Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,854 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,854 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent as usual”

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Posted 2 years ago

Thank you for your review, Leslie! Lauren ~ Calido

Posted 2 years ago

“Brilliant, as always, thanks…5 Star service”

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Posted 2 years ago

Thank you for your review and custom, Jonathan! Lauren ~ Calido

Posted 2 years ago

“Very understanding when I explained my mistake. Did not proĺong the agony! Excellent service and fast delivery.”

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Posted 2 years ago

Thank you for your review, Graham! Lauren ~ Calido

Posted 2 years ago

“Husqvarna pole cutter was delivered safely by DPD. No problems and it was a good competative price. friendly and honest company.”

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Posted 2 years ago

Thank you for your review, Allan! Lauren ~ Calido

Posted 2 years ago

“I have been burning Calido briquettes on my stove for some years now, and I am very pleased with the service and the products. This time I have tried the Fire Log Briquettes, and I find them not so easy to set alight as other Calido briquettes, and they do not give off as much heat as others I have tried, but on the plus side they burn a lot slower, and last a lot longer. They are ideal for burning at night on cold Winter nights to keep the fire in all night, and keep the house warm and cosy. I was also very pleased with the delivery of the briquettes, they came the day after I had asked for them to be delivered, but I was expecting a delay given where I live. I was unable to be at home when the briquettes arrived, but on my arrival back home I was very pleased to see the briquettes there waiting for me, and they had been left sensibly, in a possition I would have asked for them to be left, out of the way, and no problem or hinderance to my neighbours till I could get the briquettes stacked where they were supposed to be. They were also very well wrapped against the weather, and were nice and dry even though the weather was stormy and extremely wet. I would very much recommend Calido products to anyone.”

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Posted 2 years ago

“Their logs are the best I’ve tried and there’s always a friendly, helpful and efficient service.”

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Posted 2 years ago

“Excellent product delivered as scheduled. James the driver once again was so accommodating, professional and courteous. Top man!”

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Posted 2 years ago

“Delivery driver called to advise delivery time. Very accommodating.Excellent customer service. Really nice person. 👍”

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Posted 2 years ago

“Purchased logs and had lawnmower serviced. Excellent service and reasonable prices, with no surprise 'extras' on the lawnmower service. Helpful and friendly staff”

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Posted 2 years ago

“Fantastic service cant fault them, glad we decided to use this company arrived when they said they would and delivered everything they said they would.”

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Posted 2 years ago

“Very happy with Stove and logs.”

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Posted 2 years ago

“Used Calido for a few years now. Their delivery trucks put the crate of logs in our driveway next to our log store. Wood is very dry. Very good service.”

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Posted 2 years ago

“A reliable and excellent service from Calido Logs, logs are premium quality and burn very cleanly and well, delivery is communicated well and is very straightforward. Will keep using Calido, thanks for a great service”

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Posted 2 years ago

“Good logs delivery on time very good . The delivery man very good with his polite manner.”

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Posted 2 years ago

“Great product gutted I ordered one day then they were reduced just my luck”

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Posted 2 years ago

“Another easy purchase from Calido. Good quality products that are competitively priced.”

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Posted 2 years ago

“excellent service as usual.”

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Posted 2 years ago

“Ordered a Husqvarna pressure washer from Calido- very keen price, very prompt (timed and tracked) delivery and very happy with the product.”

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Posted 2 years ago

“Very easy to use website and fast delivery even in the Scottish Highlands. Highly recommended.”

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Posted 2 years ago

“Massive thanks. My toddler loves pushing his lawn mower round the house.”

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Posted 2 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,854 reviews