www.Camera-Manual.com Reviews

Name: www.Camera-Manual.com
Address: Faulkner House, St Albans
Rating: 4.64

4.6 Rating 5,407 Reviews

91 %

of reviewers recommend www.Camera-Manual.com

Company Reviews

Metrics

4.6

Based on 5,407 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incomplete, pages missing. Over priced for what it was.”

Helpful Report

Posted 3 years ago

Hello Sorry there are pages missing. Please return and we will be happy to issue a refund. Regards Julie

Posted 3 years ago

“I can't believe these people want my review. I ordered my manual on 5/19 . On 6/11 I was notified it was shipped to the wrong address. On 6/12 notified it wasn't shipped to the wrong address. Later that day notified it was shipped 6/12 . I got it on 6/22, I had to wait one month and three days to learn how to operate my camera !!!!”

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Posted 3 years ago

Hello We had 2 customers on the same day order from us . Your surname is Wells and the other customer was Walls. We are down to one person in the office and very busy all I can say is yes I made a mistake in emailing you and I am sorry . We use Royal mail for posting and at this moment in time the whole world is impacted by covid 19 virus and the post has been moving slower than normal through the system. Unfortunately once the order enters the postal system we have no control over the delivery normally this would of taken 7-10 working days to reach the USA.

Posted 3 years ago

“NOT YET RECEIVED!”

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Posted 4 years ago

Hello I will look into this for you as I can see it has been along time since we sent the manual. I will email you to get this sorted. Regards Julie

Posted 3 years ago

“Have not received my order from weeks ago.”

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Posted 4 years ago

The Coronavirus is causing serious delays with postal services around the world. Manuals are arriving, but we are seeing delays of over a week on expected delivery. These are unprecedented times and we are asking all customers to be patient.

Posted 4 years ago

“Initially I had difficulty in paying for the order as the web browser protection would not allow payment when I contacted the selling agent they suggested I use a different credit card Eventually after numerous attempts the system took my payment this was over a week ago and I have not received the requested item or any communication as to why. I now note the money is to be refunded to PayPal although up to now this has not happened so I now am considering my next option”

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Posted 4 years ago

Hello I have taken a look and can see no order for you. Please can you give us a call on 017070273773 I can take the order over the phone. Julie

Posted 4 years ago

“I sent you an email, one of the two manuals you sent me was not what I ordered, I have a Rolleiflex telephoto, not the wide angle, and incidently the wrong manual you sent me was missing the second page. You did not reply to my request, are you doing so, with this request for a review of Your service, please reply.”

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Posted 4 years ago

Hello I have taken a look we only have one other manual I will resend that manual today.

Posted 4 years ago

Hello Thank you I will resend the correct manual today.

Posted 4 years ago

“For my Brother laser printer, I just wanted a small how to use manual. I received two books 331 pages each talking about all their printers. The print is way too small and the panel pictures - none looked like mine. There seems to be no phone number to even call the company regarding this laser printer.”

Helpful Report

Posted 4 years ago

Sorry this is the manual that Brother provide. They don't do manuals for individual models. They put several models into the same manual. We don't write any of the manuals, we just print and bind what Brother provide. Your manual was 649 pages. There is nothing we can do about that I'm afraid. We can offer a full refund if you return the manual.

Posted 4 years ago

“For the first time in so many years I am disappointed with this "manual". But my disappointment is great! I have paid nearly £20 for this "manual" (including postage to France) which is nothing more than a few scant pages of "Help Guide" and which is issued free with the camera in any case! I expected the official camera "manual" which is available on the Internet as has been the case with all previous orders I have placed with OTC. I do feel somewhat "scammed"”

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Posted 4 years ago

Sorry to hear this. We will deal with this offline

Posted 4 years ago

“I haven’t received the manual so it would be hard to give a rating other than very poor. Of course, if I receive the manual I will revise my rating.”

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Posted 4 years ago

We will deal with this offline.

Posted 4 years ago

“I wrote once I got the manual to tell you how disappointed I am with it. You printed the on-line help screens which have links to pages that can't be followed in print. Not all the pages were even numbered. I got the real manual in PDF form and offered to send it to you if you would print it free since what you sent is not useable! You never responded!! I will not recommend you.”

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Posted 4 years ago

I'm really sorry to hear this. I will contact you directly today to rectify this

Posted 4 years ago

“I placed an order for a instruction manual for a Weston Master 111 universal exposure meter. You have sent me instructions for a Nikon FM3A camera, which should have gone to a C.Johnson in Surbiton. Not clever.”

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Posted 4 years ago

Really sorry to hear this. Clearly this was our error. I assume this has now been rectified. Apologies.

Posted 4 years ago

“I ordered my manual awhile back and it has not arrived yet. Until it arrives, I think this is poor service. I shall wait another month and then will need to make a big noise if nothing has turned up!!”

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Posted 4 years ago

I will deal with this offline

Posted 4 years ago

“Sorry we found the manual illegibly small as the phone screen does also not account for eyesight impaired use . So al,in all you ought to redesign bearing mind people withbeyesight issues. We sole the phone without using it .”

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Posted 4 years ago

So sorry to hear this. We will re-send printed twice the size, at no charge.

Posted 4 years ago

“please increase dpi and size”

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Posted 5 years ago

Very sorry to hear this. We are re-sending printing twice the size, at no charge of course. I'm sure this will help.

Posted 4 years ago

“print to small to read”

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Posted 5 years ago

Sorry to hear that. We will re-send printed twice the size, at no charge of course. I'm sure you will be happier with that.

Posted 5 years ago

“Nothing received.”

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Posted 5 years ago

“The table of contents was in such small type and, light in color that, my 70 year old eyes could not read it without very bright lighting and a magnifying glass, making it useless to me...…...I've complained and was told that the situation would be remedied - just how, I've yet to find out...……..Don”

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Posted 5 years ago

“Never received it”

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Posted 5 years ago

“well overpriced !! Should have much cheaper download option if customer service is worth a damn !!”

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Posted 5 years ago

Sorry we only supply printed manuals. Download manuals are free of charge on the manufacturer's website, but you have to print and bind them yourself if you want a hard copy. Please return the manual for a 100% refund.

Posted 5 years ago

“I have not received the manual, it has been about a month, please look into this. Thank you!!”

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Posted 5 years ago

www.Camera-Manual.com is rated 4.6 based on 5,407 reviews