Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,708 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class fully recyclable product.”

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Posted 2 years ago

“Great company have visited store and had deliveries several times”

Calido | Logs, Stoves & Outdoors 5 star review on 25th October 2023

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Posted 2 years ago

“Great logs. Faster delivery than most others.”

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Posted 2 years ago

“I received very pleasant and excellent service which was carried out promptly and at a most reasonable cost. Kirsty and Michael were both very helpful and Michael told me that some things did not need any work done which was most honest. I will certainly return when I need to. The parts below are not applicable as I collected my items.”

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Posted 2 years ago

“Previous supplier now charging ridiculous delivery rate, liked what I read about Calido and decided to order, not disappointed at all. Great price, speedy delivery and good quality logs.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“I recently bought a tractor mower from Calido and the experience couldn't have been better. Helpful sales, competitive price and efficient delivery and handover.”

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Posted 2 years ago

“I used to use Verdo briquettes and was so disappointed they ceased production. I have used these over the past two years and find them to be a great alternative. I would not order elsewhere as Calido are the only company I have found who make every effort to get the pallet as far as close to our back gate as possible (we have a partial chip drive). In the past I have had companies leave on the kerb or even in one case dump on the street. This company care about their customer base and surprisingly they are local.”

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Posted 2 years ago

“Products as described Easy ordering process Informed on chosen delivery date Delivery smooth with courier phoned before slot and on time”

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Posted 2 years ago

“Always an excellent service from Calido, the wood is great quality and the Palletline delivery guys are so helpful. Thanks again!”

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Posted 2 years ago

“Great service, great delivery and delivery cost. No issues at all and highly recommended. Will be ordering again in the near future.”

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Posted 2 years ago

“Very happy with the delivery yet again and pallet placed in my garage for me. I used these logs last winter and was very happy with the heat and the burn time so ordered the same again.”

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Posted 2 years ago

“Great service, item well packaged and delivered on time”

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Posted 2 years ago

“Really friendly helpful staff Got my chainsaw trousers in the right size Love Them ALSO bought logsnd kindling on day, all brill See u soon for more x”

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Posted 2 years ago

“Just started to use logs, very happy with quality”

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Posted 2 years ago

“Delivery on time and in good condition driver very polite and helpful”

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Posted 2 years ago

“Order was confirmed and delivered exactly as promised and the delivery driver was excellent giving advice on how and where it was best for me to store my pallets and then helped me get them into the garage!”

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Posted 2 years ago

“calido was exceptional from start to finish, purchased a Contura stove and a soapstone top from Kirsty and their service was outstanding”

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Posted 2 years ago

“As good as always thank you so much. Great product”

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Posted 2 years ago

Thank you Philip, we appreciate you taking the time to leave a kind review ! Kind regards, Neve @Calido

Posted 2 years ago

“Fantastic customer service at the store and also upon delivery going above and beyond what was promised re delivering the pallet across a loose stoned driveway- will definately use again”

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Posted 2 years ago

Thank you so much for sharing your wonderful experience with us! We're delighted to hear that you received fantastic customer service at both our store and during the delivery of your pallet. Providing exceptional service is a top priority for us, and it's rewarding to know that our team went above and beyond to exceed your expectations. We understand that sometimes the little things, like safely delivering across a loose stoned driveway, can make a big difference, and we're glad we could make your experience smooth and convenient. Your decision to use our services again in the future means a lot to us, and we can't wait to welcome you back. If you ever need anything or have any questions, please do not hesitate to reach out. We're here to assist you. Thank you for choosing us, and we look forward to serving you again soon! Best regards, Calido

Posted 2 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,708 reviews