www.Camera-Manual.com Reviews

Name: www.Camera-Manual.com
Address: Faulkner House, St Albans
Rating: 4.64

4.6 Rating 6,834 Reviews

92 %

of reviewers recommend www.Camera-Manual.com

Company Reviews

Metrics

4.6

Based on 6,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a manual for a cannon SX730HS. Received a manual for a SX70HS”

Helpful Report

Posted 4 years ago

Hello I have just checked your order and the order placed online is for the SX70HS this will clearly be on t5he invoice that came with the manual.

Posted 4 years ago

“The manual should have been in some sort of waterproof bag. Instead, it was soaked and took several days to dry out, and some pages stuck together.”

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Posted 4 years ago

Hello We send the manuals out in a padded envelope which is fully recyclable as a company we do not like to use single-use plastics. Once the manual enters the postal service we have no control over the delivery.

Posted 4 years ago

“Not a manual!! Just an unindexed screen print of the menu system you need a manual to be of use.”

Helpful Report

Posted 4 years ago

Hello The manual ordered was for a Sony camera. Some of their manuals are on-screen manuals only. The manual in question is one such manual and they are not a printable manual due to having no index. If you are not happy with the manual then please return with a cover letter for a refund.

Posted 4 years ago

“Tradotto male pensavo che almeno fosse in italiano spero che l'originale nella confezione non sia così scarno se no povero Soligor”

Helpful Report

Posted 4 years ago

“Well bound, but highlighted sections in the online version were printed too light to read easily. Accordingly, the printed manual is not easy to use.”

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Posted 4 years ago

Hello We can only print in black and white. With this manual, some of the text is in very light blue highlighted areas and when printed it does not always come out very well. Please return with a covering letter for a refund.

Posted 4 years ago

“Excellent customer service. I’m very understanding of the realities of making prints from old sources but there are too many sections of my copy that are unacceptably unreadable. I have numerous printed manuals from other sources but I’ve never seen anything like this.”

Helpful Report

Posted 4 years ago

Hello The repair manual we sent is a photocopy of a photocopy this is the best copy we have. Please return with a covering letter for a refund.

Posted 4 years ago

“This manual was a very poor photocopy. The pictures were so dark I could hardly make them out. Have sent it back for a refund.”

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Posted 4 years ago

“printing too small.”

Helpful Report

Posted 4 years ago

Hello I am sorry you have found the text hard to read. I will resend the order in A4 size.

Posted 4 years ago

“I can't say what it is like because I had it sent to our friends but although the correct number was on the form you sent the wrong one. They phoned you and I believe they are waiting for the correct one to arrive as soon as they phone us that it's been delivered I can tell you if they found the instructions useful Mrs angela barton”

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Posted 4 years ago

“Way to expensive for what you get. No information on import duties had to be paid.”

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Posted 4 years ago

“The manual is poorly printed with some images very dark and difficult to read. Delivery took 6 days to travel a distance of about 40 miles, snail pace, and its not even Xmas yet !!”

Helpful Report

Posted 4 years ago

Hello The manual you order is for a camera dating from 1953. We take copies from the original due to the age of the manual this did not take a good copy. As for delivery, this is down to Royal mail once the post enters into the postal system it is then down to them to deliver. We are still in a pandemic and we are still seeing places with staff shortages and this delays the delivery time.

Posted 4 years ago

“Print is too small.”

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Posted 4 years ago

Hello I will be more than happy to resend this order in A$ size this will increase the size of the text.

Posted 4 years ago

“The experience is quite different from the usual shopping experience these days. First off all, the communication is quite lacking. You get a order confirmation but that's all. I would have expected at least another email confirming that it was shipped out, ideally containing a tracking number. If you do end up contacting the customer service, be prepared to wait several days between answers. Answers which are usually rather short and don't really answer the questions completely. The actual product shipped is okay, but not more. The printing quality is not overwhelming, but I guess it's sufficient to be able to read it. Especially smaller text in the illustrations suffer from the low resolution (maybe 100dpi at best?). Also the manual was just printed in B/W while the original PDFs from the manufacturer contained some colored pages. All in all, it's fine but in hindsight I would have probably printed it myself, especially since the import taxes, post office processing fees and shipping costs are not considered in their advertisements. Considering all that, on top of my poor experience with customer service, I don't even want to think about their 100% satisfaction guarantee..”

Helpful Report

Posted 4 years ago

I'm sorry to hear of this experience. Firstly, we send three automatic emails when you place an order. One as soon as it is placed, one when we import the order into the office and one when it is dispatched. I don't know why you didn't receive the second and third emails. They will have been sent. Secondly, we can't include a tracking number. The price to include tracking would dramatically increase the price we need to charge for postage. I'm sorry you had to wait for replies to your email. This is not acceptable. We are supposed to answer all emails the same working day. This will be looked into. Thirdly, we make it clear that we can only print in black and white. To print in colour would not be cost effective. Finally, I don't know what you mean about "import taxes and post office processing fees". We charge a fee for postage and packaging which is clearly shown on our website. There should have been no additional charges applied locally. Our 100% guarantee means that if you are not happy you simply need to return the manual for a 100% refund. You can always do this.

Posted 4 years ago

“Pages not numbered - index not page numbered. Print size very very small”

Helpful Report

Posted 4 years ago

Hello Unfortunately the manual you ordered was a Sony manual and they only make their manual to view onscreen. We downloaded and printed this out and this is why there are no page numbers or index. This only happens on the some Sony manuals.

Posted 4 years ago

“one manual was missing, thanks for fast sending as pdf , poor not send as book sending büchersendung and pay 12.80€ tax on top”

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Posted 4 years ago

Hello I am sorry one manual was missing. I am also sorry about the tax this is something to do with Brexit which has affected changes in postal rules and posting to Germany.

Posted 4 years ago

“The print and pictures were too dark, very difficult to decifer”

Helpful Report

Posted 4 years ago

Hello I am sorry I am happy to resend the order in A4 size. The manual ordered was for a camera from 1948 so the manual we took the copy from is old and probably not in the band new condition when the camera fist came out.

Posted 4 years ago

“the sony camera manual is a computer interactive manual. For me to have a hard copy for reference use, I considered a good idea. What I recieved was a 600+ pages, in two volumes of 300 odd pages which was sent to me promptly and efficiently. Can not fault the printing company for that. My issue is that by reducing it the the A5 page format, the printed characters for the page number are about 1.3mm high and difficult to read. A second mor important issue, (nothing to do with the printing process) was with the sony manual itself, it being a computer interactive manual in printed form, does not have a page number index, an example of this is if you wish to look up say "focus area limit" which is in the index pages, the only way to find that page is to look through the whole 600+ pages until you come accross it. There is no page reference system to connect it to the tiny littly page numbers, all because it is a copy of a computer interactive document, so it is really not fit for purpose.”

Helpful Report

Posted 5 years ago

Hello I am sorry this is all that Sony make available for a printable manual.

Posted 5 years ago

“Very poorly put together. No color images as in on line manual. Pages were not evenly cut to fit booklet. I could have taken on line manual to Office Depot and had a better printed manual than what I received from this company. they should be ashamed to send this out and charge what they did.”

Helpful Report

Posted 5 years ago

Hello I am sorry you are not happy with the manual. We only print in black and white to print in colour would make the manual 3 times the cost. Please return with a covering letter if you are still not happy and we will be happy to refund the order.

Posted 5 years ago

“I asked for praktica 1000z you sent the wrong one, you sent a different (i I forget which) camera ending in 1000z”

Helpful Report

Posted 5 years ago

Hello We supplied the Sanyo IDC 1000z as this is the manual you selected on our website then placed the order. Please return with a covering letter and we will refund the order.

Posted 5 years ago

“Its been 1 month and I still haven't received a camera user manual. Estimated time frame was 10 workng days. Probably not OTC's fault but still a waste of money as far as I'm concerned.”

Helpful Report

Posted 5 years ago

Hello We have been in contact via email. As I explained due to covid restrictions there are less flights leaving the UK mail can be transported on. This is having an impact on delivery times. We are in the UK and you are in New Zealand normally this can take just over 14 working days.

Posted 5 years ago

www.Camera-Manual.com is rated 4.6 based on 6,834 reviews