Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,189 Reviews

95 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,189 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 10th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“kkkllmkjiojijo”

Helpful Report

Posted 1 year ago

“Having purchased Camille Maxi briefs for many years, and been very happy with them, I now find that they have been changed slightly, being wider all over but shorter in the body, so not giving the comfort or coverage previously enjoyed!! Very very disappointing. I have no idea why this change has happened, whether it's a different factory involved in the manufacturing or an over all design change, but either way it is not for the better. It is a relatively recent change as my last purchase was only last October and there was no issue.”

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Posted 1 year ago

“Item was ordered for my mother as she already has the same item. Sizing all wrong , supposed to be a size 40 C and doesn’t go anywhere near to fastening. I am a 34 DD and it just about fastens on me”

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Posted 1 year ago

“I don't have received my order”

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Posted 1 year ago

“I am still waiting för delivery of my order 27 february no WEB1275163.”

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Posted 1 year ago

“I do not recommend the purchase to customers outside the UK. I placed an order on January 22nd for Italy and as of today February 3rd it has not yet been shipped. Only after my reminder was I told that there was a problem with the courier but no delivery forecast. On the other hand, I was inundated with emails advertising products for sale but no word on contractual fulfillment Totally unreliable”

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Posted 1 year ago

“i went all the way to rousley peak village to find the store is no longer trading i was livid this was sunday 29th jan i had tried to place the order on the computer but i thought i would fetch it from there instead i rang you up on the 30th and explained to the person was saying that in had nothing to do with you as it was a concession but it was still on you site it cost me petrol and my time and no joy from the person i spoke and also the sale you would have had”

Helpful Report

Posted 1 year ago

Hello, We are very sorry for the experience you have had. Unfortunately this concession is staffed and managed by Leading Labels who had not informed us of this store closing. Since your call we have removed this from our website so that we do not give anyone else the wrong information. As advised on the phone we are more than happy to help you with ordering from us either online or over the phone. Should you have any further questions or need and further help please let us know and we will be more than happy to help you. Kind Regards

Posted 1 year ago

“Have not received my package but it states on tracker it was delivered on the 19th January 2023 and proof of delivery was a snapshot of Camille reception??”

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Posted 1 year ago

Hello, I am sorry your order has not arrived, please can you contact us via phone or email and we will look into this for you. Kind regards

Posted 1 year ago

“I paid for next day delivery but received it over a week later and haven't received a refund”

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Posted 1 year ago

Hello, We are sorry your item has arrived late, Please email us and we will look into this further for you. Kind regards

Posted 1 year ago

“Bad sizing”

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Posted 1 year ago

We are sorry you are not happy with your order, Please send back your order for a refund or exchange. Kind regards

Posted 1 year ago

“still awaiting delivery, ordered November 30th stated 3-5 days, it is now 11 days and still no sign”

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Posted 1 year ago

Hello, I am sorry your order has not arrived, please contact us by email or phone and we can look further into this for you. Kind regards

Posted 1 year ago

“I have been asked to write a review on goods ordered but have not turned up, what does one say?”

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Posted 1 year ago

We are sorry to hear Royal Mail has lost your order during transit. A full refund has been issued back to your account.

Posted 1 year ago

“I ordered a pair of satin pyjamas. When they arrived they were not satin. The pattern looked as it had in the picture, but the description was simply wrong. I returned them. Very disappointing.”

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Posted 1 year ago

Thank you for you review - We are sorry to hear you were not 100% happy with your order.

Posted 1 year ago

“I am really surprised you have sent me this email. I sent the item back to you on 10th Oct 2022 with enclosed letter explaining that it was the wrong size = although the label says 14/16 size it looks like 10/12 size, so tjght I couldn't even do the front zip. I asked for a refund, which I haven't received yet: obviously judging from this email I see the reason why (see attached certificate of posting). So I now wait to hear from you with my refund”

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Posted 1 year ago

“I ordered a bra and paid for it and it never was delivered. Post Office never got it and after telephoning on 1/11 at 14.05 discovered it was never despatched. Cancelled order ! No service at all requested an apology and never got that ( why am I not surprised!). Been into your outlets a few times and they are great but ordering online rubbish. Does Customer Service exist in your business ?”

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Posted 1 year ago

“LAST SEASON AND THIS I ORDERED PURPLE PYJAMAS AS ADVERTISED VERY CLEARLY BUT RECIEVED GREY, EVEN THO I SPOKE TO THEM. PROBLEM NOT RESOLVED. SO GAVE UP, SADLY”

Helpful Report

Posted 1 year ago

Hello, The pyjamas you ordered are the pyjamas you received - The are a light purple colour with purple and pink hearts. Kind regards

Posted 1 year ago

“The bra itself is nice to look at but didn’t have the correct size I wanted which was disappointing when ordering online.. very tight around the back which is very uncomfortable..”

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Posted 1 year ago

Thank you for your review, we are sorry that the item you order wasn't correct. Please use the free returns label if you would like to send the item back for a refund.

Posted 1 year ago

“I was so disappointed with this and had to return. I ordered normal bra size which gave no support whatsoever. My prosthesis flopped down to my knees 🤪 too heavy. I think if I had been able to adjust the straps it would have helped. I have been looking for a comfortable bra like this at an affordable price for years!”

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Posted 1 year ago

We are sorry to hear you had to return the Bra you ordered from us. Thank you for shopping with us, we hope to deal with you again.

Posted 1 year ago

“I used to like your shapewear body, but you now only have one style and after wearing it for years it has become very boring. I The range you have chosen to keep is not the most comfortable, the lace can be a bit irritating, and the colours are uninteresting (why does shapewear have to be black, white and neutral?). The range you used to sell was much better. Unfortunately, I will have to keep wearing it as it the only reasonably priced body without a back bra fastening I can find. Owing to a dexterity problem I cannot fasten a bra”

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Posted 1 year ago

“Nothing like the photo !! Cheap material!! Returning to China is at buyers cost so I'm not going to bother.dont buy from this site.I've made the mistake so don't do what I did.”

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Posted 1 year ago

Hello, The review you have left is not for our product as we are a UK based company in the Midlands.

Posted 1 year ago

Camille Lingerie is rated 4.7 based on 8,189 reviews