didn't like to return”

Helpful Report

Posted 8 years ago

Hi, We are really sorry that you have received a faulty Pyjama Set please return and we can either exchange or refund you, a free returns slip was enclosed with your order, Kindest regards Camille

Posted 8 years ago

“Too small yet that size fits me fine with other makes"”

Helpful Report

Posted 8 years ago

Hi Susan, You can exchange or return your purchase, a free returns label was enclosed with your order, Regards Camille

Posted 8 years ago

“Large choice of nightwear rather than the current trend for chemises or pyjamas”

Helpful Report

Posted 8 years ago

Thanks for taking the time to leave us this great review - we appreciate your feedback and are glad to see you're happy with your purchase.

Posted 8 years ago

“I ordered two pairs of pyjamas, size 18/20, one cotton and one fleece. I normally buy my PJs in Sainsburys and their size 18 is perfect for me, but I think the sizing on both pairs of the Camille PJs I bought is very stingy. The pyjamas are too tight to sleep comfortably in, so it's back to Sainsburys for me I'm afraid..”

Helpful Report

Posted 8 years ago

Hi, We're really sorry to hear that the pajamas do not fit, we can exchange your pajamas for a different size, a returns label was enclosed with your order. Kind regards Camille

Posted 8 years ago

“Beautiful nightie, perfect fit, but advertised as 'brushed cotton' and when I received it noted it was 65% polyester! Very misleading advertising. Had to send it back for refund as I am nearly 80 and like brushed cotton for warmth!”

Helpful Report

Posted 8 years ago

Hi Rosemary, We are really sorry regarding the error for the material content, We have corrected this and was like to give our sincere apologies for any inconvenience caused, Kindest regards Camille

Posted 8 years ago

“the dressing gown was lovely, but the sizing was too big, had to order a 16/18, which was too big. I needed a 14/16, wish you could do this size!”

Helpful Report

Posted 9 years ago

Hi Tina, I have checked and we have the Dressing gown in size 12/14 if you would like to exchange a free returns slip was enclosed with your order, Kindest regards Camille

Posted 9 years ago

“I have had to return my swimsuit. It was really nice, I decided to keep it, cut off labels etc.. But for some reason I could not remove the sticky label that reads"removal pads" on the breast area. Someone suggested I soak it but couldn't do this and then find I was still unable to remove it and couldn't return.”

Helpful Report

Posted 9 years ago

Hi Sarah, We're really sorry to see that there is a problem removing the sticky label from the swimsuit, I have emailed you as I am sure we can fix the problem. Kindest regards Camille

Posted 9 years ago

“I ordered 2cammie tops in size 20 because size 18 Was not available.on arrival I discover they are so small they would be more like a size 14 ! Also disappointed with the nightdress I am returning both in the hope that you now have correctly sized the camomile tops as the quality, style and colour is lovely.”

Helpful Report

Posted 9 years ago

Hi Anne, We're sorry to hear that the Camisole top and nightdress didn't fit, a returns label was enclosed with your order, I am sure we can fix the problem. Regards Camille

Posted 9 years ago

“Quality isn't great. Stitching isn't very secure.”

Helpful Report

Posted 9 years ago

Dear Elaine, We are sorry to see that you were not happy with the Gold Leopard Onesie that you have purchased, please call or email us I am sure we can fix the problem. Regards Camille

Posted 9 years ago

“One item which I ordered was correct. I ordered Two items but the nightdress was nothing like the one I ordered, not in style or colour so I have had to return it.”

Helpful Report

Posted 9 years ago

Dear Jane, Thanks for getting in touch and leaving us the feedback, we're really sorry to hear that the Nightdress wasn't as you expected, once we have received your returned item your refund will be processed, a credit will automatically be applied to your credit card or original method of payment, Thank you for shopping with Camille.

Posted 9 years ago

“Great service and product. I just wish there were more good brand sports undies, bigger bra sizes and PJ shorts and vest sets given the competition out there; oh and a CollectPlus returns label in the parcel, rather than Royal Mail?”

Helpful Report

Posted 9 years ago

Hi Erica, You can now use CollectPlus to return your unwanted items to us, Simply visit http://www.collectplus.co.uk/Camille to find your local CollectPlus store and to purchase your returns label for £4.49. For more information about this service please visit our website,

Posted 9 years ago

“Price was good and delivery was free which was great. Product hasn't arrived so can't review however some forms of tracking service would be a great help. But saying that called the company up and they were polite and as helpful as they could be.”

Helpful Report

Posted 9 years ago

Thank you for your review. We hope that you have received your parcel, Please email or phone us if you parcel has still not arrived.

Posted 9 years ago

“The Melody bra range has always been my favourite as it is a great fit. However I have noticed that the recent purchases have changed design slightly and the quality has reduced. For example the clasp is now 2 hook instead of 3 hook and the material is a little cheaper. The fit is still adequate but prefer the older ones.”

Helpful Report

Posted 9 years ago

Thank you for your review. We are pleased to hear that you are happy with your new bra, Thank you for shopping with us at Camille.

Posted 9 years ago

“I have bras from you already, and am pleased with them, I have recently ordered two more, different styles, and the same size I ordered before, and the both hardly covered any of my breast, the cup was so small on the both of them. I realise this isn't your problem, but I was surprised that it was the saem on both bras, I haven't changed size, as I mentioned the others were fine, I returned them and you were very prompt on refunding me, which I really appreciate, but it's a shame I had to do that, I don't want to have to keep sending them back because they are usually very good.”

Helpful Report

Posted 9 years ago

Thank you for your review. We are sorry to hear that you are not happy with your new purchase of bras from us, We deal with our returns straight away so we are pleased to hear that you received your refund straight away. Thank you for shopping with us at Camille.

Posted 9 years ago

“The purple Size 16 pyjamas were made from lovely fabric with the trim on the top matching the satin trousers but sadly the top was too small compared with spacious trousers and I have returned them”

Helpful Report

Posted 9 years ago

Dear Rosalyn, Thank you for your review. We are sorry to hear that you are not happy with your new pyjamas, As soon as we received the parcel back we will deal with your request straightaway. Thank you for shopping with us at Camille.

Posted 9 years ago

“Ordered a size 14/16 as a gift. Was to tight a fit so will return and ask for a bigger size :/ Quick delivery though.”

Helpful Report

Posted 9 years ago

Thank you for your review. We send all our parcels out asap so our customers aren't waiting to long.

Posted 9 years ago

“cant review as not received order yet”

Helpful Report

Posted 9 years ago

Dear sharon, Thank you for your review. We are sorry to hear that you have still not received your parcel yet, Please email us and we can look into this issue for you.

Posted 9 years ago

“for the moment we are december the 17 and we have not yet receive our order! what'shappen thinks for your quick answer Manuel Prudhomme”

Helpful Report

Posted 9 years ago

Thank you for your review. Please email us and we can look into this for you.

Posted 9 years ago

“Old fashioned looking dressing gown - looks better on line than it does when it arrived.”

Helpful Report

Posted 9 years ago

Dear Eileen, Thank you for your review. We are sorry to hear that you are not happy with your new dressing gown, You are more than welcome to send the item back for a refund or exchange as long as the item is in resalable condition and still has the tags attached. Thank you for shopping with us at Camille.

Posted 9 years ago

“Item received, not yet passed on , 25th Dec; gift.”

Helpful Report

Posted 9 years ago

Thank you for your review. We are pleased to hear that you have received your purchase, We hope that they are happy with the new gift. Thank you for shopping with us at Camille.

Posted 9 years ago

Camille Lingerie is rated 4.7 based on 8,749 reviews