Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,662 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great efficient service”

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Posted 3 years ago

“2nd purchase of 40 net bags, this time birch. Excellent size and covered in bark. Stocking up for winter so will be back soon for more.”

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Posted 3 years ago

“All good from ordering to delvery”

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Posted 3 years ago

“A fantastic company, easy to deal with and helped us to choose the right stove for our house. They have a good range of in stock stoves, wood and accessories and the customer service and after sales service has been excellent. Their pricing is competitive and deliver exactly when they say they are going to. I would not hesitate to recommend purchasing from Calido!”

Calido Logs and Stoves 5 star review on 11th August 2022

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Posted 3 years ago

Hi Sanjay, Thank you very much for your recent stove purchase and for the amazing review, it's very much appreciated. I bet you can't wait for the cooler nights to get your new stove fired up. 😉 John@Calido 🔥

Posted 3 years ago

“I got the Verdo style briquettes and delivery was spot on. Fast, easy transaction from order to delivery. Will use Calido again. I can confirm that they're exactly the same product as the old Verdos which is what I was after. I've tried basically every briquette on the market and I think that pound for pound this is the best. Overall, Oak or Ash Pini Kay are a better log, but the Verdo style briquettes offer great burning characteristics too - they don't swell too much compared to other similar, inferior products. Crucially, these briquettes offer the best value for money and have decent environmental credentials.”

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Posted 3 years ago

“Fantastic service , delivered on time and the driver was very helpful 😊”

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Posted 3 years ago

“Excellent product, good delivery - highly recommend.”

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Posted 3 years ago

“So pleased with the log burner we received. Excellent customer service- after I placed the order they rung me to discuss delivery and what would be best. It was delivered within a few days and we’re miles away :) Also received a fire starting pack which was a nice surprise. Would deffo recommend and order again from them.”

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Posted 3 years ago

“Excellent service from order to delivery.”

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Posted 3 years ago

“Excellent service and very helpful staff”

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Posted 3 years ago

“Not applicable. See below”

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Posted 3 years ago

“Not used them yet but nice and dry and more logs than expected in the pallet. I would like to thank James the driver who couldn’t have been more helpful as the pallet was leaning over so was tighter fit than expected but we managed. Will deal with Calido company again can’t fault them”

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Posted 3 years ago

“great logs unfortunatley the delivery driver couldn't get his motorised pallet lift over a mere 2" high kerb stone at the path so i had to move 960kg of logs about 70 yards from the road to my door by hand, no easy feat i assure you ! this will unfortunately put me off ordering these again in the future”

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Posted 3 years ago

“Tks, John for your advice on the latest "old" shape briquettes. I've been a customer for 5yrs. The 96 pack palette was delivered as you explained. A choice of date was helpful. Offload was faultless. Tks to the team.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Exelent service and always on time with deliveries. Delivery driver very polite and helpfull.”

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Posted 3 years ago

“Stove was well priced, it arrived on time and was well packaged. Also received a complimentary box of logs and kindle:) Highly recommended”

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Posted 3 years ago

“Great service and really helpful delivery guy. Product was wheeled up the drive straight into the garage. Would definitely recommend.”

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Posted 3 years ago

“Excellent service, logs delivered on time on date selected.”

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Posted 3 years ago

“Great communication and delivery was 1st class. Silver Birch logs burn beautifully and not too quickly.”

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Posted 3 years ago

Calido Logs and Stoves is rated 4.9 based on 3,662 reviews